10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
16,811 miles

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« Read the previous 20 complaints

problem #70

Jul 012016

Milan

  • 85,456 miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact stated that the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The olathe Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. In addition, the contact also took the vehicle to get the air bag warning indicator inspected at lindan auto where the technician stated the air bag warning light being on was attributed to the takata recall. The manufacturer was not made aware of the failure. The failure mileage was 85,456. VIN tool confirms parts not available.

- Olaka, KS, USA

problem #69

Jul 012016

Milan 6-cyl

  • miles
The contact owns a 2007 Mercury Milan. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The manufacturer stated that the parts were not available. The Ford dealer located in cincinnati, oh was contacted and stated that the parts were not received from the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/18/17 updated 07/25/2017

- Cincinnati, OH, USA

problem #68

Mar 012017

Milan

  • 95,000 miles
"takata recall". Ford Motor Company alerted me in March of the recall, dangers, and reason to wait...waiting for parts to arrive. Given that inflation of the airbags could kill one, I think it is important parts arrive soon, like now" how long should this take"

- Leominster, MA, USA

problem #67

May 262017

Milan

  • miles
Takata recall notice of recall on our 2007 Milan was received July 2016 and despite repeated attempts at local dealers to mitigate this issue, I am told the parts remain unavailable and to check back in 3 months. This has been going on for nearly a year. Based on the description of the recall we are driving an unsafe vehicle as the passenger side airbag could deploy in the event of an accident, rupture and injure the person in the passenger seat. Until such time as our vehicle has received replacement airbag(s) in satisfaction of the recall notice, I am requesting we be given a loaner vehicle to drive while we await repairs of the airbag.

- Carmel, IN, USA

problem #66

Jun 012016

Milan

  • miles
"takata recall" got recall notice last year and have heard nothing. Is it save to drive the vehicle" if not, what am I suppose to do without a car? will Ford give me a loaner vehicle" letter from Ford indicated it is unsafe to use vehicle.

- Edgewater, FL, USA

problem #65

Jun 012016

Milan 4-cyl

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the local dealer (redman Ford) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/08/17

- Lafollette, TN, USA

problem #64

Jan 012016

Milan 4-cyl

  • Automatic transmission
  • 115,000 miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification around January of 2016. The manufacturer stated that the part was not available for repair. The contact stated that the air bag warning indicator was illuminated and he was concerned that the air bags might deploy. The manufacturer stated that the part was not available for repair. The approximate failure mileage was 115,000. VIN tool confirms parts not available. Updated 06/21/17 updated 10/19/2017

- Medina, OH, USA

problem #63

Jun 012016

Milan

  • miles
Takata recall. It has been 11 months since I received my airbag recall notice, and still have not received my follow-up telling me to bring it in to be fixed. This is an absurdly long time for such a significant safety item.

- Mount. Pleasant, SC, USA

problem #62

Aug 152016

Milan 6-cyl

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the parts were not available a dealer was also contacted and stated that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/21/17

- Dayton, OH, USA

problem #61

Jul 012016

Milan

  • miles
The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Winsor, NJ, USA

problem #60

Jul 012016

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pottstown, PA, USA

problem #59

Jun 062016

Milan

  • miles
Takata recall was issued 6/16 dealer still has no parts to make the repair

- Beverly Hills, FL, USA

problem #58

Apr 052017

Milan 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/17/17 updated 07/12/2017

- Torrington, NN, USA

problem #57

Mar 102017

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received a manufacturer recall notice concerning the air bags. The dealer and the manufacturer indicated that the first notice was the interim letter for the recall and that the contact would need to wait for a second notice to determine when the parts would become available. The contact was uncertain as to when the manufacturer would send the second letter. The NHTSA campaign number was unknown. The contact had not experienced a failure.

- Bridgewater, MA, USA

problem #56

Jul 012016

Milan

  • miles
I was notified of my airbag to be replaced July 2006, and I am still waiting.

- Philadelphia, PA, USA

problem #55

Jul 012016

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Port Clinton, OH, USA

problem #54

Jul 182015

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags) for the frontal passenger inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Fransico, CA, USA

problem #53

Jul 112016

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact stated the air bag warning indicator illuminated and remained on. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The VIN was not available.

- Scranton, PA, USA

problem #52

Jul 012016

Milan

  • miles
The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boynton Beach, FL, USA

problem #51

Feb 072017

Milan

  • miles
I have been to the Ford dealer in ocala fl yesterday @ they would not talk to me @ this matter needs fixed what gives the Ford Motor Company ways to push me away as they don't care I'm upset about the recall matter with my vehicle I just want to know I'm driving a safe car today so now I want U all to give me some answers to all of this@now

- Citra, FL, USA

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