10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
15,099 miles

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« Read the previous 20 complaints

problem #21

Nov 022017

E350

  • miles
Takata recall. I cannot get this service from my Mercedes Benz dealer because they do not have the parts from Mercedes Benz usa to fix this. I've called multiple dealers and I get the same answer. They tell me to either check back or call Mercedes Benz usa about the situation.

- Cerritos, CA, USA

problem #20

Jan 102017

E350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Mercedes-Benz of long beach, 2300 E spring St, signal hill, ca 90755) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-367-6372 and was made aware of the failure. The manufacturer stated that there was a pending recall and asked the contact to call back later to check on the availability of the parts. The contact had not experienced a failure. VIN tool confirms parts not available.

- Torrance, CA, USA

problem #19

Mar 012017

E350

  • miles
"takata recall" air bag not available to dealer to install

- Palm City, FL, USA

problem #18

Oct 212017

E350 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes of delray, 1001 linton blvd, delray beach, fl 33444, phone number: (561) 291-6095), but the part for the repair was not available. The manufacturer was made aware of the issue and stated that they did not know when the part would become available. No further assistance was offered. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated car is cpo- Mercedes certified, asked delray Mercedes -david- he said, "nobody has been injured in a Mercedes, " yet. Updated 8/1/18

- Boca Raton, FL, USA

problem #17

Oct 172017

E350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (park place motorcars Mercedes-Benz grapevine, 1300 texan trail, grapevine, tx 76051 (817) 310-7300) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Keller, TX, USA

problem #16

Mar 152017

E350

  • miles
The contact owns a 2012 Mercedes-Benz E350. The contact received a notification of NHTSA campaign number: 17V017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time the recall repair. The contact called Mercedes- Benz of plano (972-599-0909) where it was confirmed that the part was not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plano, TX, USA

problem #15

Jan 012017

E350 6-cyl

  • miles
Letter from senator bill nelson on behalf of constituent's recall notice received in Jan 2017 for takata passenger side airbag for 2012 E350 Mercedes Benz and replacement parts to fix the recall and no passengers allowed in the car. The consumer stated the recall repair exceeded a reasonable amount of time. Updated 09/14/2017

- Naples, FL, USA

problem #14

Mar 132017

E350 6-cyl

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (w.I. simonson Mercedes-Benz, 1626 wilshire blvd, santa monica, ca 90403, (855) 677-2690) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 11/07/17 updated 7/18/18

- Santa Monica, CA, USA

problem #13

Mar 202017

E350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (Mercedes-Benz of houston greenway, 3900 southwest fwy, houston, tx 77027, (713) 489-2111) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #12

Aug 012017

E350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue; however, the contact had not received a response. The contact had not experienced a failure. VIN tool confirms parts not available.

- Estero, FL, USA

problem #11

Mar 152017

E350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to Mercedes-Benz of temecula (40910 temecula center dr, temecula, ca 92591) who stated that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Temecula, CA, USA

problem #10

Jan 012017

E350

  • miles
Takata recall: Dealers indicate they do not have parts. I want to sell my car but can not.

- San Mateo, CA, USA

problem #9

Mar 012017

E350 6-cyl

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received a notification of NHTSA campaign number: 17017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer, atlanta classic cars in atlanta, Georgia (770-279-3600) confirmed that the part was not yet available. The contact did not receive a response from the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/09/17 updated 10/12/2017

- Norcross, GA, USA

problem #8

May 262017

E350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Long Beach, CA, USA

problem #7

Jan 102017

E350

  • miles
The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Marietta, GA, USA

problem #6

May 182017

E350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Glendale, AZ, USA

problem #5

Apr 012016

E350

  • miles
Takata recall this recall has been outstanding for over a year. I am told that Mercedes Benz still has no idea when the repair will be made. This is outrageous. Mercedes Benz is knowingly putting people's lives at risk.

- Buffalo, NY, USA

problem #4

Mar 202017

E350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Philadelphia, PA, USA

problem #3

Jan 102017

E350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oak Park, CA, USA

problem #2

Mar 072017

E350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- La Quinta, CA, USA

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