Takata recall. The contact owns a 2013 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 18V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Mercedes-Benz of catonsville, 6631 baltimore national pike, catonsville, md 21228, (410) 788-7744) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ellicott City, MD, USA

The recall started injanuary of 2016. We are now midway through 2018. I would like to purchase a new car but because of the recall I've been told the dealer can't resell the car. They can only take it to auction. Now my trade in value is less. I've called Mercedes and was told they have no idea when the airbag will be in.

- Hinsdale, IL, USA

Takata recall Mercedes not repairing, dealer has no parts and won't disable air bag.

- Englewood, CO, USA

I have been given a recall notice that my passenger side air bag is potentially dangerous and could explode killing a passenger, but I have been told by Mercedes that the part to fix will not be available until at least March of 2019. It is outrageous that I am unable to safely take a passenger in my car for a year and also have no way of selling the car since it is under such a serious recall. What can be done about this?

- Alpharetta, GA, USA

Takata recall. The contact owns a 2013 Mercedes-Benz E350C. The contact received notification of NHTSA campaign number 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of wilsonville at (503) 454-5000 (25035 sw parkway ave, wilsonville, or 97070) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Portland, OR, USA

The contact owns a 2013 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 18V043000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (motor werks, 1000 w golf rd, hoffman estates, il 60169) and was informed that the parts were on backorder. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Schaumburg, IL, USA