10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 85,853 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Front spring broken.
- Springville, IN, USA
Regular driving. Both of the rear suspension coils snapped and the front coils appear to be on their way as well.
- Hartford, CT, USA
2002 Mercury Sable. 40K miles. Front driver's side coil spring failed (broke) while backing car from driveway. Spring failure caused rupture of front driver's side tire. Spring caused the front wheel to lock up, disabling the vehicle. It was towed to dealership where the damaged tire and all 4 coil springs were replaced as a preventative measure. There did not appear to be any corrosion on the broken coil spring. The paint was intact, there was no evidence of pitting or bubbling, and the steel looked like a clean break.
- Romney, IN, USA
On 5-8-08 after pulling out of my driveway, the passenger side front coil spring broke piercing my front tire and causing me to lose control of my vehicle. This occurred on a busy state highway, luckily there was no traffic in the oncoming lane. I understand that this problem was recalled for the same car up to 2001, but does not cover 2002 vehicles.
- Medina, NY, USA
Mercury Sable 2002 with 35,000 miles. While in the parking lot I opened the vehicle, and stepped in. All of a sudden I heard a loud metallic noise, stepped out and inspected the vehicle, nothing was noticed. I started the vehicle and tried to move it in reverse, immediately the front conductor side tire blew up. Further inspection revealed a broken suspension coil in the front conductor side.
- Erie, PA, USA
Left front &left rear coil spring broke. Dealer replaced, gave me a hard time about replacing the tire that was destroyed. I think the other 2 springs should be replaced, and shields put on all 4 wheels in case it happens again.
- Eastlake, OH, USA
- Fairmount, IN, USA