The contact owns a 2015 Mercedes-Benz Glk350. The contact stated that the manufacturer failed to provide the part within a reasonable time frame for manufacturer recall number: 2019010001 (air bags). The manufacturer indicated that the part may become available in mid may of 2020. The dealer was not contacted. The vehicle was not repaired. The contact had not experienced a failure.

- Franklin, TN, USA

Takata recall should have been done before the end of March 2018 according to a letter I received. The Mercedes dealership kept telling me that the airbags were ok, or that they do not have replacements as yet. I had an accident yesterday, so I would like to inform every owner of the problem airbags to make sure that they get the new ones which they deserve.I was in the city, on a street and only impacted another car at about 5-10 mph following a turn onto a busier street..I sustained only superficial injuries (lacerations, contusions & abbrations), and damages to my glk 350.

- Jacksonville, FL, USA

2015 glk Mercedes Benz. Consumer writes in regards to defective side curtain airbag. The consumer stated as a result from the accident, has suffered from hearing loss and chronic tinnitus. The consumer believed that the volume of the explosion caused by the deployment of the airbag exceeded industry safety standards. The steering wheel airbag did not deploy.

- Miami, FL, USA