Technical Service Bulletins (TSBs) for the 2021 Metris are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #LI46.35-N-076604

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240168

      Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02). Read More »

    BRAKES (PWS)

    • TSB #2022030032

      Date Announced:
      APR 01, 2022
      NHTSA ID:
      #10212899

      Brake Fluid Reservoir Mounting. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    FUEL SYSTEM, GASOLINE

    • TSB #2023100006

      Date Announced:
      DEC 13, 2023
      NHTSA ID:
      #10249331

      Mercedes-Benz AG, the manufacturer of Metris vans, has determined that on certain Metris (447 platform) vehicles the fuel pump impeller might not meet specifications in regards to material characteristics. Read More »

    • TSB #MB Launch NCU-VS

      Date Announced:
      OCT 11, 2022
      NHTSA ID:
      #10226488

      (SC)Inspect Clamps on Heating Circuit Hose Lines Read More »

    • TSB #2022040011

      Date Announced:
      APR 01, 2022
      NHTSA ID:
      #10212901

      Check and Replace Fuel Hose Clamps and Hose. Read More »

    FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS

    FUEL SYSTEM, OTHER:DELIVERY

    ELECTRICAL SYSTEM

    • TSB #LI82.85-N-074054

      Date Announced:
      JUL 06, 2023
      NHTSA ID:
      #10240175

      The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Read More »

    • TSB #NCU-VS2SIMKOM

      Date Announced:
      NOV 09, 2022
      NHTSA ID:
      #10228605

      (RC)Update Hermes Communication Module Software Read More »

    • TSB #LI82.85-N-071595

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10215001

      Complaint Head unit for Audio 30/40 VIS (Garmin) - Problems at market launch. Information: At market launch of the head unit for Audio 30/40 VIS (Garmin), some of the functions are only available to a limited extent or are not yet ... Read More »

    • TSB #LI82.85-N-074919

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10215003

      Complaint As soon as a telephone call via Apple CarPlay is ended, the connection to the customer's connected smartphone is disconnected and the radio/radio - navigation (RD) control unit (N87/15) can no longer be operated. Cause 1. Read More »

    • TSB #LI82.85-N-074920

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10215006

      Complaint - Regionally strong broadcasting stations are poorly received or not received at all. - Interruptions to reception when driving Cause - Third-party installations (e.g. GPS trackers) - Periphery of antenna (e.g. Read More »

    • TSB #LI82.85-N-074921

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10215007

      Complaint The person being called/caller is hard to understand when traveling at speeds greater than 80 km/h(50mph) in the vehicle. Read More »

    • TSB #LI82.85-N-074922

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10215008

      Complaint The volume of the radio/radio - navigation (RD) control unit (N87/15) is too quiet even at maximum volume. Read More »

    • TSB #LI82.85-N-074925

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10215010

      Complaint In order to better analyze the situation in the field and the wide variety of complaints relating to the Metris Infotainment System Audio 30/40 (GARMIN), a questionnaire must be completed and a log file created for the ... Read More »

    • TSB #LI82.85-N-074054

      Date Announced:
      JUN 02, 2022
      NHTSA ID:
      #10215002

      Complaint The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Read More »

    • TSB #Recall Notificat

      Date Announced:
      JUN 01, 2022
      NHTSA ID:
      #10217645

      (RC)Update Hermes Communication Module Software Read More »

    • TSB #Service Notifica

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10214724

      Retrofit Hermes Communication Module Read More »

    • TSB #LI82.85-N-074054

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206074

      "Audio 30/40 VIS (Garmin) head unit - Con- nection failure with smartphone integration " Read More »

    VISIBILITY

    • TSB #PDAGLACKHA

      Date Announced:
      DEC 19, 2023
      NHTSA ID:
      #10249334

      Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. Read More »

    SEAT BELTS

    STRUCTURE

    • TSB #PDAGLACKHA

      Date Announced:
      DEC 19, 2023
      NHTSA ID:
      #10249334

      Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. Read More »

    • TSB #VS2SITZNAT-Repla

      Date Announced:
      MAY 19, 2021
      NHTSA ID:
      #10198474

      Replace Seat Frame Base Read More »

    • TSB #V-RC-2021040007

      Date Announced:
      MAY 06, 2021
      NHTSA ID:
      #10198471

      Replace Seat Frame Base Read More »

    SEATS

    EQUIPMENT

    • TSB #PDAGLACKHA

      Date Announced:
      DEC 19, 2023
      NHTSA ID:
      #10249334

      Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. Read More »

    • TSB #V-SC-2020120013

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10186327

      Update Radio Software Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #LI82.85-N-074054

      Date Announced:
      JUL 06, 2023
      NHTSA ID:
      #10240175

      The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Read More »

    EQUIPMENT:OTHER:LABELS

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    UNKNOWN OR OTHER