Technical Service Bulletins (TSBs) for the 2019 S560e are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #LI46.10-P-077314

      Date Announced:
      JAN 24, 2024
      NHTSA ID:
      #10249495

      Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Read More »

    • TSB #LI46.10-P-077313

      Date Announced:
      JAN 24, 2024
      NHTSA ID:
      #10249482

      The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises. Read More »

    SUSPENSION

    • TSB #NCU-2023050005

      Date Announced:
      JUN 23, 2023
      NHTSA ID:
      #10238430

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2014-2020 S-Class (217 and 222 platform) vehicles, the incorrect pilot bushings may have been installed in the ... Read More »

    SUSPENSION:FRONT:MACPHERSON STRUT

    • TSB #NCU-2023050005

      Date Announced:
      JUN 23, 2023
      NHTSA ID:
      #10238430

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2014-2020 S-Class (217 and 222 platform) vehicles, the incorrect pilot bushings may have been installed in the ... Read More »

    ENGINE AND ENGINE COOLING

    • TSB #LI09.00-P-074093

      Date Announced:
      DEC 08, 2021
      NHTSA ID:
      #10206077

      "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" " Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

    • TSB #NCU-2021070009

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199471

      Launch NCU - 2021070009 MY19 217 Perform SCN coding in engine control unit Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #SC-2022070004

      Date Announced:
      AUG 11, 2022
      NHTSA ID:
      #10219247

      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2028-2021 S-Class, S-Class Coupe/Cabriolet (217 and 222 platforms) vehicles, the low pressure fuel line does not ... Read More »

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    FUEL SYSTEM, GASOLINE:STORAGE

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    ELECTRICAL SYSTEM

    • TSB #NCU-OTA Comm Mod

      Date Announced:
      JAN 29, 2024
      NHTSA ID:
      #10249540

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 ... Read More »

    • TSB #NCU-OTAcommNoMMC

      Date Announced:
      JAN 18, 2024
      NHTSA ID:
      #10249726

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, ... Read More »

    • TSB #OTA-Comm Mod SW

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248195

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »

    • TSB #LI82.85-P-076800

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244837

      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »

    • TSB #NCU-HU SW Update

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241527

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »

    • TSB #LI82.85-P-076799

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10241790

      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »

    • TSB #LI72.20-P-075746

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231032

      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    • TSB #LI54.10-P-071499

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209877

      Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt ... Read More »

    • TSB #LI68.05-P-060306

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10207198

      Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »

    • TSB #LI68.05-P-060307

      Date Announced:
      JAN 09, 2022
      NHTSA ID:
      #10207199

      Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #LI82.85-P-076800

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244837

      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »

    • TSB #LI8370P0644803

      Date Announced:
      AUG 11, 2016
      NHTSA ID:
      #10205252

      High voltage battery warning message in instrument cluster. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #NCU-HU SW Update

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241527

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    VISIBILITY

    • TSB #EW -High Voltage

      Date Announced:
      APR 18, 2024
      NHTSA ID:
      #10253707

      In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the HV Refrigerant Compressor & ... Read More »

    STRUCTURE

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    STRUCTURE:BODY:TRUNK LID

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #LI72.20-P-075746

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231032

      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    SEATS

    • TSB #LI91.18-P-077075

      Date Announced:
      DEC 04, 2023
      NHTSA ID:
      #10248162

      Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »

    • TSB #LI91.10-P-065540

      Date Announced:
      MAY 26, 2022
      NHTSA ID:
      #10213055

      Complaint Creaking noise from side bolster when load applied to seat cushion of front seats. Cause Soiling to the replacement fabric of the seat cushion cover means that friction on the seat side finisher mountings generates a creaking ... Read More »

    INTERIOR LIGHTING

    EQUIPMENT

    • TSB #LI82.85-P-076799

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10241790

      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »

    • TSB #NCU-2021070009

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199471

      Launch NCU - 2021070009 MY19 217 Perform SCN coding in engine control unit Read More »

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #LI8270P071024

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10205803

      The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #NCU-2021070009

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199471

      Launch NCU - 2021070009 MY19 217 Perform SCN coding in engine control unit Read More »

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    UNKNOWN OR OTHER