10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 4,906 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I had an injury in the military and it left me with some form of tbi. The chemicals in the car from the time of purchase to the time of sell left me with a large amount of amnesia and at times pain throughout the body, its not something that's easily remedied. The times from the chemicals in the vehicle always caused a problem. I don't know what else to do.
- Los Angeles, CA, USA
Since I bought in February 2017 brand new 2017 Mercedes Benz C300 convertible in one year of ownership I had to bring my car several times for services like, the convertible top would not work, the mirrors would not fold, the steering wheel would not adjust, electronical issues like connecting my cell phone to the car. ( I had the top got replaced only after couple of months after I purchased the car.) today April 27 2018 I could not start the car in the morning to go to work, the display was showing the key is not detected( had to exit the car couple of times, with the key and try again to start the car until it finally worked).had my top open while was driving to work and once parked the top would not close, and again had to exit the car lock unlock an try again couple of times before if finally closed. I did receive a letter saying that the car was defefected, and that the airbag on the drivers seet may not work, I'll attach the letter ( brought for services) but it's seems that they didn't fix the problem. Also the tire pressure every couple of weeks it's low, and the display would show sometimes that the seet is not firm or steady. I bought a brand new car to feel safe and do not feel that way.
- Miami Beach, FL, USA
My windshield cracked the 2nd day I had the vehicle. " Sept 2017". I have informed the mb mechanic several times and he did nothing after many failed attempts with Mercedes of el cajon I asked to be placed with a new service advisor. Recieved my new windshield in Feb 2018 already having problems. Little cracks are starting to form again. Not happy with my purchase. Definitly not happy with this dealership.
- El Cajon, CA, USA
Windshield quality does not meet my expectation. My windshield cracked within a couple months by a piece of rock on the road while driving on freeway.
- Pacifica, CA, USA
While driving the care, I noticed the seat belt light remained on despite being buckled and the passenger air was not set despite my wife sitting in the seat. I found this odd, contacted the dealership for service and researched if the car had a recall...this car did have a recall and was sold while in active recall status. Federal law explicitly prohibits dealerships from selling a new car if a pending recall hasn't been performed. As, a result, I no longer want this car because the car should not have been sold until the recall was prepared. But, more so because the remedy to repair this car is not until March of 2017.
- Menifee, CA, USA
"takata recall" I had my 2017 Mercedes Benz C300 fir only a few months and I have experience 4 encounters as to where my vehicle wouldnt start back up while sitting inside of my vehicle for at least 2 to 3 mins its like being locked inside of my own car everything completely shuts down the engine nor push start wouldnt work my car is always parked for small periods of time wgen this incident took place I took it over to the Mercedes-Benz dealer and I was told my car is new and it does that time to time
- Cresthill, IL, USA
Sunroof explosion took place in transit to delivery to my home in centerville, Ohio from houston, Texas. It was stationary inside of enclosed transit vehicle.
- Centerville, OH, USA
- San Jose, CA, USA