6.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,781 miles

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« Read the previous 20 complaints

problem #1

Feb 192020

E350

  • 37,300 miles
I have a model year 2013 Mercedes E350 that has a safety defect with rusted brake lines that should be investigated by your Agency. During a recent visit to the Mercedes dealer (euromotorcars in bethesda, Maryland), I was informed that my car has severely rusted brake lines that need to be replaced immediately at a cost of about $3300. I subsequently had my car inspected by an independent repair shop (star car auto service in rockville, Maryland) that confirmed the dealer's diagnosis that the brake lines are rusted and need to be replace. The service advisor at the dealership told me he has seen this issue on many cars like mine. As a retired senior, I have owed numerous vehicles (one car I owned for over thirty years) and never had to have the brake lines replaced on any of my cars. Having to replace the brake line on a seven year old car with only 37,000 miles is not acceptable by any standard and should be investigated by your Agency. I have attached the estimate from the dealer and pictures taken by the dealer of the rusted brake lines. I am concerned for my family's safety and for others on the road as a brake line failure could cause a serious accident resulting in injury or death. Please look into this serious issue of rusting brake lines on my 2013 Mercedes E350.

- Potomac, MD, USA