10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 70,364 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Common problem from all Nissan 2009 owners.... steering wheel lock has failed. This is obviously a manufacture defect and the safety point is that it can go out at anytime and leave my wife stranded in places she should not have to worry
- Biloxi, MS, USA
Electronic steering lock sensor fail unable to start car or lock or start. Fortunately had just park vehicle.. on city street
- Thornton, CO, USA
Steering wheel lock causing the car to stall completely.
- Houston, TX, USA
2009 Nissan Altima will not start they said it was the steering lock control unit that needs replaced. $1,100. Nissan knew of the issue and extended the warranty only until 2015. If there was an issue why was I never told about it. I would have had them replace it a long time ago. We should have been told and they should cover the cost!
- Naperville, IL, USA
Takata recall my steering is locking and won't let me turn on the car it was stationary. Had to have it towed. Needs to be recalled again and fixed for everyone.
- Herriman, UT, USA
Car would not start at all and it was discovered that it was a failure of the steering lock mechanism. A part that Nissan has knowingly extended the warranty on multiple times.
- Caledonia, MS, USA
I went to start MY2009 Nissan Altima car that was parked in front of my door and it did not start, the doors would lock and unlock but it would not start it was in the lock position. I had my car towed to the dealership and was told that the electrical tech found that the steering lock failed. It is vey expensive to fix. It will cost me around a $1,000.oo to have it fix. I spoke with the custome service rep with the Nissan department and I was told that the extended warranty has expired and that I needed to take my my car to the dealeship and let them dignosed the problems and call back and they may be able to help. Called back with the ddiagnostic result and my claim was denied because the warranty has expired in September of 2015 and their was nothing they can do about it. I feel a recall should be call on this part. If there was an extended warranty to have this fix they should have informed buyer of this like it was a recall.
- Savannah, GA, USA
After work tried to start the car in the parking lot after, but it wont start. We towed it to the Nissan dealer who said it was an 'electronic steering lock column ' -escl failure. Just google it there are thousands of customer complains about this problem. It cost us about $1000 to fix it. Nissan corporate refused to pay for the repair. I need to be refunded because this is strictly the fault of Nissan.
- Romeoville, IL, USA
I have a defective steering lock which won't allow the car to start. There was no warning and for my general safety and use of my car, this problem needs to be resolved by Nissan motor Inc.
- Philadelphia, PA, USA
Nissan Altima 2009 had a defective steering lock that caused me to be struck alone late at night on at cvs store. My car was not at all starting. My car had to be towed to a dealer the next day. I found this issue as manufacture defect. This is a very dangerous if someone struck in isolated place in cold. I had no idea that this was going to happen. This is expensive. I paid 1200 which should be bare by Nissan but they have ignored it. This is a defective part in the 2009 Nissan Altima and there is no way to know if it will happen again and should be covered by a recall for the life of the car. Better to sell of 2009 model
- Louisville, KY, USA
Car won't start. Steering lock is defective causing ignition problem.
- Yorktown Heights, NY, USA
Steering lock malfunction!! got stranded in the Arizona heat because escl malfunctioned!!! Nissan Altima 2009 wouldn't start, had to get it towed to auto shop to be told it's a steering lock malfunction!! Nissan knows about this but hasn't done anything about it!!!! I'm dissatisfy with Nissan
- Tucson, AZ, USA
I was parked in the driveway at a relatives, had to move my vehicle from the driveway to the streets. When I came back out to start my vehicle to go home six hours later, it would not start. I contacted triple a, they wasn't successful getting my vehicle started, so I had the vehicle towed to pep boys which was unsuccessful, then I had the vehicle towed to the dealership.
- Avondale, AZ, USA
Went to start car to run an errand while at work on lunch break to get in the car and the car would not start. I'll have to get the car towed not to include the daycare late fees that I'm going to have to pay because I am unable to pick my child up from daycare because they close, needless to say it's $1 per minute that I'm late and it is due at the time of pick up. The cost for the part is $708.66 not including the labor, stress, and anxiety that this inconvenience has caused. I am infuriated. My other 2009 Nissan Altima had to have a new transmission replaced just 2 months ago. The Nissan quality is going down the drain!
- Randallstown, MD, USA
Steering lock on a 2009 Nissan Altima broke June 13,2016. 1100 dollars to fix at dealer.
- Gonzales, LA, USA
On 6/11/16 drove to gas station went home came out to my car and it wouldn't start all the lights were on saw a yellow key light googled it didn't have to finish it automatically came up Nissan power steering went the place I'm financing my car from says that my fob key had to be reprogrammed to my car so now the tow company comes get my car brings it to the Nissan dealer and tech calls and says its the power steering and it will cost me 700$ are U serious I don't have that kind of money I just made a car payment last week and paid my car insurance along with rent and bills this is crazy I have a extended warranty and of course its not listed for cover I lost work today and now have to find ways for the rest of the week if this was recalled last year and expired last year that's not right that we still have to pay for Nissan mistake
- Hoosick Falls, NY, USA
Drove to work on 6-4-2016. Went out to move my car and it wouldn't start. Lights were working, alarm was working but car would not start. I noticed a tiny key emblem on the dash that I had never seen before, come to find out it is the steering lock which there was a recall on. Called Nissan dealership to fix it and was told the recall expired in July 2015 and it would cost me approximately $900 to fix. I cannot afford 900 dollars for something that they should be fixing for free as it is a Nissan induced issue and nothing personal. I have been without a car for almost a week, having to beg rides from people just so I can support my family with the (2) jobs that im working.
- Rochester, NY, USA
Try to start the car and nothing happens. The push button start and inserting the key into the dash do not work. Tried jumping the car and nothing. Had the car towed to a certified Goodyear repair facility. The service manager stated that the vehicle required a new steering column module. Cost of approximately $850
- Orchard Park, NY, USA
Steering lock failure...car broke down at gas station, won't start, brake won't work, car is locked up. Now I have $1,000 bill to fix a problem I should not have had in the first place.
- Auburn, AL, USA
- Berryton, KS, USA