10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
29,112 miles

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« Read the previous 20 complaints

problem #13

Feb 152018

Outlander Sport

  • 42,000 miles
Ongoing problems with this vehicle. Bought new 9/2015. Treated appallingly at pos. Unreliable instrument panel kept showing a P0017 code at 15K, would not clear. Took to dealer for $450 29K service, check engine light stayed on after this for long period of time then off. Car "passed" all checks at different dealer but they said "timing chain" looked loose in 4/2017 they said we could replace the chain, cam and crank shaft and sensors at our expense for 4K on a new car. They blamed us for "improper maintenance" due to dirty oil. They cancelled warranty on entire vehicle. Cose would go off, then on periodically, 0017 again. Car drove fine until recently, car then stalled while in motion through intersection in rush hour, seized up 42K miles. Dealer refused tow as dealership more than 21 miles dishonored roadside service. Our aaa took to mechanic near home who does Japanese cars, timing chain broke dx $150. Dealer refused to honor warranty. Charged to rediagnose, had to tow back to dealer $150 diagnosis again, timing chain broke, entire engine needs replacing. Car died in intersection, was almost killed. Denied warranty coverage. 7 recalls on this vehicle so far, one is stalling like we said!!!! dangerous car, do not buy! please recall engine is bad, dealer asking 10K to replace! seattle Mitsubishi pierre. Car burned oil quick it seems, even synthetic. This is a pattern, must recall entire engine on these vehicles, people will die.

- Sammamish, WA, USA

problem #12

Mar 162018

Outlander Sport

  • 34,173 miles
My 2015 Mitsubishi Outlander sport developed transmission problem and warning light came on including engine service light. It only has 34173 miles on it. I researched that it had a recall for a defective transmission hose assembly but Mitsubishi no longer lists the recall. I would like to see that my vehicle gets repaired as the manufacturing date of the vehicle falls in the time when this issue was not detected during assembly.

- Prior Lake, MN, USA

problem #11

Nov 172017

Outlander Sport

  • 9,020 miles
I received a letter explaining there is a deficiency which can shut down my motor while in use, and to visit a dealer to have it fixed. Spoke with reps by phone and was told it must be done at a dealer - no exceptions. I am medically restricted in my activities, I advised them. No exceptions. Closest dealer to my home (edwards, ms) is in alexandria, Louisiana, I'm sorry to say I learned, and I requested they provide a closer repair place, like clinton or vicksburg, ms, but they declined. I asked them how long it would take and they didn't know for sure. Overnight accommodations" at my expense. What if it broke down on the way and I was able to avoid being obliterated?? why, they would dispatch a tow. What about me? I would be on my own to get to the dealer to pick up the car. Maybe your Agency has no answer for me, but this seems outrageous treatment of an unsuspecting customer. Why could they not arrange for another auto dealership closer to me to do the work" and I notice there have been 5 recalls on the car. Nobody informed me. Shoddy.

- Edwards,, MS, USA

problem #10

Feb 012017

Outlander Sport

  • 28,000 miles
1. in February 2017, the vehicle started to display a persistent yet intermittent P0017 code. 2. despite two separate repair attempts on March 9, 2017 and March 15, 2017, younker Mitsubishi was unable to eliminate the P0017 code. 3. from April 18, 2017 to April 27, 2017, a period of nine (9) days, the vehicle was inspected by pierre Mitsubishi in an attempt to eliminate the P0017 code. 4. both pierre Mitsubishi's service department and Mitsubishi's own tech line recommended warranty repair to correct the problem. 5. on Friday, April 21, 2017, pierre Mitsubishi's service manager dennis paulson promised by telephone that Mitsubishi had agreed to pay for the warranty repair, and accordingly parts were special ordered by the dealer for such repair. 6. despite the inspection results and oral promises, Mr. Paulson indicated on Wednesday, April 26, 2017 that Mitsubishi was no longer willing to cover the warranty repair. 7. based on Mitsubishi's refusal to perform warranty service, a prima facie case of breach of warranty under the federal magnuson-moss warranty act has been established. 8. based on Mitsubishi's documented history of covering up serious vehicle safety issues, there is an imminent danger that the vehicle could fail and expose the user to property damage, injury or worse.

- Sammamish, WA, USA

problem #9

Sep 122017

Outlander Sport

  • 35,000 miles
The contact owns a 2015 Mitsubishi Outlander sport. The contact stated that the engine failed. The contact noticed smoke coming from the engine and the vehicle stalled without warning. The failure was experienced numerous times. The vehicle was taken to jeff D'ambrosio Mitsubishi (1223 lancaster avenue downingtown, pa 19335) where it was diagnosed that the engine needed to be replaced. The engine was consuming oil prematurely, which caused the engine to stall. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 35,000.

- Coatsville, PA, USA

problem #8

Jun 252016

Outlander Sport

  • 2,000 miles
My car hesitates to accelerate after slowing down or when I try to accelerate after stopping. Mycar will jump for one second or so, then totally fails to accelerate. The engine will stay queit for couple second even if I step on the gas as hard as I can. Then after several seconds, my RPM wil jump to around 5000rpm without any sign. There were several close calls for me in the past few month. When I just entered a roundabout, the issue occured and my car won't accelerate. I almost got rearened by other cars that were already in the roundabout. I got the recall notice months ago, and I went to the dealership to fix the problem. I was told there is a problem in the programming, and I should be all set after they updated my car's system. However, I have been experiencing the issue in past couple months. The problems happened when I tried to accelerate at low speed (20mph), after stopping at a stop sign, or driving into a roundabout. The issue is dangerous and can cause severe damage to the people on the car and other cars that are on the road at the same time. I am having immense presure whenever I stopped at a stop sign or when I try to turn into a road or roundabout. I strongly encourage NHTSA to take actions and ask the manufacturer to completely fix the problem!

- West Chesterfield, NH, USA

problem #7

Jun 092016

Outlander Sport

  • miles
While driving during acceleration after stopping or slowing down the vechile loses power and hesitates like it wants to stall or takes few minutes for RPM to kick in so we can get little speed and move car.. this happens intemittent and is nw back at the shop for the 3rd time but all they keep telling me is there is no code so they cant find anything. Very concern this is going to cause an accident as never know when it will happen. Told them to keep it and drive till happens again I dont want it back to corrected and should not have this problem for a 2015 with only 14000 miles!

- Ogdensburg, NY, USA

problem #6

Apr 292016

Outlander Sport

  • 17,000 miles
While driving during acceleration after I have stopped or slowed down the vehicle loses power and jerks and jumps before I can accelerate again. This issue is intermittent and I have taken it to the dealer but it didn't happen while they were test driving it and told me everything was fine. This mainly happens while trying to go through intersections and I am very concerned that it will cause a accident. I just bought this vehicle a week ago with only 17,000 miles on it.

- Racine, WI, USA

problem #5

Mar 122016

Outlander Sport

  • 19,000 miles
I have noticed in the last 3 months vehicle hesitation, I will be stopped at a light and my car will jump forward. I've also been on the highway and have had it rev up and jump forward. I've taken it to the dealership probably about 6 times now and they always tell me there is nothing wrong and I must be imagining it. Seriously with all the other people experiencing the same thing I'm not imagining it. This is a 2015 shouldn't be having this issue.

- Indianapolis, IN, USA

problem #4

Feb 102016

Outlander Sport

  • 3,000 miles
Vehicle would not respond after stopping it would start to go then hesitate and stop. We could have been hit by oncoming traffic it did go after continually pressing depressing accelerator. Vehicle has done this 4 times you never know when it might happen. It has only happened after stopping then attempting to go again engine is running fine prior to and after it goes again. Vehicle has only 3000 miles on it.

- Springfield, MO, USA

problem #3

Aug 162015

Outlander Sport

  • 68 miles
I bought a brand new 2015 Outlander sport SE on this past Friday, August 14, 2015. On the following Sunday I noticed it was jerking but at that time I didn't pinpoint when it was happening. The vehicle had less then 100 miles on it. Today, August 19, 2015 I figured out it is happening any time I am traveling at 15-20 mph. I alerted my salesmen and told him I thought something was wrong. He told me he was told that it happens at slow speeds because the cvt can't decide which gear to be in. He said if I speed up it will stop. Well, the road outside of my neighborhood is a school zone. I can't just speed up! so, if he is right, every morning I can look forward to jerking a studdering my way down the street. It's awful! it's like you're driving a 5 speed and forget to hit the clutch and change gears. That jerking and studdering. How on earth can these cars be allowed on the road like this? I am confident this little by product of the cvt will soon be causing accidents.

- Palm Bay, FL, USA

problem #2

Jul 232015

Outlander Sport

  • 982 miles
I just bought my first brand new car June 6, 2015. I have only made 1 car payment and on 7/23/15 I go to get in my car and it will not start had several messages on the dash so looked in the manual and it said call dealership and I did. After calling them 5 times in a row the owner answered and I explained what the car was reading and that it wouldn't start so he said him and a mechanic would be there in a minute. I only work 5 mins.away. They arrived and said they had never seen that displayed before. Mechanic took a look at it and played with the wiring for about 20 mins and it started they said if it does it again bring it in and they would take care of it. But the next morning I drove to the dealership and told them to check it out and go ahead and do my 1000 miles service check since I was at 982 miles. No problem we will have it ready later today, never heard from them so the following Monday my husband called and they told him it was the transmission and they were trying to get me a new one put in but waiting on approval, they got the approval and put in a brand new transmission so they said. Aug. 5, 2015 still hadn't heard anything so my husband called again and it was ready so he went and picked up my car. It had 1100 miles on it and 1/2 tank of gas so they had put 117 miles on my car. 8/6/15 it started driving kind of rough, not wanting to exhilarate and making a squealing noise from time to time. So on 8/11/15 I had to take my car back up to the dealership for them to check it out. They were going to keep it over night and call us in the morning. They had no loaner cars to give us this time so we had to go to enterprise and pay $50 deposit and make sure the car is full when we return it.

- Fort Walton Beach , FL, USA

problem #1

Apr 042015

Outlander Sport

  • 650 miles
Two times I have experienced engine hesitation in the 2015 Outlander sport. First time was starting from a stop light, the motor would not move the car then it jerked into gear, the second time it happened I was making a slow turn to the right when the motor did the same thing. I have read others on this site with the same issues. I plan on taking it in to get it checked but I am now concerned since others are having this same issue. It rides great on all other occasions so I am not sure why it did it..I thought maybe bad gas but it is not.

- Mesa, AZ, USA