10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 12,291 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Brake booster starting to squel and squeak. Brakes Not feeling as firm Driver seat leather was torn at stitching.
- San Jose , CA, USA
brake line failed the hard line. lost my brakes. Mercedez Ralley Motors of Roslyn N.Y said that it was normal rust. there was no warning before the failure.
- New Hyde Park Ny, NY, USA
Distronic was in use, and failed. ABS locke up, causing me to skid into another vehicle.
- Hoover, AL, USA
08/13/2018 when I was driving home today steering and brakes failed for like 1-2 minutes and I lost control.. then all the instrument warning lighting started to flash continually the temp gauge and RPM was in motion. SRS and all pre safe functions malfunctioned I can send an video of this if there is a way to upload. I think this is a serious safety issue what if I lost control on a highway, even for a split seconds. Why I bought a Mercedes I thought its a safer car well that's how they advertise it the best or nothing. But that couple of minutes was scary and shocking for
- Aurora, IL, USA
Rotors fail after vehicle was idle for 12 weeks. Rust caused the rotors to make brakes pulsate. Dealer would not honor warranty, and maintained that the rotors were wear and tear items. But shop foreman informed me that this has been a problem for the last ten years and that they replace rotors of vehicles on the lot which have sat for several weeks in the winter. Upon my inspection of the rotors it was clear to see that the rust did indeed cause the surface of the rotors to score and deform.
- Kinderhook, NY, USA
Was driving on 95N around 65 mph when vehicle loses power !!! I was in the left hand lane and traffic was flowing. It was by the grace of god that I made it to the right shoulder without causing a major accident for myself as well as for other vehicles. The engine light came on and the anti skid and anti skid off lights came on also it said consult owners manual. The vehicle is brand new and I never want to drive it again!!!. after I stopped I cut the vehicle off and restarted the vehicle to try and get home. On the way home it did it three more times. I could have killed myself and my daughter also who ever else was on the road. Once I got home I was really pissed after reading about all the other Benz owners that had the exact same problem. This is terrible for a brand new Mercedes !!!!!!
- Elkton, MD, USA
The vehicle was serviced on 11/27/13. On 12/2/13 pulling away from a stop sign there was a loud pop and sudden drop to the car. After getting out of the vehicle and looking to see what had happened we noticed that the wheel had detached from the car. Police were notified right away because the vehicle was still in the road. Mercedes Benz embrace was notified directly afterwards and informed as to what had happened. The tow truck driver had to take a bolt out of each remaining wheel to re-attach the one that came off to load the vehicle onto the flat bed. Four lug bolts were missing. We did find a piece of a broken bolt laying on the ground not far from the car. The car was towed to the Mercedes Benz in memphis. I think this is a serious defect and should be thoroughly investigated to save the life of other drivers, had this happened to me on the interstate were I would have been driving at the speed of 70 mph all of us sitting in the car would have been dead and no one would have been able to find the cause. I hope you will take immediate action. Thanks
- Jonesboro, AR, USA
- Waterford, NY, USA