Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

Power Train — Automatic Transmission

Date Announced

MAY 22, 2018

Vehicles Affected

7,433

NHTSA Campaign #

18V335000

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.

Actions

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Documents (12)

• Recall Quarterly Report #2, 2018-4
• Owner Notification Letter(Part 577)
• Recall Quarterly Report #3, 2019-1
• Recall 573 Report- Amendment 1
• Recall Acknowledgement
• Defect Notice 573 Report
• Manufacturer Notices(to Dealers,etc)
• Manufacturer Notices(to Dealers,etc)
• Recall Quarterly Report #4, 2019-2
• Recall Quarterly Report #4, 2019-2
• Recall Quarterly Report #5, 2019-3
• Recall Quarterly Report #6, 2019-4