10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,432 miles

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« Read the previous 20 complaints

problem #5

May 272016

C350

  • 46,790 miles
Takata recall: I received a notice of recall # 16V-08, stating that a defective driver's side airbag could rupture and cause serious injury or death in my 2009 Mercedes-Benz C350. After contacting the manufacturer, I was told that the replacement parts are unavailable and that the wait for recall repairs will be considerable. Meanwhile I'm left driving a car that can seriously injure or kill me in the event of an airbag deployment. I told the manufacturer's representative that this is unacceptable and asked repeatedly for either a loaner car while waiting for parts, or for Mercedes to buy back my car. In no uncertain terms I was told that no such action is possible. Why should I put my life in danger for an unspecified length of time for a defect that Mercedes is responsible? all affected owners should be offered no-charge loaners, reimbursement for rental cars or a buy-back of their vehicles.

- Redondo Beach, CA, USA

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problem #4

Dec 012015

C350

  • 60,000 miles
Received the letter of recall #15V711 in December 2015, according to which SRS control unit shall be replaced by authorized mb dealer or mbusa within 60 days free of charge, it's March 10th 2016 now, nothing happened, mb didn't make the repair or even contact me.

- Bothell, WA, USA

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problem #3

Jan 042016

C350

  • miles
The contact owns a 2009 Mercedes Benz C350. The contact received notification of NHTSA campaign number: 15V711000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angelos, CA, USA

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problem #2

Oct 302015

C350

  • miles
The contact owns a 2009 Mercedes Benz C350. The contact received a recall notification for NHTSA campaign number: 15V711000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure.

- Moyock, NC, USA

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problem #1

Jan 282015

C350

  • 60,000 miles
Cars SRS light went on in red on dash after gasing and washing vehicle. Took to nervedes dealer and told SRS unit malfunctioning $800 attached diagnoses paid for fix and now there is recall. Will I be reimbursed for this same issue

- Goodyear, AZ, USA

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