10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
33,120 miles

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« Read the previous 20 complaints

problem #20

Jul 082004

Cougar

  • Automatic transmission
  • 51,000 miles
Recall 01V230000 concerning air conditioner heater blower motor resistor defect. The air conditioner blower and heater malfunctioned. Currently a recall was issued for this year/make, and model. However, after contacting the manufacturer, this vehicle was not included in the recall due to VIN.

- Pulaski, WI, USA

problem #19

Jun 012004

Cougar 6-cyl

  • miles
Mechanical problems with 1999 Mercury Cougar. The vehicle died in the middle of traffic on three occasions. There were alternator and fuel problems. The consumer requested a credited amount of funds and reimbursement for the battery, brakes and additional expenses. Other problem are as followed: The new wheels were defective (corroded and frozen), the brake sensor snapped off of the wheel, the cd player was skipping, the hatch would not release properly, the steering wheel would shake, the keyless entry with anti-theft was inoperative, there was rough idle, the transmission shifter would stick, the cup holder did not shut, the hood would not open, and the lights would dim and or brighten while the vehicle was in motion.

- Canton, MI, USA

problem #18

Apr 212004

Cougar 6-cyl

  • Manual transmission
  • miles
21,210 miles-brake rotor and pad failure, sunroof inoperable, passenger window inoperable-warranty 47,823 miles-complete charging system failure-warranty trunk has never opened correctly from inside-no solution 87,000 miles- starter motor failed-$250 91,519 miles-2 radiator hoses failed-$240 93,000 miles-manual transmission failed, differential gears -$2440 now I am having problems with my fuel pump. Throughout the life of this car there have been numerous problems cars don't receive until after 100,000 miles. In my eyes, it is simply a 100,000 mile lemon!

- Farmingdale, NY, USA

problem #17

Sep 172003

(reported on)

Cougar

  • 70,000 miles
The cable that attached the battery to the alternator shorted out and caused a fire. The consumer was able to put the fire out.

- Clubb, MO, USA

problem #16

Jul 142003

Cougar

  • miles
I've had to replace both the heater blower resistor (twice) and also the brake light switch. Summer of 2003. I bought this vehicle new, and was never notified of a recall. According to info gathered on this website - recalls were issued for both these problems. Why was I not notified?? who will repay me for labor and parts for these necessary repairs.

- Galloway, OH, USA

problem #15

Aug 112003

(reported on)

Cougar

  • 92,373 miles
Vehicle will only go into reveres gear. Dealer indicated this was caused by automatic transmission electrical failure.

- Flint, MI, USA

problem #14

Jul 082003

(reported on)

Cougar 6-cyl

  • miles
Problems with vehicle's trunk coming unlatched from the inside. The horn was also inoperative, the vehicle stalled, and there was a constant problem with the blower/fan. The consumer requested to be reimbursed for the repair cost of the blower. There was a recall regarding the heater blower resistor, however the dealer stated the vehicle identification number wasn't included in the recall.

- Woodbury, MN, USA

problem #13

Nov 052002

Cougar

  • 20,000 miles
The vehicle experienced the same defect as stated in recall 01 V 230 000, however the vehicle identification number was not included in the recall.

- Fairfax, VA, USA

problem #12

Oct 152000

Cougar 6-cyl

  • miles
Remote will not work on trunk release nor will the release from the inside work. It has been checked out 3 times and always the same answer. Don't know why it won't open. Panel has been replaced, still will not open. **dimsii IVOQ entry posted after 12/12/02 cut-over to artemis*734342

- Clanton, AL, USA

problem #11

Feb 162003

Cougar

  • miles
The vehicle experienced a problem with the electrical system as stated in recall #01V230000, however the vehicle identification number was not included.

- Yardville, NJ, USA

problem #10

Feb 042003

Cougar

  • miles
The battery light illuminated when the brake was applied.

- Santa Ana, CA, USA

problem #9

Jan 192002

Cougar

  • miles
I have a 1999 Mercury Cougar. I took my car to my mechanic to find out what was wrong with my heater they told me before they did anything to contact Ford because there was a recall on my car for the same exact problem. I contacted Ford and they first told my that there was no recall. After I presented them with the recall numbers they then informed me that there was a such recall, but that my car would not be covered under the recall. On your web-site there is a section on the recall on the same year make and model as my car. It notes that 342,962 Mercury Cougar have been affected by this I don't understand how they can refuse to provide my with the recall also.

- Dansville, NY, USA

problem #8

Jan 012002

Cougar

  • Automatic transmission
  • miles
I have had numerous problems with my '99 Cougar such as, failure of my pat system and computer system. I have had problems with my brakes which they can't seem to figure out the problem. I have had my starter replaced twice. I have had defects in several sensors, which is not under warranty that I had to pay a good amount of money for them to repair. My fan has even blown out. There is a burning smell whenever I turn on my heater that none of the dealers can't seem to smell. I also had to purchase a new radiator. When my computer went out my car was still under warranty but they made me pay for the repairs, parts, and labor out of my pocket. This is not all. The list goes on and on. I have complained to the dealership, Ford Motor Co. And even had someone from Ford to investigate all of the problems I've had with my vehicle. They have been rude to me on several occasions, especially when I had questions about the repairs of my vehicle. Something needs to be done about this. I would not recommend the purchase of a Mercury Cougar to anyone.

- Shreveport, LA, USA

problem #7

Dec 032001

Cougar

  • miles
5 months after purchasing this Cougar, there was a huge power steering leak. Called around for someone to fix it, but dealer was the only choice. We were told it could be a bad pump and that would cost $450 to fix. They called back and said the whole gear was bad and had to be replaced and would cost us $700. We had no choice but complained to the dealer that rack and pinion gear should not go bad on a 2 year old car. We also contacted Ford customer relations, who did nothing to help us. We want our money back. Dealer also failed to notify us of 5 outstanding recalls on this car. Then, 2 days after picking it up from steering being fixed electrical system shorted out and stranded our 19 year daughter at 2 in the morning. This is directly related to one of the recalled items. The dealer should have fixed this during the 3 days when they had the car.

- Westland, MI, USA

problem #6

Apr 302001

(reported on)

Cougar

  • miles
Vehicle is experiencing many electrical problems, a mechanic stated in order to fix all the problems, the electrical harness and fire wall harness needed replaced, 9 radios have been replaced, vehicle locks on its own, speakers blurt in and out, gauges give false readings, sunroof would not open, air bag light, coolant light, and other function lights would illuminate and then go off, speedometer reads slower than what the vehicle feels, and the sensor that tells the vehicle the brakes were being applied was not working not allowing the vehicle to be put into gear.

- Capital Heights, MD, USA

problem #5

Jan 012001

Cougar

  • miles
Vehicle has experienced some electrical problems, consumer states the power windows and radio failed at the same time, a sizzling noise could be heard from the speakers, speakers and windows have failed 3 times, January 2001, dealer inspected vehicle and found a bad alternator.

- Avon Lake, OH, USA

problem #4

Feb 012001

(reported on)

Cougar

  • miles
Electrical system problems, radiator light on, the air bag light blinking, engine misfire light blinking, alarm system going off and not being able to stop it, just having to let time end the system, the problem with the system is intermittent and the dealership in not able to correct problem.

- Rochester, MI, USA

problem #3

Jan 092000

(reported on)

Cougar

  • Manual transmission
  • miles
Vehicle was brought in for electrical problems several times.

- Frankfort, IL, USA

problem #2

Jan 092000

(reported on)

Cougar

  • Manual transmission
  • miles
Vehicle was brought in for electrical problems several times.

- Frankfort, IL, USA

problem #1

Aug 241999

Cougar

  • miles
Car's warning light stayed on constantly, took in first time was told electricle wiring, had taken in 4 more times then break lights failed they explained it was mechanicle malfunction, passenger seat cable broke been waiting since 8/26/99 for replacement, cruise control stopped working, warning for coolant keep eluminating

- San Jose, CA, USA