10.0
really awful- Crashes / Fires:
- 3 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 68,733 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
[xxx], atlanta, Georgia my daughter's 2009 Nissan Altima did the same thing. She came over for a visit and upon leaving her car would not crank. My husband and I did all of the troubleshooting according to the manual to no avail. I called the dealership where she purchased the vehicle and he immediately knew what the problem was. He wanted to sell here another Altima, because Nissan knew this was an issue, so they stopped putting this mechanism on the 2012 models. Nissan who has a good standing and have millions of cars on the road should do right by consumers who purchased their vehicles and had this problem. I am going to send this complaint site to my local news station and try to put some fire under Nissan. This is ridiculous and other consumers need to be aware of this problem. The repair cost of our Nissan Altima was $919. I see several differences in the repair cost too. We cannot sit by and let consumers continue to be charged substantial amount of money for repair cost when Nissan know there is a problem with the steering lock mechanism. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Stockbridge, GA, USA
Our Altima has failed to recognize our intelligent keys and will not start. The doors will lock and unlock. The alarm will sound and the trunk will open but the car will not start. I'm being told this is due to a faulty steering lock mechanism that has been recalled in some Nissan models but not the Altima. The part itself is $500 and the labor will take it to almost $1000 or more. This is completely absurd. What would happen if this happened to my wife and infant daughter on the wrong side of town. What if this part had failed when we were in the mountains or off the beaten path. If a part is going to be recalled in one model, it needs to be recalled in all models. This is extremely unsafe and to know that Nissan is aware of this issue is unacceptable. We also own a murano that uses an actual key to start --- I'm considering replacing both after learning about this. I hope someone will respond to this.
- Knoxville, TN, USA
After our first real freeze of the winter (low 20's), the car was locked up for no reason. Pressing the push button ignition, inserting the fob into the key holder, nothing will start the car. The brake pedal is heavy, no lights comes up on the instrument panel and the steering wheel is totally locked out. Had to get the Altima towed into a local dealership and come to find out it's a steering wheel lock out control unit that needs to be replaced. Car just came off the 36month warranty in September'12 and I am now turning in the 39month lease and now a $1K repair. Thanks Nissan... also, had the Nissan original battery replaced twice! original battery only has an 18month prorated warranty! not sure if it all relates somehow. This steering wheel lock control should be a manufacturer's responsibility to keep it for the life of the car.
- Plano, TX, USA
Car will not start. The ikey light and the "red key" security light come on. The ikey opens the door locks, trunk. Holding the unlock key down resulted in the windows rolling down. Could not get the widows to go back up. Disconnecting the battery for 10 minutes, replacing the battery in the key fob, using either key did not work. Towed car to the dealer for diagnostics.
- Clarksville, MD, USA
The contact owns a 2009 Nissan Altima. The contact stated that while driving approximately 25 mph, the engine stalled without warning. The engine failed to restart after several attempts. The vehicle was towed to an authorized dealer, who stated that the steering column sensor was faulty. The vehicle was repaired. The manufacturer had been notified of the failure. The approximate failure mileage was 110,000. The VIN was unavailable.
- Alexandria, LA, USA
- Farmingdale, NY, USA