10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 46,257 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Nissan Altima. The contact stated that upon starting the vehicle, the engine rpms increased excessively without warning. Also, the contact stated that the air bag warning light would illuminate intermittently. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 15,500.
- Daunn Loring , VA, USA
I bought my 1st 2013 Nissan on August 18, 2023 and it had approx. 3,000 miles on it at the time of purchase. After a few days, I noticed a sputtering in the car when de-accelerating and also when accelerating. After 10 days it had got so bad, I took the car back to the dealer. Luckily, it happened very badly when they drove the car. I spoke with the store manager and he agreed to give me a new car with less than 100 miles on it. Low and behold. The new car started sputtering very little (hardly noticeable) after about 2,000 miles. Trying to give the car the benefit of the doubt, I didn't take it back. Fast forward, ,,,,,,the car now has 14,000 miles and is sputtering more and more. I also noticed that the car sometimes smells as if it is running a little hot when I get out of the car. I am taking the car in this weekend and hopefully the sputtering will be recreated. If not, I will continue to take the car back when it sputters and make certain to get documentation each time I take it in. This is terrible and I don't want to be stuck with a car with issues such as this. I am 64 years of age and this was supposed to be my retirement car.....a new car without car problems, as I don't need to be trying to pay for major car repairs on a fixed income!!!
- College Park, GA, USA
I purchased my 2013 Nissan Altima 3.5sl one week earlier. As I was driving I noticed that when I began to accelerate and get to 20-40 mph the car would jerk violently as if my car was in the wrong gear. I took my car into the dealership and they did a software update on the transmission and kept my car for 4 days. They put 75 miles on my car to "ensure" they corrected the problem. I picked up my car on the 4th day and drove 2 miles from the dealership and encountered the same jerking and shuddering problem. I turned around and went back to the dealership where I was greeted by a service manager that insisted we go for a drive to see if he could experience what I was talking about. After taking the ride he explained that he did feel the jerking and shuddering but it is within normal limits. I was told to contact Nissan usa and make a complaint but the dealership really does not want to do anything further to correct the issue unless they are contacted by corporate. I do not feel safe in this car!!! I am afraid this car is going to stall on me at the worse possible time.
- Chesapeake, VA, USA
During coasting/deceleration from 35 down to 20 mph, the car will provide a sudden jerk at 25 mph while the A/C is on max. This devolved into tire skidding after a couple weeks while the dealership was test driving it for replication during the week of 8/20/12. The replacement car that I received on 8/28/12 started showing the same symptoms at 800 miles on 9/7/12. Current diagnosis of the manufacturer of the original car indicated the car required a new cvt. At the time, the eta for replacing the cvt (on the original car) was at least 3 weeks.
- Nashua, NH, USA
The contact owns a 2013 Nissan Altima. The contact stated that while driving 25 mph, the vehicle began to surge. The vehicle was taken to the dealer for diagnosis. The mechanic and service manager test drove the vehicle and felt the surge however stated that when inspecting the vehicle, the failure could not be duplicated. The failure recurred numerous times. The vehicle had not been repaired. The failure mileage was 7 and the current mileage was 500.
- Fredricksburg, VA, USA
- Kinston, NC, USA