10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
55,687 miles

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« Read the previous 20 complaints

problem #166

Jul 062015

Cooper 4-cyl

  • miles
The contact owns a 2006 MINICooper. The contact received a recall notification for NHTSA campaign number: 15V205000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 11/09/15

- St. Louis, MO, USA

problem #165

Apr 202015

Cooper

  • miles
The contact owns a 2006 MINICooper. The contact received a recall notification for NHTSA campaign number: 15V205000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Omaha, NE, USA

problem #164

Jun 302011

Cooper

  • 50,000 miles
I complained with MINIcooper back in 2011 when my warranty expired and dealership said that replacement will be done out of pocket. I have been driving my car at risk; more often that not, I do not drive my car with a passenger in the front seat. Fast forward to 2015 with recall but unable to execute the recall due to lack of parts. NHTSA should investigate what the cause of delay and since the original part works albeit bad durability, force MINIcooper/BMW to perform stop gap repairs with older parts, bypass sensor or change software code to disregard bad sensor input. The burden is too great for me to use my car with no passenger or passenger at risk. Stop gap repairs, including changing the software code and eliminate sensor input to disable the airbag can be a temporary repair. How hard is it for bmwq to short or "fake" the sensor signal, so the system would not disable the airbag; hence it would deploy when there's a passenger onboard. Put a sticker on the dashboard that says airbags are temporary active and child seats not allowed. My safety instinct tells me it is preferred to have the airbag active and deploy when needed. The number of potential child seat is most likely a very low number that most owners would prefer to have an active airbag. It is unacceptable that this is taking so long, and putting the owners at risk when there are stop gap measures available. Bypassing the sensor and having the airbags active seems to be the most logical one except NHTSA may be the problem for coming up with auto-sensors to prevent child seat activation. NHTSA should make a choice and decide what is more important, safety of the passengers, or having to give BMW instruction and waivers to allow stop gap and not put me and my passengers at risk.

- Clinton Twp, MI, USA

problem #163

May 182015

Cooper

  • miles
The contact owns a 2006 MINICooper. The contact received notification of NHTSA campaign number: 15V205000 (air bags) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.

- San Antonio, TX, USA

problem #162

Apr 062015

Cooper

  • miles
The contact owns a 2006 MINICooper. The contact received notification of NHTSA campaign number: 15V205000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Jefferson City, MO, USA

problem #161

May 012015

Cooper

  • miles
The contact owns a 2006 MINICooper. The contact received a notification of NHTSA campaign number: 15V205000 (air bags) however, the remedy and recall part were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- San Jose, CA, USA

problem #160

Apr 152015

Cooper

  • miles
The contact owns a 2006 MINICooper. The contact received notification of NHTSA campaign number: 15V205000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.

- Albuquerque, NM, USA

problem #159

Apr 202015

Cooper 4-cyl

  • miles
The contact owns a 2006 MINICooper S. the contact stated that the air bag warning light flashed repeatedly months after receiving notification of NHTSA campaign number: 15V205000 (air bags); however, the dealer stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact stated that the air bag light continued to flash for months. The failure mileage was unknown. Updated 11/06/15 the consumer stated the vehicle was scheduled to be repaired. Updated 2/2/2016

- Raleigh, NC, USA

problem #158

Aug 282015

Cooper

  • miles
The contact owns a 2006 MINICooper. The contact received notification of NHTSA campaign number: 15V205000 (air bags) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- San Climente, CA, USA

problem #157

Oct 012014

Cooper 4-cyl

  • Manual transmission
  • 100,000 miles
The contact owns a 2006 MINICooper. The contact stated that the passenger side seat belt warning light and the air bag disabled light illuminated. The vehicle was not diagnosed or repaired. In April 2015, the recall notice for NHTSA campaign number: 15V205000 (air bags) was received. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 100,000. MA 10/5 updated 10/06/15

- Moore, SC, USA

problem #156

Jun 012015

Cooper 4-cyl

  • miles
The contact owns a 2006 MINICooper. The contact received notification of NHTSA campaign number: 15V205000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 10/19/15

- Sapphire, NC, USA

problem #155

Jan 142015

Cooper

  • 45,000 miles
The contact owns a 2006 MINICooper S. the contact stated that the air bag warning light illuminated continuously. The contact received notification of NHTSA campaign number: 15V205000 (air bags); however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.

- Nashville, TN, USA

problem #154

Apr 012015

Cooper

  • 80,000 miles
The contact owns a 2006 MINICooper. The contact stated that while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to the dealer who diagnosed that the front passenger seat occupant detection mat sensor failed. The vehicle was not repaired. In June of 2015, NHTSA campaign number: 15V205000 (air bags) was received. After contacting both the dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle were not available. The failure mileage was 80,000.

- Brookfield, IL, USA

problem #153

Mar 232015

Cooper

  • 100,000 miles
The contact owns a 2006 MINICooper. When the vehicle was powered on, the air bag warning indicator was consistently illuminated. The failure recurred each time the vehicle was started. The vehicle was taken to the dealer and was not diagnosed. The contact received notification of NHTSA campaign number: 15V205000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

- Phenix City, AL, USA

problem #152

Aug 012014

Cooper

  • miles
Air bag sensor in the detection mat of the passenger's front seat does not recognize passenger. The air bag light for the passenger in the front panel is intermittent, putting at risk of not deploying the air bag during an accident. The light will come up even when I have a purse on the seat or with a full grown adult (over 150 pounds). I recently called 2 local MINIdealers in southern California (July 2015) regarding this and both stated the same: That they have not received the spare part required for this recall and cannnot perform until MINIprovides them with an authorization letter. Called immediately the MINIcustomer service line for recalls (1-866-825-1525) to find out when this will be solved since this has been on ongoing issue since mid 2014. MINIs customer service representative stated that we needed to wait until a new re-design of this sensor in the detection mat is available from them in order to provide this spare part to the dealers. In the meantime, we are putting at risk any passenger who will ride in our cars for an issue that has been known by MINIfor over a year!

- Glendale, CA, USA

problem #151

Jun 012015

Cooper 4-cyl

  • 3,500 miles
The contact owns a 2006 MINICooper. The contac stated that the air bag warning light illuminated. The contact received notification of NHTSA campaign number: 15V205000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 3,500. Updated 10/27/15.

- Courtland, OH, USA

problem #150

Jun 042015

Cooper

  • miles
The contact owns a 2006 MINICooper S. the contact received notification of NHTSA campaign number: 15V205000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- New Orleans , LA, USA

problem #149

Jun 242015

Cooper

  • miles
The contact owns a 2006 MINICooper. The contact received a recall notice for NHTSA campaign number: 15V205000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.

- Bryan, TX, USA

problem #148

Feb 032014

Cooper

  • 70,000 miles
The contact owns a 2006 MINICooper. The contact stated that while operating the vehicle, the passenger side air bag sensor light illuminated. The cause of the failure was not diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 15V205000 (air bags) in June of 2015. The vehicle was taken to the dealer, where the contact was informed that the parts needed to remedy the failure would not be available until August of 2015. The failure mileage was 70,000.

- Vienna , VA, USA

problem #147

May 012015

Cooper

  • 120,000 miles
The air bag light came on and stays on constantly now regardless of whether there is a passenger in the car or not. Because it is the air bag light located on the center panel where all the lights and gauges are located rather than the one up by the rear view mirror that refers to the passenger seat only, I assume that at this time the air bag system is not operational. Is there a recall for the air bag system on this car? if so, I have not been notified.

- Powder Springs, GA, USA

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