10.0

really awful
Crashes / Fires:
0 / 11
Injuries / Deaths:
0 / 0
Average Mileage:
64,719 miles

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« Read the previous 20 complaints

problem #4

Jun 092009

Cooper 4-cyl

  • 44,399 miles
Eight months after MINIof concord replaced my high pressure fuel pump for the gasoline leak and strong gas smell within the cabin, again the gas smell started up in the cabin (for all trips). I took it back to MINIof concord (this is 22 months after buying car), and they again found a leak in the high pressure fuel pump and line, and replaced the parts - again. This was the fourth replacement of the high pressure fuel pump on my car! they also replaced the timing chain tensioner because of the loud noise it was making on startup. And the inlet camshaft position sensor.

- Santa Rosa, CA, USA

problem #3

Oct 142008

Cooper 4-cyl

  • 29,758 miles
One month after MINIof concord replaced my high pressure fuel pump for the gasoline leak and strong gas smell within the cabin, again the gas smell started up in the cabin (for all trips). I took it back to MINIof concord (this is 14 months after buying car), and they again found a leak in the high pressure fuel pump and line, and replaced the parts - again. This was the third of four replacements of the high pressure fuel pump on my car.

- Santa Rosa, CA, USA

problem #2

May 232012

Cooper 4-cyl

  • 70,000 miles
I just bought a MINICooper S with 70,000 miles on it and the engine light came on. I now see where error code P0012 is affected by service bulletin sim-11-02-07 and puma measure 10686850-13. The fact that the engine process affecting the oil condition is the start of this occurrence and yielding some issues with the vanos unit and the timing chain, I am at a loss. Now this is my problem, and it is all the fault of MINII am wondering what to do??

- Mattituck, NY, USA

problem #1

Jun 232010

Cooper 4-cyl

  • 30,767 miles
MINIissued a service bulletin on failed timing chain tensioners in 2009. Service bulletins sim-11-02-07 and puma measure number 10686850-13. The bulletin states that when a customer comes in with a tensioner problem that all cars affected will receive a new timing chain, chain guides, cam sprockets and vanos unit. On 6/23/10 my vehicle required this repair. Because I wasn't aware of the service bulletins the MINIdealership only replaced my vehicles tensioner without replacing the other parts...the tensioner is an easy replace and the actual timing chain is a 9.9 hour job so I'm assuming they took the easy route with less accumulating labor. Now we're 23 months into that repair and the timing chain tensioner has gone bad...again. This time the tensioner going out also caused the timing chain to fail along with the chain guides. MINIwill replace the tensioner again, which is a 26 dollar part, because it is within the 24 month warranty...but because the MINIdealer that last replaced the tensioner did not follow the bulletins issued and replace the other pieces involved in the bulletin, they say I'm responsible. MINInow wants to charge me 1967 dollars for the repair of the timing chain and chain guides because it says the other parts are not covered. The car has 50,062 miles (warranty is to 50K). There are well over 200 entries that I found on the internet with this problem and a petition with over 650 signatures. When is something going to be done?

- Chicago , IL, USA