My 2013 Nissan Altima had a malfunctioning air bag which "could or could not" deploy correctly, and at any time. I had to pay $2800 for replacement of this serious safety issue, and Nissan will not reimburse me. This air bag had simply stopped operating correctly, it had never been deployed. At the time of replacement the car had 86,000. I had no choice about replacing it unless I wanted my passenger to be at a serious safety risk.

- New Bedford, MA, USA

Driver air bag light remains on. Passenger air bag was supposedly fixed per recall years ago, but now the driver air bag seems to be faulty. Car has not been in an accident. Attempts by dealer and other mechanics to reset the light have failed, indicating there is a problem. Nissan refuses to remediate and says that it is the owner's responsibility. Dealer has said that Nissan does not know what the problem is and even if airbag is replaced for a tune of $3K they do not guarantee that the problem will be fixed! There is no option for us and this is extremely unsafe.

- Mililani, HI, USA

Air bag sensors continue to come on even after repairs and reprogramming have been completed multiple times. Sensors do not recognize occupants thus causing a safety issue should there be a collision. Complaint was filed with Nissan Consumer Affairs and Nissan refuses to remediate even though recall was issued on this same issue several years ago. Nissan states outside of normal warranty. Nissan expects remediation costs ($800 plus) to be covered by consumer. I believe the sensor and airbag system is still faulty and was not properly remediated during the initial recall.

- Georgetown, KY, USA

This vehicle has never been in an accident and the driver air bag light came on. Per dealer it was the air bag modular and the who driver seat. Needed to be replaced. I called Nissan and they wouldn-??t cover the replacement, because this part is only covered up to 50,000 miles. I-??m very concerned and disappointed this is a safety hazard and should have been covered we are talking about air bag which saves lives. While in the dealership getting my car repaired another customer came in with the same issue. Can you please investigate Nissan before the faulty air bag modular they are placing on their cars? I can see the part going out on vehicles involved in accidents, it doesn-??t make sense on non-accident vehicles.

- Austell , GA, USA

Airbag sensors are failing and Airbag warning light is

- Long Beach, NY, USA

Airbag light ON displayed in Dashboard suddenly. Dealer not able to find the diagnosis code so it was reset and then after a month it came back again.

- Hackensack, NJ, USA

Airbag sensors are failing and Airbag warning light is

- Whittier, CA, USA

The airbag light came on in my 2013 Nissan Altima randomly while in park. I had it checked at an official Nissan Dealership on the 28th of June 2022. The service center informed me that the right back seat assembly needed to be replaced (can provide documentation). I was informed that none of the airbags would be deployed if I were to get into an accident/ My vehicle has around 130,000 miles. It is a 2013, so this should not be happening in my opinion. I have a 2006 vehicle and I have had other vehicles that I have never had this happen. The repair itself will cost close to two thousand dollars. I bought the vehicle for this the safety features. I had airbag protection on all sides of each door to include the traditional airbag in dashboard and steering wheel. This problem is unacceptable for an over $20,000 vehicle. I have contacted to the manufacturer, and they refereed me to your website for further investigation. I hope that you find this, if applicable to be a nationwide recall on the airbags. Please urge them to recall this vehicle for this defective item, my safety is at risk. The airbag system is a must in a vehicle. Please contact me regarding this matter and I will submit documents or answer questions. Respectfully, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Fort Dix, NJ, USA

The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a faulty driver's side air bag. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

- Tewksbury, MA, USA

Prior passenger airbag recalls on this year and model vehicle which have previously been -??fixed-??. However for the past 4 weeks, -??passenger airbag off-?? light remains illuminated regardless of passenger being seated with vehicle seat belt latched. As well, the airbag red light is illuminated on driver dashboard continuously which results in none of the vehicles-?? airbags being deployed in the event of a collision or serious collision. This is a huge safety concern for myself as a driver and all occupants of the vehicle.

- Neptune, NJ, USA

My driver seat airbag light is on red on the dashboard. I have not had any accidents. It's a safety issue, not safe. If I have an accident, the bag will not depoly and a risk to my life. I called Nissan today and they said the air bags are only under warranty for 3 yrs or 60,000 miles. That is not acceptable as compared to other car makers and their warranties. Some car airbags last 10 years or the life of the car. Nissan customer service said, the car is not under the recall list. My car model has had several recalls. Case #46890272. Nissan consumer affairs said, sorry not covered. What if a life was lost. The cost of replacing airbag vs. safety of customer's life seems to be not important. I took the car to Nissan dealer and in order for them to look at the air bag light on, they had me pay $189.95 for a diagnosis to let me know the whole seat needs to be replaced. Unacceptable, I have not heard "full drivers seats replaced new. My car has no other problems. I have had for 9 years with 77,000 miles. Thank you for logging my complaint of the driver air bag.

- Oak Park, IL, USA

The airbag light came on and I took it to the Nissan dealership and they reset it. A month later the light came back on and I took it back to the dealership now they say they can't reset it, it have to be replaced with a part that cause $2400 that I don't have. There was a recall on this problem but my vin# is not on the list as for many more which was stated that not all vin#'s were included at the beginning. I feel that Nissan should honor this recall especially in these trying times of our economy.

- Norcross, GA, USA

When Adult sits in passenger seat, the passenger (Air bag off)light is on. Which means the Air bag is off and will not deploy in a accident. When a heavy weight adult sits in the seat, the light turns off. Sensor might be bad in seat. My wife is 140 lbs. light stays on when she sits in the passenger seat.

- Clemmons , NC, USA

1) Driver-??s side airbag warning light is on all the time, constant red. 2) Transmission shift lever would not move out of park and had to be replaced @ 115,000 at a cost of $954. 3) The transmission failed and had to be replaced at 118,000 at a cost of $4,500. When I contacted Nissan about these issues, I was told that there was nothing they could do.

- Monroe, MI, USA

The airbag light has come on on the dash and does not go out. It doesn't matter if someone is in the seat with or without the seat belt. It stays on. Now I'm worried the airbag won't work in an accident or it might go off/explode at any time.

- Pittsburg, CA, USA

Update from previous complaint. On 1/24/22 I took the car for passenger air bag malfunction/OCS malfunction, the problem when there is a passenger on the car or not the passenger air bag light stays off and seatbelt light was on all the time. I brought the customer initiative related to NHTSA RECALL 16V-244 letter to the nearest dealership Nissan Duarte and they only performed zero reset calibration and it did the job for about 4 weeks and now the air bag light turns on and off intermittently. I tried to have a passenger on the car and turned the car on, the air bag light turns off, when I restart the car with just me in the car, the air bag light stays on, I was able to replicate this problem over and over. Safety is definitely at risk for everyone in the car, as the air bag system is malfunctioning. I tried contacting customer service to honor their customer initiative related to NHTSA RECALL 16V-244 and have them perform service bulletin NTB17-006 OCS system retrofit to no avail. I tried contacting Sarah Jay at 615-725-7585 Nissan specialist waiting her reply. Please investigate car is approximately 67000 miles.

- Arcadia, CA, USA

My passenger air bag monitor seems to have a shortage. If there is no one in the passenger seat it will show on the dash as being on or when no one is in the seat it will show on and then sometimes off. Most days there isn't any symbol on the dash when someone is sitting in the passenger seat. I never know if the passenger seat belt is on or off. My second concern is my exterior headlights, they are so dim that I have to use my bright lights to see the roads. I have basically tried to stop driving very early in the morning, or at night.

- Bainbridge, GA, USA

Airbag sensor not working correct, which will cause airbags not to deploy.

- Chesapeake , VA, USA

Warning light on dash for passenger seat air bag and passenger seat belt.

- Bonita, CA, USA

The airbag light came on the dash and stays on without the vehicle being involved in a crash. I took it to a shop to have it repaired and they stated it was a faulty airbag sensor.

- Greensboro, NC, USA