Technical Service Bulletins (TSBs) for the 2017 E400 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #LI46.15-P-071669

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233783

      Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      SEP 12, 2022
      NHTSA ID:
      #10222461

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #LI46.35-P-071804

      Date Announced:
      DEC 08, 2020
      NHTSA ID:
      #10186137

      Fault Code U045A00 "Implausible Data Were Received From Control Unit 'Parking System'." Stored In Electric Power Steering Control Unit Read More »

    • TSB #LI46.15-P-071669

      Date Announced:
      SEP 16, 2020
      NHTSA ID:
      #10181128

      Cracking/Creaking Noises Coming From The Area Of The Mechanical Steering Column Read More »

    • TSB #LI46 35-P-070153

      Date Announced:
      AUG 19, 2019
      NHTSA ID:
      #10164807

      Assessment of actuating and operating noise from steering Read More »

    • TSB #LI46.10-P-057961

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10167000

      Surface damage on steering wheel trim Read More »

    • TSB #LI46.35-P-058063

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10167003

      Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". Read More »

    • TSB #LI33.30-P-056665

      Date Announced:
      JUL 18, 2013
      NHTSA ID:
      #10167550

      Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa). Read More »

    SUSPENSION

    • TSB #LI32.25-P-066246

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217154

      Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. Read More »

    • TSB #SC-2019100004

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10169608

      Update AMG Suspension Control Unit Software Read More »

    • TSB #LI33 30-P-056665

      Date Announced:
      AUG 05, 2019
      NHTSA ID:
      #10164810

      Throttle lift-off clunking noises at drive shafts of front axle Read More »

    • TSB #LI54 30-P-068430

      Date Announced:
      JUL 19, 2018
      NHTSA ID:
      #10151948

      Display of suspension setting in head unit implausible Read More »

    BRAKES (PWS)

    • TSB #LI54.18-P-067550

      Date Announced:
      MAY 27, 2022
      NHTSA ID:
      #10213051

      Complaint ESPA?, BAS, PRE-SAFEA?, HOLD function, Hill-Start Assist and ESPA? trailer stabilization are unavailable. Also the adaptive brake lights, Adaptive Brake Assist and/or ATTENTION ASSIST may be unavailable. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #LI42.47-P-067502

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10186135

      If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit Read More »

    ENGINE (PWS)

    • TSB #LI07.08-P-060993

      Date Announced:
      MAR 25, 2015
      NHTSA ID:
      #10135598

      Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor" Read More »

    ENGINE AND ENGINE COOLING

    • TSB #ELW -Intake Line

      Date Announced:
      SEP 22, 2023
      NHTSA ID:
      #10243565

      In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your ... Read More »

    • TSB #LI18.00-P-073137

      Date Announced:
      JAN 04, 2022
      NHTSA ID:
      #10207183

      Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Read More »

    • TSB #LI09.00-P-074093

      Date Announced:
      DEC 08, 2021
      NHTSA ID:
      #10206077

      "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" " Read More »

    • TSB #LI05.10-P-058758

      Date Announced:
      JUN 23, 2014
      NHTSA ID:
      #10136031

      Engine noises (rattling) after engine start Read More »

    • TSB #LI63.30-P-058687

      Date Announced:
      MAR 13, 2014
      NHTSA ID:
      #10167516

      Sloshing noises from area of rocker panels/ longitudinal members on left and right. Read More »

    • TSB #LI14.20-P-052079

      Date Announced:
      FEB 06, 2014
      NHTSA ID:
      #10166978

      Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700 Read More »

    • TSB #LI47.40-P-053871

      Date Announced:
      JUL 10, 2013
      NHTSA ID:
      #10167554

      Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

    FUEL SYSTEM, GASOLINE

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    • TSB #LI01.30-P-058630

      Date Announced:
      MAR 21, 2014
      NHTSA ID:
      #10167487

      Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Read More »

    FUEL SYSTEM, GASOLINE:STORAGE

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    POWER TRAIN

    • TSB #LI2700P073532

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10205785

      If TRANSMISSION 725.1 9G TRONIC FACELIFT exhibits any "shift quality" concerns, vared diagnosis procedures are available to you for selected vehicle model series with STAR3 architecture, Read More »

    • TSB #LI27.00-P-060741

      Date Announced:
      AUG 24, 2020
      NHTSA ID:
      #10179949

      Shifting complaints and transmission fault codes in vehicles with transmission 725.0 Read More »

    • TSB #LI35 30-P-058566

      Date Announced:
      AUG 05, 2019
      NHTSA ID:
      #10164811

      Throttle lift-off clunking noises at drive shafts of rear axle Read More »

    • TSB #LI54.15-P-057373

      Date Announced:
      FEB 28, 2014
      NHTSA ID:
      #10167510

      The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Read More »

    • TSB #LI35.30-P-058566

      Date Announced:
      FEB 25, 2014
      NHTSA ID:
      #10166994

      Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa) Read More »

    • TSB #LI27.50-P-056467

      Date Announced:
      JUL 26, 2013
      NHTSA ID:
      #10167547

      Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, ... Read More »

    HYBRID PROPULSION SYSTEM

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #LI2700P0647671

      Date Announced:
      AUG 26, 2016
      NHTSA ID:
      #10205156

      Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit. Read More »

    ELECTRICAL SYSTEM

    • TSB #LI82.60-P-077553

      Date Announced:
      FEB 23, 2024
      NHTSA ID:
      #10251356

      The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »

    • TSB #NCU-OTAcommNoMMC

      Date Announced:
      JAN 18, 2024
      NHTSA ID:
      #10249726

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, ... Read More »

    • TSB #LI82.85-P-076800

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244837

      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »

    • TSB #LI82.85-P-076799

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10241790

      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »

    • TSB #NCU-2023060003

      Date Announced:
      JUN 15, 2023
      NHTSA ID:
      #10238437

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    • TSB #LI82.60-P-075292

      Date Announced:
      SEP 08, 2022
      NHTSA ID:
      #10222481

      Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Read More »

    • TSB #LI82.85-P-075044

      Date Announced:
      JUL 08, 2022
      NHTSA ID:
      #10217163

      Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Read More »

    • TSB #ELW-AccelPedal

      Date Announced:
      JUL 01, 2022
      NHTSA ID:
      #10217216

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the accelerator pedal wiring harness and connectors from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 ... Read More »

    • TSB #LI54.10-P-071499

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209877

      Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt ... Read More »

    • TSB #LI82.85-P-069961

      Date Announced:
      FEB 24, 2022
      NHTSA ID:
      #10208745

      Complaint The following complaints may be noted by the customer: a?? Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Read More »

    • TSB #LI68.05-P-060306

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10207198

      Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »

    • TSB #LI68.05-P-060307

      Date Announced:
      JAN 09, 2022
      NHTSA ID:
      #10207199

      Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. Read More »

    • TSB # LI82.85-P-06996

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206067

      MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »

    • TSB #LI54.10-P-06968

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206063

      "Functional impairment of 48 V on-board electrical system " Read More »

    • TSB #LI8285P073418

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10205813

      On vehicles with code 077 HERMES dummy module the following functions are restricted, unavailable. Read More »

    • TSB #LI54.65-P-072065

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10186142

      Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system) Read More »

    • TSB #LI32.22-P-071495

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10179951

      AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster Read More »

    • TSB #LI54.10-P-069698

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171655

      Functional impairment of 48 V on-board electrical system Read More »

    • TSB #LI82.85-P-067581

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10135440

      Message "SOS - Service Not Activated" in instrument cluster Read More »

    • TSB #LI01.30-P-058630

      Date Announced:
      MAR 21, 2014
      NHTSA ID:
      #10167487

      Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Read More »

    • TSB #LI54.15-P-057373

      Date Announced:
      FEB 28, 2014
      NHTSA ID:
      #10167510

      The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Read More »

    • TSB #LI54.10-P-054089

      Date Announced:
      FEB 25, 2014
      NHTSA ID:
      #10167009

      Battery discharged, vehicle does not start. Read More »

    • TSB #LI30.30-P-057139

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10166989

      Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message). Read More »

    • TSB #S-SC- 2013090008

      Date Announced:
      FEB 01, 2014
      NHTSA ID:
      #10167040

      This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. Read More »

    • TSB #LI82.95-P-056655

      Date Announced:
      JUL 12, 2013
      NHTSA ID:
      #10167564

      Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement. Read More »

    • TSB #LI82.85-P-055695

      Date Announced:
      JUL 08, 2013
      NHTSA ID:
      #10167563

      The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30). Read More »

    • TSB #LI46.35-P-055485

      Date Announced:
      JUN 28, 2013
      NHTSA ID:
      #10167552

      Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #LI82.85-P-076800

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244837

      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »

    • TSB #LI54-18-P-067550

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10162196

      ESP, BAS, PRE-SAFE - Fault message in instrument cluster Read More »

    • TSB #LI8210P0646411

      Date Announced:
      AUG 09, 2016
      NHTSA ID:
      #10205224

      Fault message in instrument cluster(B178392). Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #NCU-2023060003

      Date Announced:
      JUN 15, 2023
      NHTSA ID:
      #10238437

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #Launch NCU - 202

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10187792

      Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2017-2018 E-Class (213, and 238 platform) vehicles, the supplemental restraint system (?SRS?) control unit software does not ... Read More »

    • TSB #Launch NCU - 202

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10187793

      Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, ... Read More »

    • TSB #LI82-85-P-069789

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10162185

      NTG 5.5 head unit - Browser shows "Fault during authentication" message Read More »

    • TSB #2018010007

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10135514

      Update HERMES control unit software Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    LIGHTING (PWS)

    • TSB #LI82.10-P-064766

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177571

      Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

    • TSB #LI82.10-P-064766

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177571

      Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »

    VISIBILITY

    • TSB #NCU-2023060003

      Date Announced:
      JUN 15, 2023
      NHTSA ID:
      #10238437

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »

    VISIBILITY/WIPER (PWS)

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    AIR BAGS

    • TSB #Launch NCU - 202

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10187792

      Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2017-2018 E-Class (213, and 238 platform) vehicles, the supplemental restraint system (?SRS?) control unit software does not ... Read More »

    SEAT BELTS

    STRUCTURE

    • TSB #NCU - 24240304

      Date Announced:
      MAR 12, 2024
      NHTSA ID:
      #10252770

      As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to ... Read More »

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    • TSB #ELW-RearSubframe

      Date Announced:
      MAR 10, 2023
      NHTSA ID:
      #10233780

      Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »

    • TSB #ELW-RearSubframe

      Date Announced:
      FEB 10, 2023
      NHTSA ID:
      #10232321

      Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »

    • TSB #LI80.40-P-075378

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10227148

      Complaint The trunk lid is not latching into the closed position with the help of the trunk lid power closing function after the electric closing process. Read More »

    • TSB #LI5418P0646821

      Date Announced:
      AUG 17, 2016
      NHTSA ID:
      #10205194

      Firewall grommet on assembly partition wall leaky. Read More »

    • TSB #LI65.00-P-059054

      Date Announced:
      MAY 19, 2014
      NHTSA ID:
      #10165849

      AIRCAP functions excessively Read More »

    STRUCTURE:BODY

    • TSB #NCU - 24240304

      Date Announced:
      MAR 12, 2024
      NHTSA ID:
      #10252770

      As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to ... Read More »

    STRUCTURE:BODY:DOOR

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    STRUCTURE:BODY:TRUNK LID

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #LI80.40-P-075378

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10227148

      Complaint The trunk lid is not latching into the closed position with the help of the trunk lid power closing function after the electric closing process. Read More »

    TIRES

    SEATS

    • TSB #LI91.18-P-077075

      Date Announced:
      DEC 04, 2023
      NHTSA ID:
      #10248162

      Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »

    • TSB #LI91.10-P-059373

      Date Announced:
      JUL 10, 2014
      NHTSA ID:
      #10166090

      Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Read More »

    • TSB #LI91.25-P-059380

      Date Announced:
      JUL 10, 2014
      NHTSA ID:
      #10166099

      Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky. Read More »

    • TSB #LI91.10-P-054143

      Date Announced:
      JUL 10, 2013
      NHTSA ID:
      #10167567

      1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame Read More »

    ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

    • TSB #LI42.47-P-067502

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10186135

      If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit Read More »

    • TSB #SC-2019100004

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10169608

      Update AMG Suspension Control Unit Software Read More »

    • TSB #LI54 30-P-068430

      Date Announced:
      JUL 19, 2018
      NHTSA ID:
      #10151948

      Display of suspension setting in head unit implausible Read More »

    LANE DEPARTURE

    • TSB #LI20.10-P-060902

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179907

      Engine diagnosis warning lamp activated - Fault code P012800 Read More »

    • TSB #LI30.30-P-057139

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10166989

      Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message). Read More »

    COMMUNICATION

    • TSB #LI82.85-P-071453

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10179966

      Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    EQUIPMENT

    • TSB #LI82.85-P-076799

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10241790

      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #LI32.25-P-066246

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217154

      Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. Read More »

    • TSB #LI82.85-P-075044

      Date Announced:
      JUL 08, 2022
      NHTSA ID:
      #10217163

      Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Read More »

    • TSB #LI18.00-P-073137

      Date Announced:
      JAN 04, 2022
      NHTSA ID:
      #10207183

      Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Read More »

    • TSB #LI82.10-P-064766

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177571

      Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »

    • TSB #NCU - HVAC Warra

      Date Announced:
      MAY 21, 2020
      NHTSA ID:
      #10176670

      To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew ... Read More »

    • TSB #LI82.85-P-069555

      Date Announced:
      DEC 23, 2019
      NHTSA ID:
      #10170544

      NTG5.5: High-frequency noise emitted from center speaker after door is opened Read More »

    • TSB #LI82.85-P-067582

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10135438

      COMAND Online: No music files can be found on the USB mass storage device Read More »

    • TSB #LI82.85-P-058582

      Date Announced:
      MAR 03, 2014
      NHTSA ID:
      #10167525

      Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console. Read More »

    • TSB #GI88.40-P-057430

      Date Announced:
      FEB 03, 2014
      NHTSA ID:
      #10166976

      Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual" Read More »

    • TSB #LI68.10-P-056727

      Date Announced:
      JUL 09, 2013
      NHTSA ID:
      #10167556

      Glove box squeaks/rattles at top left mounting. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #LI8270P071024

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10205803

      The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10205812

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8200P073331

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10205801

      Intermittently after bus sleep the lower control panel LCP and upper control panel UCP may be panel UCP may be inoperable. Read More »

    • TSB #LI8270P073025

      Date Announced:
      AUG 09, 2021
      NHTSA ID:
      #10205804

      Insufficient charging or no wireless charging with iPhone 12. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 09, 2021
      NHTSA ID:
      #10205811

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 03, 2021
      NHTSA ID:
      #10205810

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10205809

      The customer may note that the Dashcam feature is inoperable with one of the following complaints: Read More »

    • TSB #LI54-18-P-064682

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10162194

      Firewall grommet on major assembly partition wall leaky Read More »

    • TSB #LI82-85-P-069555

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10162187

      NTG5.5: High-frequency noise emitted from center speaker after door is opened Read More »

    • TSB #LI8270P0647261

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10205235

      Cellular telephone; Voice control system. Read More »

    • TSB #LI8285P064051

      Date Announced:
      MAY 09, 2016
      NHTSA ID:
      #10205243

      Central display: Malfunctions temporarily. Read More »

    • TSB #LI82.70-P-060004

      Date Announced:
      OCT 14, 2014
      NHTSA ID:
      #10135628

      iPhone mobile phone: Various complaints after software update to iOS8 Read More »

    EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #LI82.60-P-077553

      Date Announced:
      FEB 23, 2024
      NHTSA ID:
      #10251356

      The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB # LI82.85-P-06996

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206067

      MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »

    • TSB #LI8285P069961

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10205806

      Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened. Read More »

    • TSB #Launch NCU - 202

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10187793

      Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, ... Read More »

    • TSB #LI82.85-P-071453

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10179966

      Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional Read More »

    • TSB #LI8285P0647278

      Date Announced:
      APR 09, 2018
      NHTSA ID:
      #10205246

      Vehicle positioning inaccurate/implausible. Read More »

    • TSB #LI8285P064727Ver

      Date Announced:
      NOV 30, 2016
      NHTSA ID:
      #10205245

      Vehicle positioning inaccurate/implausible. Read More »

    • TSB #LI8285P0647651

      Date Announced:
      AUG 25, 2016
      NHTSA ID:
      #10205247

      Traffic information service and posibly the voice control, nonfunctional after navigation software update. Read More »

    • TSB #LI8285P0647271

      Date Announced:
      AUG 23, 2016
      NHTSA ID:
      #10205244

      Vehicle positioning inaccurate/implausible. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    EQUIPMENT:OTHER:LABELS

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #CL-ELWSubframe

      Date Announced:
      MAR 31, 2023
      NHTSA ID:
      #10233796

      Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »

    • TSB #ELW-RearSubframe

      Date Announced:
      MAR 10, 2023
      NHTSA ID:
      #10233780

      Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »

    • TSB #MIMY2017

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10205257

      Model indicator index. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    UNKNOWN OR OTHER

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    • TSB #LI2700P0647671

      Date Announced:
      AUG 26, 2016
      NHTSA ID:
      #10205156

      Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit. Read More »

    • TSB #LI1830P0597123

      Date Announced:
      AUG 05, 2016
      NHTSA ID:
      #10205154

      Gasket may settle causing a slight oil leak. Read More »