2020 Mercedes-Benz GLC350e
TSBs (Technical Service Bulletins)
Technical Service Bulletins (TSBs) for the 2020 GLC350e are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
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TSB #LI46.10-P-077314
Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Read More »
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TSB #LI46.10-P-077313
The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises. Read More »
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TSB #LI46.15-P-063353
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »
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TSB #LI46.35-P-062791
Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. Read More »
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TSB #LI46.15-P-063353
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »
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TSB #LI46.15-P-075284
Complaint Malfunction of the electric steering column adjustment. The adjustment application by the driver does not correspond to the adjustment direction of the steering column. Read More »
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TSB #LI46.15-P-063353
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »
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TSB #LI46.35-P-062791
Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. Read More »
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TSB #LI46.35-P-062791
Complaint 1. Vibrations noticeable in steering wheel when front axle is excited while driving at a speed above 40 mph over an obstacle. Read More »
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TSB #LI46.11-P-071594
Steering wheel heater and/or Distronic cannot be activated. Remedy: Update software for steering wheel electronics control unit ("N 135 - Steering wheel electronics (LRE)"). Read More »
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TSB #LI46.15-P-071669
Cracking/Creaking Noises Coming From The Area Of The Mechanical Steering Column Read More »
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TSB #LI32.25-P-076956
Wheezing noises from the front shock absorbers when passing over surface undulations and rough road. The noises may become more conspicuous with warm damper oil. The flow noises of the damper oil are currently being analyzed. Read More »
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TSB #LI32.33-P-070817
Complaint - AIRMATIC fault message in instrument cluster - Compressor inoperative, 40A compressor fuse possibly triggered. Read More »
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TSB #LI32.25-P-066246
Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. Read More »
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TSB #LI32.25-P-076956
Wheezing noises from the front shock absorbers when passing over surface undulations and rough road. The noises may become more conspicuous with warm damper oil. The flow noises of the damper oil are currently being analyzed. Read More »
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TSB #LI4770P073121
Vehicle does not start after charging process Read More »
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TSB #LI01.20-P-076894
Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve (a ... Read More »
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TSB #LI07.70-P-070763
Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Read More »
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TSB #ELW -Intake Line
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your ... Read More »
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TSB #ELW- Intake Line
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the intake line assembly in ... Read More »
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TSB #LI20.10-P-075943
Complaint Check engine light illuminated Red coolant warning in instrument cluster Fault codes U019F00 or U019F87 stored in PTCU (N127) Cause Electric coolant pump communication Remedy 1-Check electric connections on electric ... Read More »
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TSB #LI20.10-P-074508
Complaint Check engine lamp illuminated. Fault code stored P012800-The coolant temperature is below the coolant thermostat specified temperature. Read More »
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TSB #LI09.00-P-074093
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" " Read More »
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TSB #LI2700P073106
Remote start causing CEL and U012600. Read More »
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TSB #LI1830P0597123
Gasket may settle causing a slight oil leak. Read More »
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TSB #ELW- Intake Line
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the intake line assembly in ... Read More »
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TSB #LI20.10-P-072886
with engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature" Read More »
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TSB #LI20.20-P-073274
Coolant warning in instrument cluster - Leak in coolant line Read More »
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TSB #NCU-EW Pressure
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (MBUSA) is extending the warranty coverage for the pressure sensor in certain ... Read More »
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TSB #LI8860P073470
Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »
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TSB #Launch EW NCU
Launch EW NCU - Low Pressure Fuel Hose MY 15-17 205 213 253 172 Read More »
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TSB #LI8860P073470
Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »
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TSB #SC-2020080001
Replace automatic transmission Read More »
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TSB #OTA - 20240402
This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model Year (MY) MY19-24 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, GT 4-door (177, 118, 257, 213, 238, 243, 247, 253,167, 290 ... Read More »
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TSB #NCU - 2024020008
i?? Always use the latest XENTRY Diagnosis software release with all available add-ons. i?? Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. Read More »
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TSB #LI82.60-P-077553
The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »
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TSB #OTA-24240201
Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »
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TSB #NCU-OTA Comm Mod
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 ... Read More »
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TSB #NCU-OTAcommNoMMC
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, ... Read More »
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TSB #OTA-Comm Mod SW
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »
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TSB #OTA-Head Unit SW
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the ... Read More »
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TSB #LI82.85-P-076800
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »
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TSB #NCU-HU SW Update
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »
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TSB #LI82.85-P-076799
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »
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TSB #NCU-2023060003
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »
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TSB #LI82.85-P-075375
In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »
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TSB #LI72.20-P-075746
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
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TSB #LI82.60-P-075292
Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Read More »
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TSB #LI82.85-P-075223
Complaint In an initial quick test, DTC B238A00 "Fan 2 of the control unit has malfunctioned" may be active and/or stored in the MBUX Multimedia System (A26/17) Cause Current MBUX Multimedia System (A26/17) software release ... Read More »
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TSB #NCU-2022060008
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2020-2022 A-Class, C-Class, CLAClass, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, ... Read More »
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TSB #LI40.15-P-074659
Complaint Fault message (yellow) in instrument cluster and TPM warning lamp. Individual or all tire pressure sensors are not recognized. Tire pressure monitoring system nonfunctional / temporarily unavailable. Read More »
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TSB #LI54.10-P-071499
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt ... Read More »
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TSB #LI82.85-P-069961
Complaint The following complaints may be noted by the customer: a?? Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Read More »
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TSB #LI68.05-P-060306
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »
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TSB #LI68.05-P-060307
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. Read More »
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TSB # LI82.85-P-06996
MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »
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TSB #LI8285P073418
On vehicles with code 077 HERMES dummy module the following functions are restricted, unavailable. Read More »
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TSB #LI4770P073121
Vehicle does not start after charging process Read More »
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TSB #LI08.00-P-072749
For plug in hybrid and electric variants: Complaints about the electric range Read More »
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TSB #LI80.57-P-072708
Engine switches off again when re-attempting Remote Start via Mercedes me App. This only occurs if the first Remote Start via the Mercedes me App was canceled and then started again. Read More »
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TSB #LI42.47-P-069817
After ignition ON, the following message is shown on the instrument cluster: - "Unavailable! - ESP - Service Required" Read More »
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TSB #LI27.00-P-072627
Fault in 12 V interlock circuit Read More »
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TSB #LI82.85-P-071394
In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »
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TSB #LI83.20-P-072178
The customer complains that when the ignition is switched on, pulsating buzzing noises which fluctuate in volume can be heard coming from the area of the instrument panel or the driver's footwell. Read More »
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TSB #LI82.85-P-069381
The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. Read More »
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TSB #LI82.85-P-076800
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »
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TSB #LI8370P0644803
High voltage battery warning message in instrument cluster. Read More »
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TSB #NCU - 2024020008
i?? Always use the latest XENTRY Diagnosis software release with all available add-ons. i?? Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. Read More »
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TSB #OTA-24240201
Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »
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TSB #NCU-HU SW Update
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »
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TSB #NCU-2023060003
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »
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TSB #LI46.15-P-063353
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »
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TSB #LI2700P073106
Remote start causing CEL and U012600. Read More »
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TSB #LI20.10-P-072886
with engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature" Read More »
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TSB #LI72.20-P-075746
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
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TSB #LI8210P0638372
Operation complaints for LED headlamps. Read More »
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TSB #EW -High Voltage
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the HV Refrigerant Compressor & ... Read More »
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TSB #NCU-2023060003
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »
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TSB #LI83.30-P-073900
Complaint Insufficient cooling capacity and/or noises from refrigerant compressor Cause Under analysis Remedy In order to detect the fault, please perform the following test steps: 1. Read More »
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TSB #LI77.21-P-075807
Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. Sensitive parameterization of the automatic reversing function of the panoramic roof. Read More »
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TSB #LI20.20-P-073274
Coolant warning in instrument cluster - Leak in coolant line Read More »
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TSB #LI72.20-P-075746
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
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TSB #LI77.21-P-075807
Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. Sensitive parameterization of the automatic reversing function of the panoramic roof. Read More »
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TSB #LI72.00-P-075481
Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating (due to poor original optimization of coating) of door beltline trim strips, door upper trim strips and ... Read More »
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TSB #LI72.00-P-075481
Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element due to strong alkaline ... Read More »
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TSB #LI7220P056907
Noises when opening and closing automatic liftgate. Read More »
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TSB #LI7220P056907
Noises when opening and closing automatic liftgate. Read More »
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TSB #LI72.20-P-075746
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
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TSB #LI7220P056907
Noises when opening and closing automatic liftgate. Read More »
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TSB #LI72.20-P-075746
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
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TSB #LI83.10-P-069466
Vehicle interior whistling noises (also stationary)/high cabin interior pressure Read More »
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TSB #LI72.20-P-075746
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
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TSB #LI40.15-P-074659
Complaint Fault message (yellow) in instrument cluster and TPM warning lamp. Individual or all tire pressure sensors are not recognized. Tire pressure monitoring system nonfunctional / temporarily unavailable. Read More »
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TSB #LI91.18-P-077075
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »
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TSB #LI82.27-P-072402
If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp (N40/3) software is currently in development. Read More »
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TSB #LI82.85-P-069381
The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. Read More »
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TSB #LI82.85-P-075375
In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »
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TSB #LI82.85-P-076799
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »
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TSB #LI46.15-P-063353
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »
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TSB #LI20.10-P-074508
Complaint Check engine lamp illuminated. Fault code stored P012800-The coolant temperature is below the coolant thermostat specified temperature. Read More »
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TSB #LI32.25-P-066246
Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. Read More »
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TSB #LI20.20-P-073274
Coolant warning in instrument cluster - Leak in coolant line Read More »
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TSB #LI82.85-P-068846
"Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »
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TSB #LI2700P073106
Remote start causing CEL and U012600. Read More »
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TSB #LI54.70-P-068094
Message (yellow) in IC "Active Brake Assist currently restricted, see operator's manual, Remedy: Deactivate transport mode and drive vehicle for approx 6mi. Read More »
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TSB #LI83.20-P-072178
The customer complains that when the ignition is switched on, pulsating buzzing noises which fluctuate in volume can be heard coming from the area of the instrument panel or the driver's footwell. Read More »
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TSB #LI82.85-P-069381
The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. Read More »
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TSB #LI83.10-P-069466
Vehicle interior whistling noises (also stationary)/high cabin interior pressure Read More »
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TSB #LI8270P071024
The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. Read More »
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TSB #LI8285P073387Ver
The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »
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TSB #LI8285P073387Ver
The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »
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TSB #LI8285P073387Ver
The customer may note that the Dashcam feature is inoperable with one of the following complaints: Read More »
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TSB #LI8285P0602587
Reset the customer-specific data and perform a software update of the AUDIO20 control unit. Read More »
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TSB #LI82.60-P-077553
The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »
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TSB #LI82.85-P-068846
"Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »
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TSB #LI8260P0646761
CD/DVD No longer ejected or drawn in. Read More »
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TSB # LI82.85-P-06996
MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »
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TSB #LI8285P069961
Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened. Read More »
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TSB #LI8285P0633424
Navigation system permanently displays "Activating". Read More »
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TSB #LI8285P0633423
Navigation system permanently displays "Activating". Read More »
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TSB #LI8285P0647651
Traffic information service and posibly the voice control, nonfunctional after navigation software update. Read More »
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TSB #LI82.85-P-075375
In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »
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TSB #LI20.10-P-074508
Complaint Check engine lamp illuminated. Fault code stored P012800-The coolant temperature is below the coolant thermostat specified temperature. Read More »
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TSB #LI82.85-P-068846
"Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »
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TSB #LI20.10-P-072886
with engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature" Read More »
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TSB #LI83.10-P-069466
Vehicle interior whistling noises (also stationary)/high cabin interior pressure Read More »
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TSB #LI82.85-P-071394
In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »
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TSB #LI82.85-P-075375
In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »
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TSB #LI1830P0597123
Gasket may settle causing a slight oil leak. Read More »
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TSB #LI7220P056907
Noises when opening and closing automatic liftgate. Read More »