10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
8,176 miles

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« Read the previous 20 complaints

problem #27

Jun 012016

E350

  • 80,000 miles
I have contacted dealer many times and they will not replace drivers side airbag. This is the cause of driving an unsafe vehicle that according to them can cause injury or death to the driver.

- Boynton Beach, FL, USA

problem #26

Oct 242017

E350

  • miles
Takata recall. Atlanta classic cars in duluth, ga says they still can't take care of the airbag problem in my car.

- Loganville, GA, USA

problem #25

Feb 112016

E350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Park place motorcars Mercedes-Benz dallas (6112 lemmon ave, dallas, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rowlett, TX, USA

problem #24

Feb 012016

E350

  • miles
Takata recall. It has been almost two years! when is the recall going to take place? Mercedes Benz needs to take care of this.

- San Antonio, TX, USA

problem #23

Feb 112017

E350

  • miles
Takata recall

- N Ft Myers, FL, USA

problem #22

Feb 012016

E350

  • miles
Takata recall - still waiting for replacement part!

- Naples, FL, USA

problem #21

Feb 112016

E350

  • miles
Takata recall - I have been waiting for over a year and a half for recalled airbags to be replaced. Mercedes of melbourne, Florida gives absolutely no information on when my airbags will be replaced

- Rockledge, FL, USA

problem #20

Feb 232016

E350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to the dealer. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Colts Neck, NJ, USA

problem #19

Apr 112016

E350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz E350. The contact stated that NHTSA campaign number: 16V081000 (air bags) exceeded a reasonable amount of time for repair. In addition, the passenger side air bag warning indicator illuminated. The contact received the recall notification over a year ago. The dealer (hoehn motors, 5475 car country dr, carlsbad, ca, 92008) stated that the parts were unavailable for the repair and they were unsure when they would be available. The dealer referred the contact to the manufacturer. The manufacturer was contacted and stated that the recall was just precautionary, and that they had not experienced a failure or deaths. No further assistance was offered. The contact had not experienced a failure. VIN tool confirms parts not available.

- Santee, CA, USA

problem #18

Aug 012016

E350

  • miles
Takata recall: I was notified of this recall regarding my driver side airbag almost a year ago with no contact or remedy since. Mercedes has also refused to provide alternate transportation at the dealer and manufacturer level, saying no one has been injured yet. I feel Mercedes should take responsibility for the safety of its customer and provide loaner vehicles while we wait for replacement airbags. I don't feel my life should be put at risk for this issue.

- Williamstown, NJ, USA

problem #17

Jun 052017

E350

  • miles
Takata recall. It's been over a year and parts still are not available to remedy this recall.

- San Francisco, CA, USA

problem #16

Oct 242016

E350

  • miles
The contact owns a 2010 Mercedes-Benz E350. The contact stated that the vehicle was taken to the dealer (jack daniels Audi of paramus, 123 route 4 West, paramus, NJ 07652, (201) 853-2300) for a trade in. The dealer did not inform the contact that, when the vehicle was sold, it was included in NHTSA campaign number: 16V081000 (air bags). The dealer was unable to determine if the manufacturer could provide the parts within a reasonable time frame to repair the vehicle. The manufacturer was notified. The contact was not experiencing a failure.

- Midland Park, NJ, USA

problem #15

Oct 032016

E350

  • 70,000 miles
Freeway car in motion, tire came off truck and hit my car 2016

- Laguna Niguel, CA, USA

problem #14

Mar 272017

E350

  • miles
Takata recall. I live on the beach in zone a with an 8 year old car in cape canaveral. Fl. I understand this is a priority zone and living on the coast of the atlantic I would think it would be a priority zone within your priority zone. Having received no information on progress I would like to know what is going on?

- Cape Canaveral, FL, USA

problem #13

Feb 112016

E350

  • miles
Is been a yaer wating for them to fix this and still waiting. I been trying to sell the car and since the recall comes out on the system my car valie drop..

- Union City, NJ, USA

problem #12

Jan 012017

E350

  • miles
I heard that my vehicle has a recall on all the airbags with the E350 Mercedes.

- Lyndhurst,, NJ, USA

problem #11

Jan 012017

E350

  • miles
I heard there is a recall on my E350 Mercedes air bags

- Lyndhurst, NJ, USA

problem #10

Mar 082016

E350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz E350C. The contact received a recall notice for NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The contact stated that the parts needed for the recall remedies were still not available. The manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami Lakes, FL, USA

problem #9

Jun 012016

E350

  • miles
Recall takata nothing to this date has been done to fix problem I don't feel safe driving my car!! have contacted my dealer and the story is no parts yet!

- Hoquiam, WA, USA

problem #8

Aug 292016

E350

  • miles
"takata recall" six months after the takata safety recall was issued I contacted Mercedes Benz costumer service via phone asking for a time line as to when and how they plan to resolve the situation. The answer I received was that they not only have no timeline to resolve the matter but that the problem involving my car model was not a priority since they have had no incidents. I am filling this complain because the manufacturer is failing to resolve the matter in a timely manner. Mercedes Benz is unable to provide me with any specific plans to remedy the safety recall for my vehicle six months after the recall was issued. They cited the recall is a precautionary measure, that they have had no incidents and when confronted with the fact that other manufacturers have plans or are fixing the issue, I was told "they must have had incidents". am I to conclude they are waiting for an accident in one of their cars to start acting upon this issue?

- Chappaqua, NY, USA

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