10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,664 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Low beam headlight very dim, even after replacing bulb. Research shows low beam reflector housing is faulty, not reflecting light, creating unsafe night driving condition. Further research show only way to remedy is to replace complete headlight housing.
- Orange Park, FL, USA
The headlights are dim and there is no way ti fix them. It's becoming very dangerous to drive at night cause you cannot see nothing ahead of the car
- North Miami Beach, FL, USA
Low-beam headlights are dangerously dim. Nissan replaced them voluntarily (no charge) April 9, 2018, because of this problem. Now the replaced (new) low-beam headlights are again dangerously dim. I very often have to use my high beams to see properly (street signs, curbs, etc.) which is dangerous to oncoming traffic.
- Houston, TX, USA
Low-beam headlights became increasingly dim over several months to the point where there is no forward street illumination. I now must always drive with bright hi-beam lights on. On-coming drivers often flash for me to dim/lower the brights causing a safety hazard for both me and the approaching driver. Dealer technician confirms that bulbs are fully functional with normal dim brightness and do not need replacing. The only remedy suggested is for both left and right headlamp assemblies be replaced costing over $1000 each. This on a four year old car suggests to me that this is a manufacturer's responsibility. A 30 second on-line search instantly shows that other 2013-2015 Nissan Altima owners have the same problem with their cars.
- Seattle, WA, USA
Stock headlights are very dim! polarized lens not very effective
- Colonial Beach, VA, USA
The headlights on this car continue to get dimmer. They are at the point where it isnt driveable at night. I contacted the dealer because the car is under a certified warranty and they along with Nissan corporate told me its not their problem. I even replaced the bulbs with brighter sylvania bulbs but it made no difference. People have similar complaints all over the internet so clearly it is a problem as the car is not safe at night. Can you help?
- Spring, TX, USA
Headlights dangerously dim. No visibility driving after dark. Lights does not illuminate road. Cannot see anything in front or see curbs or people crossing roads. This is a known issue with 2013-2015 Nissan cars. It is so unsafe to drive at night as you cannot see anything in front of car. Changed bulbs twice, brought new headlight assembly and still had same problem after 7 mos. Nissan should recall headlight before someone dies due to their faulty headlights and their silence
- Winter Park, FL, USA
Car has poor visualbility during night time driving with lights on low beam has changed lights to led and bought higher quality bulbs which hasnt helped the problem car was brought brand new 2015 and has noticed problem of low light reflection since early 2018
- Tampa, FL, USA
Persistant poor light production of low beam head lights/ head lamp projectors. Have replaced head lamp bulbs with stonger H11 bulbs, including led and you can barely see the road at night. Clearly the projector deteriorates or fails as car ages. This is a major safety hazard, as you cannot clearly see the road unless you use hi beam, which is not practical. Even with fog lamps turned on, forward view is difficult in night and absolutely dangerous in poor weather conditions. This is while driving vehicle at night, poor weather conditions, dusk, dawn, low light conditions.
- Lafayette, LA, USA
This is the 3rd complaint. I now have no light projecting from a good bulb on the driver side headlight and there is only 1 foot of projection of light coming from the passenger side headlight. I am now driving with my high beams at night. I fear for my safety, the safety of my passengers and the public that I drive behind with my high beams on. Nissan needs to fix this defect before someone is hurt or killed. I try not to drive at night, but I do have things I need to do or people I need to see that puts my in driving at night. I love my car and I am close to paying it off, so I won't be going into another car loan. I want Nissan to fix this defective issue asap.
- Hutto, TX, USA
Headlights are so dim they're barely lite. Took vehicle to the richmond Nissan dealership. Result: The projectors are bad and the entire headlight assembly has to be replace on both lights!! quoted cost (parts and labor): $1100 -$1200. I declined the service offered. There are many, many, many links and documentation that this has been a problem for Nissan for years with earlier 2000 year cars!!!! mine is a 2015. Why hasn't there been a recall order on these parts? I drive on country roads and the interstaes which are not lite. Please help!!
- Glen Allen, VA, USA
The contact owns a 2015 Nissan Altima. The contact stated that the headlights failed to operate, especially while driving at night. Crown Nissan (5151 34th St N, St. Petersburg, fl 33714, (866) 239-1758) stated that the headlights were fine. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 85,000.
- St Petersburg, FL, USA
The headlights on this vehicle have always supplied poor lighting and it has gotten worse each year to the point now it is a safety hazard when driving at night. We have even tried replacing the bulbs at our own expense with brighter ones but it does not help. According to stanhope Nissan it is a common complaint with this vehicle and it can only be resolved by replacing the headlight assemblies which would cost over $1000. We have an extended warranty but it does not cover it. I tried contacting Nissan with this issue and they don't care. This is a safety issue and there should be a recall, period.
- Succasunna, NJ, USA
I am told at the Nissan dealer that they know that the projection lens on the headlights only last about 2 years and then the customer must spend about $1200 to replace the headlight assemblys. The dim headlights are so dim, on unlit roads, you must run the brights at all times in order to see the road and the curb. Nissan does not honor any type of warranty on this issue, however they have given their service dept a bullitin so that they know of this problem. This should be a recall.
- Houston, TX, USA
Own a 2015 Altima where the headlights are dim and yellow due to internal corrosion and the projector lens is opaque, which diffuses the light output. Very poor lighting
- Bothell, WA, USA
I've now replaced my headlights a second time in less than a month and no change. When I drive on streets, highways, or when I turn at dark I have no visibility from my headlights.the lights aren't proejecting enough light so that I can see three feet ahead of me. Other vehicles pull up behind me and their headlights show a shadow in front of me. Nissan wants to charge me $200 to look at them to tell me I what's wrong. I'm concerned for my safety and the safety of others.
- Hutto, TX, USA
The driver'side low beam head light does not provide any side light all or front light greater than 10 feet. The light bulbs for both low beams were replaced with led bulbs 02/03/2019, which made no difference in the driver's side power. The lack of light power makes driving at night extremely difficult especially left turns which has almost caused me to have had an accident due to the inability to see during a left turn. This problem began in June 2017, the car was purchased new in March 2015.
- Richmond Heights, MO, USA
The low beam headlights are very dim and the driver is unable to see more than 10-15 feet in front making it nearly impossible to navigate the vehicle at night time. A written complaint was sent directly to Nissan with no response for this issue. I spoke with the service department and was told this is the nature of projector lights. The car was purchased new and has been an issue for quite some time. It is time that I speak up because this is a major safety concern and I fear for my family's well being when they drive at night. I noticed there are many complaints on this site as well as the internet for the same issue. The manufacturer should consider a recall/ repair of this issue before someone gets hurt or worse due to lack of adequate lighting at night.
- Middletown, OH, USA
Extremely dim low beam headlights. I can barely see more than a few car lengths ahead of me and it feels very unsafe at night. I need this to be fixed.
- Tomball, TX, USA
- Auburn, GA, USA