10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 70,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was parked in the driveway at a relatives, had to move my vehicle from the driveway to the streets. When I came back out to start my vehicle to go home six hours later, it would not start. I contacted triple a, they wasn't successful getting my vehicle started, so I had the vehicle towed to pep boys which was unsuccessful, then I had the vehicle towed to the dealership.
- Avondale, AZ, USA
Drove to work on 6-4-2016. Went out to move my car and it wouldn't start. Lights were working, alarm was working but car would not start. I noticed a tiny key emblem on the dash that I had never seen before, come to find out it is the steering lock which there was a recall on. Called Nissan dealership to fix it and was told the recall expired in July 2015 and it would cost me approximately $900 to fix. I cannot afford 900 dollars for something that they should be fixing for free as it is a Nissan induced issue and nothing personal. I have been without a car for almost a week, having to beg rides from people just so I can support my family with the (2) jobs that im working.
- Rochester, NY, USA
My 2009 Nissan ultima was parked in my work parking lot and would not start keyless entry pad mount function and had the lock steering gave me problems and it would not start I felt endangered because everyone at work left and I was all alone waiting for a tow truck.
- Westport, MA, USA
Not too long ago my car would not start in several ocassions I had my children with me ages 4 & 7 in the heat stranded because my car would not recognize my key... I have contacted Nissan consumers affairs at one point their was a recall but has expire in 2015..now its June 2016 and my car just started doing this I made 1yr with my pre owned car still makin payments not once was I notified about this recall..I just felt scared and this vehicle is not safe for me and my children.it could leave us stranded any time and its June I cannot risk it in this heat.... this is a safety issue... Nissan did state to me that their was a recall and their sorry but it has expired and im responsible for the part... this is a manufacture issue they knew their vechicles had a safety issue when they made them I believe they are responsible for this costly matter... I am a single mom of 2 still making payments on a car that wont unlock and read my key I need help please someone..... this part is $680+ labor=$1150!!!! I believe Nissan is responsible for this issue...
- Vineland, NJ, USA
Passenger occupant sensor has failed. The amber passenger occupant dashboard light always remains on. This means that even with the seat occupied by an appropriate sized adult, the light says the occupant is not being 'sensed'. also, the control panel above the steering wheel has a red flashing airbag light. The Nissan dealership says the error code indicates a failure in the passenger seat occupant airbag sensor. My cost is at least $2400 to replace the passenger seat. I am unable to pay that kind of money. I am hoping for a Nissan recall or technical bulletin on that make, model and year. I see many other years of this make and model had the issue and the manufacturer fixed them at no cost. That is what I am hoping for. This car has never had an accident. This just happened out of the blue.
- Davenport, IA, USA
Electronic steering column lock is defective and will not allow the car to start leaving me stranded with my family without any other way or form of starting my car. Nissan will not respond or fix the issue due to expired warranty with only 80K on the car.
- La Habra, CA, USA
The contact owns a 2009 Nissan Altima. The contact stated that the vehicle failed to start as the key warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic steering column lock needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 43,918.
- Marietta, GA, USA
Steering lock malfunction and now I'm unable to start my car. Nissan knows about this and hasn't recalled and now my warranty is over and I have to pay $900 to get it fixed
- Greenwood, SC, USA
The electronic steering column lock failed after my son had parked his car at a convenience store. This left my son in a dangerous situation with no access to a functioning car in a neighborhood that I do not consider to be safe. The resolution was to call and wait for a tow truck to have the vehicle brought to the dealer where the issues was repaired. It is my understanding that this escl issue is a know problem for which Nissan initially issued a service bulletin and extended warrantee for that they have since withdrawn. I feel this issue should result N a recall for safety reasons as it can place a person in a dangerous situation without the ability to start the car.
- Plantsville, CT, USA
The contact owns a 2009 Nissan Altima. While attempting to restart the vehicle, it failed to start. The vehicle was towed to the manufacturer where it was diagnosed that the steering wheel sensor lock malfunctioned. The vehicle was not repaired. The failure mileage was 147,000. The VIN was unknown.
- Bellows Falls, VT, USA
Takata recall. My complaint is regarding the 2009 Nissan Altima steering lock failure. My lock failure occurred on 05-22-16. I returned home after a day of spending time with some friends. I parked my car and later that evening, I decided to go to the store. Once I got in the car, I couldn't start it. The brake was really hard to push and yellow key light illuminated from my dashboard. The fob would allow me to unlock and close doors. The lights worked, but the engine would not start. I was lucky enough to have this situation occur in the parking lot of my apartment complex otherwise the car could have broken down somewhere really unsafe. My vehicle had to be towed to the nearest Nissan dealership where it was fixed for $939.38
- Pickens, MS, USA
I own a 2009 Nissan Altima on May 16, 2016 I arrived home at 10:30 I parked the car in my drive way turned the car off an went inside my house. I prepared my dad's lunch and went back inside the vehicle when I attempted to start the car it would no longer start the a red car light with key was blinking and a orange key as well my windows are rolled down and won't roll up and its been raining please help I called Nissan they asked if without hurting myself could I jerk the brake and start the car they want me to pay for a diagnostic at Nissan this has happened to so many people
- Lodi, CA, USA
Steering lock failed stranding me with a non starting car 190 miles from home with a toddler with no heat or ac.... it is a common Nissan failure and Nissan will not assist
- Toano, VA, USA
Steering lock mechanism failed causing my wife to be stranded. This problem is effecting thousands of other owners of 2009 Nissan Altima. There needs to be a recall on this part.
- Knoxville, TN, USA
The contact owns a 2009 Nissan Altima. When attempting to start the vehicle, it was unable to start. The "push to start" did not start the engine and the steering failed. The failure was included in an extended warranty; however, the contact was not sure if the vehicle would still be covered. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 143,000.
- Oklahoma City, OK, USA
The car will not start. There is a yellow key light on the dash and a red car light that blinks. The battery in the key is fine and opens the car doors and locks them ok. I got into the car this morning and it will not start.
- New Hyde Park, NY, USA
April 20 got off of work went to my car and it wouldn't start. Thought it was the battery and had battery replaced. Vehicle still will not start. Looked on line and seems it is the steering lock system failure that is disabling my car. Called dealer and they said there is no recall on this part but yet every time I look something up online I see hundreds of complaints of people experiencing the same problem on the same year and model.
- Los Angeles, CA, USA
The escl wheel lock will not release to let the vehicle start
- Baltimore, MD, USA
Car will not start or turn on accessories. Steering lock mechanism failed. I was unable to do anything with the car until aaa can to tow it to the deal.
- Basom, NY, USA
- East Providence, RI, USA