10.0
really awful- Crashes / Fires:
- 2 / 5
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 74,945 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Back in Feb 2008 the steering on my 2002 MINICooper just went out with no warning. I was left without power steering in the middle of the 101 freeway, which is very dangerous! I fixed the problem, which was very expensive as it was the entire steering system that failed and filed a complaint with MINII never heard back but continued to drive the car. Recently, September 2008 the transmission in that same car needs to be replaced. I have had nothing but major problems with this car and feel it may be a lemon. MINIis unwilling to help me as my car is no longer under warranty. I feel as though these problems could result in serious injury as there is no prior warning and I am concerned for all present and future MINICooper drivers.
- Beverly Hills, CA, USA
Clutch and cables fail at 100 000km. Rattling noise at start up. Very loud humming noise coming from the steering. Transmission gone at 103 000km.
- Laval, 00, USA
My MINICooper S 2002. My power steering locked up making it almost impossible to steer. Very dangerous and the fan kept running when off which drained the battery. It is not drivable now.
- Glencoe, IL, USA
I recently had a 60K service on my 2002 MINICooper. A couple days later I drove from monterey, ca to los angeles, ca and my car was running fine. All of a sudden out of the blue, my power steering went out. I was driving on the 101 freeway and could not turn my car. I was able to get it to a repair shop where they told me my power steering pump had broke. $1,000 later the part of replaced. Luckily I was safe, as was the passenger in my car. But what if I had been on a very cury, busy highway? I could have driven off a cliff! this is not a part that should simply wear out or break, we are talking people's lives! I love my MINIand am a proud MINIowner and driver but after this I don't think I will ever buy another MINIor BMW.
- Los Angeles, CA, USA
(1) events leading up to failure - normal wear and tear, car driven 40K+ miles (2) failure & consequence - both bearings in the steering column began to fail. Details not exactly available since I didn't have the opportunity to inspect them, but bearings would grind when turning the steering wheel. Dealer told me that these would not impact driving safety, if not, what is their purpose? (3) corrective action - dealer replaced both bearings since car is still under warranty (50K miles). I inquired with dealer if MINIhas either improved the design of the replacement bearings or if the original bearings had been improperly installed. Dealer stated that neither was the case and that it isn't/wouldn't be unusual for steering bearings to fail after 40K miles, which by today's standards is completely false!.
- Bel Air, MD, USA
- East Haven, CT, USA