If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.

Steering — Electric Power Assist System

Date Announced

DEC 16, 2015

Vehicles Affected

28,452

Mercedes-Benz Recall #

2015120006

NHTSA Campaign #

15V845000

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.

Actions

MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Documents (11)

• Recall Quarterly Report - 2016-Q1
• Recall Acknowledgement
• Defect Notice 573 Report
• Manufacturer Notices(to Dealers,etc)
• Recall Quarterly Report #2, 2016-2
• ISSUED Owner Notification Letter(Part 577)
• Recall 573 Report - Amendment 1 - Manufacturers ID
• Recall Quarterly Report #3, 2016-3
• Recall Quarterly Report #6, 2017-2
• Recall Quarterly Report #5, 2017-1
• Recall Quarterly Report #4, 2016-4