10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 84,028 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2003 Mercury Grand Marquis. While driving at an unknown speed, the headlights dimmed without warning. The dealer placed a monitor on the vehicle to locate the failure and replace the module. The vehicle has been repaired and the headlights are working normally. The current mileage was 100,500 and failure mileage was 100,100.
- Three Rivers, MA, USA
The contact owns a 2003 Mercury Grand Marquis. The contact stated that the headlights constantly turn on and off. He will take the vehicle to the dealer for diagnostic testing. The current and failure mileages were 45,000.
- Virginia Beach, VA, USA
I have a 2003 Mercury Grand Marquis. The automatic headlamps operate erratically. At night, I will be driving and the headlamps will switch off for no apparent reason. Often times, if I am able, I pull over on the side of the road and either have to just wait or fiddle with the headlight switch until they come back on. Many times they will switch off 3 or 4 times. This creates a dangerous situation for me. I am 87 years old and my daughter who also drives the car is 66 years old. This is a serious problem. Unfortunately, in order to repair this, it has been estimated at anywhere from $400 to $800 to repair this malfunction. I hope the NHTSA will see fit to order a recall by Ford to repair this defect.
- Houston, TX, USA
The contact owns a 2003 Mercury Grand Marquis. The contact stated that the headlights would not operate while driving at night. The vehicle was taken to both an independent mechanic and the dealer. Both stated that the failures were due to the electronic control module. The contact was concerned that he could not operate the vehicle at night. NHTSA investigation number PE-066 was opened for the failure; however, no verdict has yet been reached. The failure mileage was 95,100 and current mileage was 95,600.
- White House, OH, USA
- Leander, TX, USA