The detached trim can become a road hazard, increasing the risk of a crash.

Structure — Body — Door — Hinge And Attachments

Date Announced

OCT 04, 2019

Vehicles Affected

13,799

Mercedes-Benz Recall #

2019100011

NHTSA Campaign #

19V709000

Summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

Actions

MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

Documents (12)

• Recall Quarterly Report #1, 2019-4
• ISSUED Owner Notification Letter(Part 577)
• Recall 573 Report - Amendment 2
• Recall 573 Report - Amendment 3
• Manufacturer Notices(to Dealers,etc) - Fastening of Rear Door Trim Bar 10/25/19
• Manufacturer Notices(to Dealers,etc) - Dealer Notification re Recall Campaign Initial Notification Fastening of Rear Door Trim Bar MY20 GLE-Class (167 platform) and GLS-Class (X167 platform) dated 10-16-19.
• Remedy Instructions and TSB
• Recall Acknowledgement
• Recall 573 Report - Amendment 4
• Defect Notice 573 Report
• Defect Notice 573 Report
• Recall 573 Report - Amendment 1