10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 15,675 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2010 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not called. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact was referred to NHTSA to find out the expected date of the part availability. The contact had not experienced a failure. VIN tool confirms parts not available.
- Camino, CA, USA
"takata recall" manufacturer has failed to provide replacement parts. Dealership unwilling to pursue manufacturer to deliver the parts. Leaving me and my family at risk of serious injury and death. "this is unacceptable"
- Riverside, CA, USA
Takata recall: This was an active recall on Feb. 9, 2016. I just received a letter from christian treiber, V.P. of cust. Service and tk holdings U.S. bankruptcy court district of Delaware that I should contact a local mb dealer about my airbag replacement. I called wesley chapel M.B. in wesley chapel, Florida and was informed that they do not have a replacement part and have no idea when they will have one. This is the same crap that I have been hearing for over two years. When are the parts for my mb going to be available, and don't you dare tell me "you do not know"?
- Spring Hill, FL, USA
Takata recall
- Charlotte, NC, USA
Takata recall
- Boca Raton, FL, USA
Takata recall. This complaint is to inform you that takata / Mercedes Benz have yet to replace my airbag despite the fact that there has been a recall notice out since may of 2016. I spoke today with the dealer whom I purchased my car from new. I was told they were still waiting on parts.
- San Diego, CA, USA
Takata recall I got letters from Mercedes Benz every year since 2014. They informed me that my vehicle has a defective airbag inflator and they will come back to me for a service appointment. October 2017 a got a letter from tk holding Inc. And they recommend me to contact my nearest dealership immediately to schedule a free repair. I called Mercedes Benz plano 10/24/2017 in order to set up a service appointment and to my surprise they told me my car has no recall and it's no problem with my cars airbag. I asked them to explain why I got letter from them during the last 3 years regarding recall of my vehicle. They said they must send out letters to all owners according to the law and it's no problem with my car. According to your website: Recall status: Recall incomplete remedy not yet available. Apparently I got the wrong information from Mercedes Benz plano and I can not understand how it can take several years to change my cars airbag. Can you please help me to solve this serious problem as soon as possible.
- Frisco, TX, USA
Takata recall. Mercedes Benz had issued a recall for my airbags and had notified me in February 2016. The issue was not resolved and I received another notice in the mail from Mercedes Benz in January of 2017. The issue is yet to be resolved, even though Mercedes Benz claims they have not had any issues with their vehicles and that they sent the letter as a precautionary measure. It is now the end of November and they do not know when the repair kit will be available. It is going on almost two years and I feel like this issue has not been resolved in a timely manner. I drive in fear each day since this recall was issued. I have made numerous calls to the dealer and also Mercedes Benz corporate office to see if there are any updates about this recall and have got nowhere.
- Seven Hills, OH, USA
Takata recall. I contacted my dealer as well as their corporate headquarters because I do not feel safe driving my car but am not in a financial position to buy new or exchange it. They informed me Mercedes does not believe this to be of concern and they are not actively pursuing the manufacturer for corrective parts. I want this corrected before I become a statistic. This is concerning as it seems there is no timeline for this problem to be corrected and my safety is in jeopardy.
- Verona, PA, USA
Takata recall
- Reseda, CA, USA
Takata recall. The contact owns a 2010 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (fletcher jones motorcars, 3300 jamboree rd, newport beach, ca 92660 (949) 718-3000) was contacted several times and confirmed that the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Newport Beach, CA, USA
Takata recall. The contact owns a 2010 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer was not contacted. The notice stated that vehicle owners would receive a second notice once parts become available. The manufacturer was not made aware of the issue. The contact stated that received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Raleigh, NC, USA
Takata recall: I recently received a notice of takata filing for bankruptcy, and there is still an active recall out on my front driver airbag. Dealership has nothing in stock to do the recall, and no information on when they'll have parts available. Recall was issued January 2016, nearly two years ago. What action can I take?
- Harrisville, RI, USA
Takata recall. The contact owns a 2010 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The contact called Mercedes-Benz of long beach (2300 E spring St, signal hill, ca 90755; 562-372-2707) and was informed that she would be contacted once the remedy was available. The manufacturer was not made aware of the issue. The approximate failure mileage was 90,000. VIN tool confirms parts not available.
- Carson, CA, USA
Takata recall Mercedes Benz was made aware of problem with the takata air bags in January of 2016 and notified owners. So far, there has not been any resolve and Mercedes does not have replacement bags from takata to put into people's cars - it is now almost 2 years since this notice was given to consumers
- Northport, NY, USA
Takata recall I have received the recall notice in Feb 11, 2016. Now already 2 years passed and I still couldn't get a replacement. I have contacted local Mercedes dealers and they just let me wait. I feel very dangerous to drive my car.
- Jersey City, NJ, USA
Takata recall: I've been waiting since early 2016 to get my bags replaced. Dealership has told me they are still waiting.
- Sacramento, CA, USA
Takata recall. Parts are still not available for replacement.
- Mountain Grove, MO, USA
:takata recall" my vehicle airbag inflators contain phase stabilized ammonium nitrate propellant which could defect or rupture in a heated environment. The airbag hasn't rupture or they's no schedule date for a repair by takata. No accident has occur as yet reating to the airbag
- Brooklyn, NY, USA
- Joliet, IL, USA