10.0

really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
11,552 miles

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« Read the previous 20 complaints

problem #189

Jan 012019

C300 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of lancaster (5100 main St, East petersburg, pa 17520, (717) 569-2100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lancaster, PA, USA

problem #188

Feb 042019

C300

  • miles
The takata airbag recall is approximately 4 years old now and Mercedes has refused to do anything about it. And I live in a high risk area of South Florida. I get a letter per year form Mercedes stating they are looking into it. I have called the local dealer many times. Each time I contact Mercedes they reply they are looking into it and have no information. Friends with Ford Chevy and almost any other car brands got loaner cars and then their vehicle repaired. Mercedes is ignoring the issue, should be fined very heavily, and made to fix their cars immediately. Please let me know how and what I can do including if I can sue

- Parrish, FL, USA

problem #187

Jan 012016

C300

  • miles
Takata recall. Several years ago I was informed that my mb vehicle was included in the cars impacted with faulty takata airbags for both driver and passenger. I just called mbusa and was told they do not have any updated information as to when safe airbags will be installed in my car. This is unacceptable now that I have to drive in fear for the last couple of years...and no one knows for how much longer. I want a mb loaner car, free of charge to me...to drive until the time that my airbag recall is corrected. And I would like that correction to occur quickly.

- Northbrook, IL, USA

problem #186

Jun 012016

C300

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact stated that the recall notice for NHTSA campaign number: 16V363000 (air bags) was received in June of 2016. After contacting the dealer (Mercedes-Benz of calabasas, 24181 calabasas rd, calabasas, ca), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tarzana, CA, USA

problem #185

Feb 092016

C300

  • miles
Takata inflator : the manufacturer has never remedied the takata inflator recall defect since Feb 2016 when the recall was announced.

- Washington, DC, USA

problem #184

Oct 202017

C300

  • 106,000 miles
1. takata recall: This recall of a dangerous situation has been going on for about two years now is unacceptable and hazardous to em and my family. 2. law suit: Greg suddreth and paul denton V. Mercedes-Benz usa, llc. On 10/30/17, I had to pay $3445.13 for a repair my balance shafts gears, which we're deemed defective in all M272 engines which is in my C300. However, in the above mentioned law suit, this problem was supposed to have been corrected. When I brought this to the attention to the Mercedes-Benz of modesto technicians, they said I missed the cut-off date by one year. They acknowledged I had the same problem and checked to see if I qualified for a free repair, but later claimed, the issue with the defective balance shafts gears had been addressed. How can that be when I incurred the same problem. The repair should have been repaired under warranty. I eventually had to have the car repaired at Mercedes of pleasanton because modesto didn't have any open appointments. Thank you for your attention in this matter. 3. faulty electronic stearing lock: Engine won't turn on and steearing wheel is locked. Several people have had this same problem. Mercedes claim not a safety issue, but when your daughter gets stuck at midnight at an amusement park on high school senior night...that's a safety issue. Thank you for your attention in this matter.

- Oakdale, CA, USA

problem #183

Jun 012016

C300

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact stated that the recall notice for NHTSA campaign number: 16V363000 (air bags) was received in June of 2016 and NHTSA campaign number: 16V081000 (air bags) was received in March of 2016. After contacting the dealer (Mercedes-Benz of escondio, 1101 w. 9th ave, escondido, ca), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Diego, CA, USA

problem #182

Dec 122018

C300

  • miles
The contact owns a 2011 Mercedes-Benz C300. The contact received a recall notification for NHTSA campaign number: 16V363000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keyes european Mercedes-Benz (5400 van nuys blvd, sherman oaks, ca 91401, (818) 461-3900) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Van Nuys, CA, USA

problem #181

Jul 172012

C300

  • miles
The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V363000 (air bags) and 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of san francisco (500 8th St, san francisco, ca 94103, (415) 673-2000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Fransico, CA, USA

problem #180

Jan 072019

C300

  • 122,000 miles
Takata recall - I got a message on my car dash last night while driving that the right SRS airbag has malfunctioned and service is required. I called a local dealership today to learn parts for my make and model car are still not available for replacement. I am concerned about the safety of driving the car knowing there is an issue with the airbag.

- Newport Beach, CA, USA

problem #179

Jun 152016

C300

  • miles
The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V363000 and 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rbm of atlanta at (678) 637-2333 (located at 345 mcfarland parkway, alpharetta, ga 30004) and was informed that the part was not available. The manufacturer was not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

- Gainesvilles, GA, USA

problem #178

Dec 152014

C300

  • miles
"takata recall" several years ago I started receiving notices about the takata airbag recall. I have yet to receive a date in which the faulty airbag can be replaced. Please arrange to get the replacement parts to my local dealership within the next 30 days. There are 2 dealerships in my area. They are: Mercedes Benz of memphis and Mercedes Benz of collierville. I look forward to getting this replacement airbags asap. Thank you.

- Collierville, TN, USA

problem #177

Dec 192016

C300

  • miles
Takata recall - it has been over 2 years since I received the air bag recall notice, and the dealer still does not have the parts to replace my defective air bag. Why should I not be concerned about my safety?

- Wallingford, CT, USA

problem #176

Feb 032018

C300

  • miles
Takata recall I purchased the vehicle in February 2018. It has been a year since purchase. The dealers told me they would let me know as soon as an airbag replacement comes. No one has contacted me yet and I am driving a car for 1 year with a faulty airbag. I tried calling them in the middle of the year and some folks in Texas received their airbag replacement I have not. I am afraid to drive it.

- West Des Moines, IA, USA

problem #175

Jun 012016

C300 6-cyl

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz C300W. The contact stated that NHTSA campaign number: 16V363000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (fletcher jones motorcars, 3300 jamboree rd, newport beach, ca 96220) stated that the parts were not available. The manufacturer was also contacted and confirmed that the parts were unavailable. The contact had not experienced a failure. VIN tools confirms parts not available.

- Santa Ana, CA, USA

problem #174

Feb 092016

C300

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz C300W4. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer was not contacted to confirm if the parts were available for the recall remedy. The manufacturer was contacted several times and stated that the parts were not available and did not know when they would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lanham, MD, USA

problem #173

Feb 092016

C300

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The dealer was not contacted. The manufacturer was notified and stated that the part was not available and could not confirm when it would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.

- South Salem, NY, USA

problem #172

Feb 092016

C300

  • miles
Takata recall. The contact owns a 2011 Mercedes Benz C300. The contact stated that the remedy and part had not been made available within a reasonable time frame for the recall repair concerning NHTSA campaign number: 16V081000 (air bags). Mercedes-Benz of scottsdale (480-409-0409, 4725 N scottsdale rd, scottsdale, AZ 85251) was uncertain as to when the vehicle may be scheduled for an appointment pertaining to the manufacturer sending the remedy and part for longer than 2 years to the dealership. The contact had not experienced a failure yet but was uncertain if a failure may progress while waiting for the remedy and part. The manufacturer was contacted to address parts availability. VIN tool confirms parts not available.

- Mesa, AZ, USA

problem #171

Feb 012015

C300

  • 50,000 miles
Takata recall. The contact owns a 2011 Mercedes Benz C300. The contact stated that the manufacturer had not included the vehicle in the recall repairs for NHTSA campaign numbers: 16V363000 (air bags) and 16V081000 (air bags) until after the vehicle had been purchased as well as the contact had experienced a crash. The contact was at a stop and a vehicle traveling at a high rate of speed over 50 mph, crashed into the rear of the vehicle. A dealer was not contacted to inspect and diagnose why the air bags failed to deploy. A police report was filed. The driver sustained injuries to the neck, head, back and further medical treatment was required. The vehicle was able to be driven away from the crash. The insurance company covered the collision damages however, they had not inspected why the air bags failed to deploy. The manufacturer was notified of the crash years later. The approximate failure mileage was 50,000.

- Miami, FL, USA

problem #170

Jul 152016

C300 6-cyl

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V363000 (air bags) and 16V081000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of laguna niguel (1 star dr, laguna niguel, ca 92677, (949) 416-2438) was contacted and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Laguna Niguel, CA, USA

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