10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
89,837 miles

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« Read the previous 20 complaints

problem #248

Aug 292022

Altima

  • miles
The steering wheel was pulling to one side as I drove to work. After I parked my car I put it in reverse and something fell out of the bottom of the car. The rear lower link had broken in half and the car was not drivable. The tires bent in. The car was then towed to universal Nissan. This was a recall and Nissan wants to charge me for parts and labor.

- Orlando, FL, USA

problem #247

Jul 062022

Altima

  • miles
Rear Suspension Control Arm Failed while operating the vehicle, resulting in the car swerving and becoming temporarily uncontrollable. No accident resulted, but had a car been in the lane adjacent to mine, there certainly would have been a collision. I am grateful this did not occur on the highway at higher speeds. Mechanics found that the right rear suspension control arm failed and was heavily corroded. The left rear suspension control arm was also highly corroded and had stress fractures, requiring replacement. See attached photos. I will request that the mechanics save the parts for inspection by the NHTSA. No potholes or curbs were hit, and this suddenly happened while driving on a well paved road in Virginia. The car has 95,430 miles on it, and has been parked indoors for the past 5 years, and largely driven in the Northern Virginia and D.C. Metro Area. There were no warnings before this occurred.

- Arlington, VA, USA

problem #246

Jun 082022

Altima

  • miles
Please include with our complaint: ODI 11469244 On June 8, 2022 one of our rear lower suspension links broke and left my husband on the side of the road two weeks ago. After having it towed home we learned about service campaign P9324. Sevice campaign P9324 states -??certain Nissan Altima vehicles currently or previously registered in specific U.S. states with high road salt usage for model year 2013 and model years 2013-2014 in Canada are potentially affected-??. Illinois is considered high-users of road salt. Called the dealership and he confirmed that all parts and labor would be covered. We then had our vehicle towed to the dealership on June 9, 2022. Within an hour, the service department called and stated our VIN was not covered. Brad Brees, the service manager can be reached at (815) 633- 3460. He will be able to confirm our situation and he agreed that this should not be happening with a vehicle that has been owned and driven in Illinois for 7+ years. We immediately filed a claim with Nissan North America consumer affairs department. After waiting four business days we learned that our claim was denied. When my husband asked if the representative had read the service bulletin, she stated that she had not. When my husband asked for the denial to be put in writing, the consumer affair representative hung up on him. We went ahead and got our car fixed by the dealer. It was at that time, we learned about the extended warranty on this problem, . We filed the extended warranty claim form and included our receipts for the repair and the tows. We asked that all correspondence be made in WRITING, either by mail or email. A representative called and notified us that again our claim was denied. They will not put in writing a reason for our denial. As customer's we want a valid reason. While we don-??t understand why our vehicle is not included we are extremely concerned that Nissan Consumer Affairs won-??t put the denial and reason in wri

- Caledonia, IL, USA

problem #245

Jun 082022

Altima 4-cyl

  • 140,000 miles
The contact owns a 2013 Nissan Altima. The contact stated while driving 45 MPH, the vehicle started shaking and the rear passenger-??s side lowered. The contact was able to pull over and he noticed that the rear lower suspension had separated at the bushing joint. The vehicle was towed to the dealer for diagnostic testing. The contact was informed that the lower link needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was informed that the VIN was not included in TSB: P9324. The failure mileage was 140,000.

- Caledonia, IL, USA

problem #244

May 082022

Altima

  • 82,000 miles
The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 60 MPH, the vehicle was vibrating. There was no warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the control arms and rear suspension needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.

- Rockfall, CT, USA

problem #243

May 152022

Altima

  • miles
My 2013 Altima rear control arm broke as my daughter pulled into our driveway. Nissan dealership says my VIN does not have a recall on this part. Very very dangerous

- Franklin, OH, USA

problem #242

Apr 012022

Altima 4-cyl

  • 123,000 miles
The contact owns a 2013 Nissan Altima. The contact stated while driving 55 MPH, the vehicle jerked to the right with the traction control warning light illuminated. Upon inspection, the contact discovered that the rear passenger-??s side tire was tilted in. Due to the failure, the contact called a tow truck and it was discovered that the rear control arm had corroded. The vehicle was towed to an independent mechanic who linked the failure NHTSA Campaign Number: 12V494000 (Steering, Suspension) and referred her to the dealer for assistance. The contact called the dealer and was informed that the VIN was not included in the recall. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.

- Zimmerman, MN, USA

problem #241

Mar 292022

Altima

  • miles
Daughter was driving car, severe shake so she pulled over on the side of the road and called me. I got the car home and noticed the rear driver side wheel was misaligned and had a 45degree lean. I jacked the car up and noticed a rusted broken lower control arm. I began to research this part and noticed nissan had a recall for this on all 2013 model. Nissan P9324, you can see my control arm broke in the exact area as the recall control arms. I contacted Bussam nissan in my area and they stated that yes there was a recall for this year but they are not sure why it is not attached to my vin. My daughter couldve really been seriously injured and the car is not safe. I am only asking nissan to replace the proven defective part. I own a 2005 and 2007 altima and have never had this issue, 2013 is too new of a car for broken control arms. I have attached photos and the service bulletin

- Cincinnati, OH, USA

problem #240

Feb 282022

Altima

  • miles
While driving through a residential street at 20 mph, the rear driver side control arm of my 2013 altima broke off suddenly. I was lucky that I wasn't on a freeway when this happened. The vehicle has been towed to a nearby mechanic, and I'm waiting to hear back about the mechanic's assessment.

- Canton, MI, USA

problem #239

Feb 052022

Altima

  • miles
I took my car in for an alignment and the mechanic discovered excessive and sever corrosion on the lower suspension link in the rear, the corrosion is so bad that the entire subframe is holding on by a corroded approximately 1/2 inch section, one bump and the entire rear end of the vehicle will fall off. This car is less than 10 years old, has 80,000 miles on it and is for the most part kept in a garage. The corrosion is so bad that the car has been deemed unsafe to drive. Individuals who are experts in automotive parts have indicated that the corrosion that has occurred would be expected for a car that is over 50 years old and has been sitting in water or subjected to extreme use of salt/water/road chemicals to corrode to the degree that this entire unit is showing. I found that Nissan has put in place a "warranty extension to replace this exact part of the lower rear suspension due to excessive corrosion for the year/make/model of car I am reporting, however Nissan is refusing to honor that on my car simply because my VIN number didn't show up as one that should be experiencing this KNOWN issue. Searching the internet I have found hundreds of people that have had their back end fall off while driving due to this corrosion, ALL are same year, make and model. I will attach photos that show the extensive corrosion that is on the lower rear link of my 2013 Altima, reflecting that my car is in fact impacted by the very issue that Nissan supposedly was voluntarily extending the warranty on in an effort to prevent having to do a recall. Based on my brief internet review with a simple Google search this part is DEFECTIVE on more cars than Nissan is covering and someone is going to die as a result of Nissans failure to recall and/or fix the issue when it is brought to their attention despite knowing that this is a prevalent issue on the year/make/model of this car. There lack of taking responsibility will cost someone their life.

- Lees Summit, MO, USA

problem #238

Jan 132022

Altima

  • miles
On the morning of Thursday January 13th I pulled in my place of employment which had a small pot hole at the entrance. Upon entering the parking lot I hit that hole and noticed that my car had a bit of a sway, but did not understand what the issue was. After working 8 hours I was going to leave and noticed the same issue with the vehicle. I then exited my car to inspect my tires thinking I had a flat. Upon further inspection I noticed that my fender well was sitting on top of my tire. I then looked under my car to confirm that the lower linkage arm for the passengers rear tire had sheared from the subframe. The car at that time was un-drivable so I called a tow truck to transport it to a Nissan dealership. On January 14th I received my diagnosis report that stated the lower linkage arm had rusted and sheared because of this issue. They also inspected the drivers side part and confirmed the same issue was taking place with the other linkage. The vehicle is only 8 years old at this time and the part has rusted so severely that it caused the part to fail. In my opinion this is a very detrimental issue that Nissan will not acknowledge or offer assistance with fixing. My biggest concern with the whole situation is that I could have been driving the vehicle at 70mph on the highway and have this part fail. Should that have happened I could have been seriously injured or even killed. In my opinion I think that Nissan needs to do an investigation on part corrosion since this is an issue they are combating already with the secondary hood latch, which I have had a representative from Nissan say was because of corrosion of that secondary latch. This does not seem like an isolated issue, but more of a larger concern that Nissan should be looking into with corrosion on very important parts to the vehicles integrity.

- Dublin, OH, USA

problem #237

Dec 092021

Altima

  • miles
I have a 2013 Nissan Altima. I have always had my car serviced by a Nissan dealership. I recently had my serpentine belt replaced and when the multi point inspection was conducted the tech found discovered the rear control arm is rusted, cracked and close to breaking apart. I was told by another Nissan dealership that an service campaign was out in reference to that same part, he put my VIN and said my car is not apart of that campaign. I purchased the part so that my dealership could do the repair. The Campaign is for (certain) 2013 and 2014 Altima's. Rear lower link salt states. I live in Illinois which is one of the salt states and have the corrosion and rust. Campaign is P9324. I contacted Nissan Corporate office and they issued a case #. This is a huge safety issue and Nissan should fix this issue. I see there is an attorney in California handling this very issue.

- Broadview, IL, USA

problem #236

Nov 202021

Altima 4-cyl

  • 119,000 miles
The contact owns a 2013 Nissan Altima. The contact stated while parking the vehicle, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated when exiting the vehicle, he noticed that the rear driver-??s side tire was slanted. The contact stated while inspecting under the vehicle, he noticed the rear lower control arm was disengaged. The vehicle was not drivable. The contact went to the local dealer and showed them pictures of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with Manufacturer recall number P9324 however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 119,000.

- St Paul, MN, USA

problem #235

Aug 202021

Altima

  • miles
While driving on the highway with my family (at the speed limit) we heard a noise and I lost control of the steering. There was no pre-warning. It felt like I was hydro-planing. We were in the center lane. Luckily, no cars were next to me. Definitely would have caused a collision. I assumed we had a flat tire. I was able to ease the car to the shoulder. All tires were OK. Car was towed to our regular mechanic. They determined a rear control arm had broken. It had rusted through. The other rear, and both front arms were in bad shape as well. They called local Nissan dealership to get the replacement part. They were then informed there was a manufacturer replacement warranty on the rear arms. (Why Not the Front?) Car was towed to dealer and they replaced both rear arms. I had never heard of this problem before. I had received no notice from Nissan of America. I had received notice of the hood latch recall, so I know they had my contact info. The car had been at two different dealerships in the past. Neither had ever warned me of the possible danger. We had to pay $47.48 for a replacement Rear Sway Bar Link that they had to cut to get to the control arm. Now we need to pay for an identical replacement on the front arms, which is not covered by Nissan. Nissan took no responsibility for what could have been a deadly accident. They offered no formal apology or compensation. They could not explain why this isnt a full recall. They could not explain why the dealers had not informed my of the issue prior.

- Cincinnati, OH, USA

problem #234

Sep 132021

Altima

  • miles
Left rear control arm broke while driving. High safety risk. Rear wheel assembly is only attached by shock absorber. Rear suspension components show excessive rust. Vehicle is scheduled for service at Nissan dealer later this week.

- Eaton, OH, USA

problem #233

Jun 072021

Altima

  • miles
ODI#11431173.....Bought the car may 19 2021 picked it up on may 22.2021 brought it back with issue's 3 days later unprofessional argument place because their blaming me trying to say the car was good until I took possession of it. I broke it therefore I'm responsible, i brought the vehicle back to the them in 3 days because the powersteering fluid leak out n there's a winding and grinding noise n the back tire area their mechanic told me i need bearing on the rear passenger n brakes on rear driver side after addressing the bearing n ordering the right powersteering fluid for the car the owner says i gotta pay half an the mechanic got amnesia quick he didn't tell me i needed brakes anyways car lights traction and brakes come on June 4th notified them they made appointment for the 9th the car lost complete brakes 6/7/2021 tried to speak to the owner again it's my fault so I towed the vehicle to Curry Nissan in Chicopee mass n they knew I was towing it to Nissan i couldn't afford them already spent $7340 car shouldn't have had any life threatening issues.

- Springfield, MA, USA

problem #232

Aug 212021

Altima

  • miles
The rear control suspension arm broke causing my car to rock back and forth as if the wheels feel off, prior to that the car was in reverse backing out of, parking spot and very large boom or breaking noise happened

- Clinton , IA, USA

problem #231

Jul 102021

Altima

  • miles
I was backing out of a parking spot and the rear control arm on the drivers side snapped leaving the vehicle inoperable due to safety concerns. I contacted the dealership to order the part for repair and was informed there was a service bulletin for this repair that I was not made aware of.

- Warwick , RI, USA

problem #230

Jul 252021

Altima

  • miles
I was driving in the highway with my 1year and 3 month old children and the rear control arm gave out causing my to swerve almost loosing control.

- Seekonk , MA, USA

problem #229

Jul 132021

Altima

  • 92,000 miles
The contact owns a 2013 Nissan Altima. The contact stated while driving out of the driveway, she heard an abnormal sound coming from underneath the vehicle. The contact stated upon checking the vehicle, she noticed that the driver-??s side rear wheel was turned inward and that the control arm had detached from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the control arm was fractured, and the failure was related to an unknown recall. The dealer was made aware of the failure and informed that the vehicle could not be repaired under the unknown recall as the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall due to the manufactured date of the vehicle. The vehicle was not repaired. The approximate failure mileage was 92,000.

- Rockford, IL, USA

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