3.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,681 miles
About These NHTSA Complaints:
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The contact owns a 2011 Mercury Milan. The contact was driving 10 mph when the vehicle accelerated abnormally as he depressed the brakes and shifted into neutral. The vehicle was taken to the dealer who ran a diagnostic test but could not duplicate the failure. The dealer kept the vehicle for two weeks with a flight recorder hooked to the engine, but they could not duplicate the failure. The manufacturer was notified who stated he has to take the vehicle to the dealer for them to inspect the failure. They offered no other assistance. The failure mileage was 7,000 and the current mileage was 16,500. Updated 08/03/12 the consumer stated the sudden acceleration occurred on four separate occasions. Updated 08/07/12
- Willow Street, PA, USA
- Owensville, MO, USA