10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,896 miles

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« Read the previous 20 complaints

problem #23

Dec 022018

Altima

  • miles
Headlights R so dim that at night it seems they are off. The lens cover is not oxidized and the bulbs are only two years old.

- Brooklyn, NY, USA

problem #22

Mar 012018

Altima

  • 80,000 miles
I have experienced an increase in loss of roadway visibility due to the malfunctioning and dimming of my 2015 Nissan Altima headlights. I have made several documented complaints to Nissan motor Corp and my local Nissan dealer in bradenton and brandon, who advised it would require me to pay a costly repair out of pocket. The problem has worsen. I am unable to drive my vehicle at night, limiting my schedule to an almost halt when leaving from work. My commute is long and dangerous.there has been near miss car accidents on several occasions while in motion on highways and roadways. The dim lighting is posing a risk to me as a driver, I am visually impaired as well, please help soon.

- Riverview, FL, USA

problem #21

Nov 122018

Altima

  • 30 miles
I have Nissan Altima 2015 for 4 years. I have a real problem with headlights that limited my driving during night or dark situation. The first year of my car, the headlights were fine and work, but in the second year, headlight becomes more dimer. On the second year, I took it for va inspection, and the inspector told me to take care of your headlights. After a while I noticed, it becomes more dimer. I cannot see 10 feet in front of my car. I almost hate two person and many times I hated the island or midden. I am ok and the car did not have big damage or problem. Today, I took it for yearly inspection, and the inspector did not pass the inspection in the same kind of condition. I promise her that I fix my car and show it to her in two weeks. Otherwise, she never passed my inspection in next year.

- Alexandria, VA, USA

problem #20

Aug 012017

Altima

  • 42,000 miles
My headlights started dimming over a year ago, and I can't even see the ground in front of my car at night. I've complained to orr Nissan, bossier city, la and they act as though they don't know what I'm talking about. I need this fixed by them immediately before a tragedy occurs.

- Shreveport, LA, USA

problem #19

Sep 012018

Altima

  • 55,000 miles
Headlights have become extremely dim on low beam. Cannot see even a few feet ahead, cannot see anything on the sides like curbs. Makes it treacherous to drive after dark. I almost hit a pedestrian twice in the last month because I could not see them without the brights on. Barely bright enough to pick up on the reflective buttons that mark lanes. Can't see enough of the street to make turns, without running the risk of missing the lane and hitting the curb or another vehicle. The problem just arose in the last 2-3 months. Prior to that the headlights seemed fine, and I do a lot of night driving. Some with city streetlights, and some on roads with minimal lighting. Lights may have dimmed gradually, but I first noticed it in late August, early September 2018. At that point it was a very noticeable change. 2 passengers have pointed out that they didn't think I even had the headlights turned on. On high beam, the lights work wonderfully. Unfortunately, that is not safe to use when facing oncoming vehicles or with vehicles in front of you. This is not an oxidation issue of the lens cover. The lens is crystal clear still, and the car is just now about 4 years old. Has 55000 miles on it. It seems there are quite a few complaints about the low beam headlights for Nissan Altima. I'm afraid someone will get killed in an accident before anything is done to correct the issue. Please investigate the problem and help prevent such a tragedy.

- Rockwall, TX, USA

problem #18

Sep 012018

Altima

  • 110,000 miles
The first time I noticed this problem was on a girls trip to rockport, tx on Sept 1, 2018. One of the ladies asked if my headlights were on. I said yes. She asked me to pull over so she can confirm. She confirmed the lights were on. On September 23, 2018 I was coming back home on a dark highway with my sister when we found could not see three feet in front of the vehicle. It appeared as though I had no headlights on. I pulled over to check and the headlights were on. I got back in the car and drove to the first open auto parts place I could find on a Sunday night around 8pm. The man suggested bulb replacement. I replaced the bulbs. However, on October 20, 2018 I was again driving and on a dark road with a lot of people walking on the side and I nearly hit a person because I didn't see them because of the poor lighting come from the headlight. I went back to the auto parts store and the man suggest a more expensive bulbs and as of today October 25, 2018 I still have the same problem. I am in fear of my life and the people in my vehicle. I am about to drive to Arkansas in two weeks. This is a safety hazard to drive this way. All cars driving next to me have much more significant lighting for the road. Nissan needs to recall and replace these defective, dangerous, headlights that are failing so no one become a casualty.

- Hutto, TX, USA

problem #17

Jan 012016

Altima

  • 28,000 miles
I can not see at all with my regular headlights on (low beams)..it is a terrible safety hazard and I drive around with my 3 year old everyday andnight...it's sooo bad and I was shocked to hear that Nissan is taking zero responsibility for this...there are so many complaints about this....they should [xxx] do something cause it's very unfair that now I have to pay for [xxx] new headlights and shell out over $600 for [xxx] defected headlights....never ever buying a [xxx] Nissan ever again...if they don't eventually (sometime soon) take care of this....& do the right thing by their customers.... parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- West Babylon, NY, USA

problem #16

Sep 192018

Altima

  • 93,464 miles
The headlights are too dim (low beams). You can't not see 3 feet up front and there is no solution. Night driving is a serius safety issue and as the car gets older the problem increases.

- Queens, NY, USA

problem #15

Jan 152018

Altima

  • miles
Dim headlights, Florida highway patrol gave me a warning ticket he was concerned with my safety as the lights are so dim. John lee Nissan wants $4000 to fix them. I need help. I commute 112 miles to work and I am in fear for my safety and others.

- Blountstown, FL, USA

problem #14

Jul 022017

Altima

  • 31,000 miles
I bought my 2015 Nissan Altima new on October 1, 2014. Because I usually drive in urban areas with good street lighting, I did not notice my weak low beam headlights until July 2, 2017. I went to one dealership which told me my lights were ok. I subsequently got 'warnings' from 2 police officers who told me my lights were too dim. I then took the car to another Nissan dealership where no problem was found. I took it back to the first dealership which again found no problem. I then got pulled over a third time. Took my car to an independent mechanic who changed the headlights (charged me about $150) which did not help. I then called and wrote to Nissan: Phone customer service refused to talk to me and my letter to a company officer went unanswered. I then went to another mechanic specializing in headlights, showed them my original and the replacement headlights (both sets were good), so he suggested that I get hid headlights. Those cost about $250, and did not help. When I took my car to a Nissan dealership in alexandria, va, that dealership diagnosed moisture in my headlights and said that since I'd always gotten maintenance and repairs at a dealership, they would have gotten Nissan to split the cost of repairs. But since I'd hadhid headlights installed, I'd have to pay the entire $1,600 cost of repairs myself. I've had to drive at night with my high beams on. My headlights are not strong enough to reach the bumper of the car in front of mine while stopped at a traffic light. Early next month, I'm going to pay another $500 for a new headlight assembly + installation of fog lights, because the mechanic at the specialized shop (who has a 2014 Nissan Altima with the same problem) says that this is a faulty design. All in all, I'll have spent almost $1,000 on a problem Nissan knows about and won't address. I have videos that clearly show this problem.

- Cutler Bay, FL, USA

problem #13

Mar 172016

Altima

  • 45 miles
Driving at night is an accident waiting to happen. The headlights are on yet you can barely see ahead of you. At times you are forced to turn on the high beams which endangers other drivers. I had even received a citation for flashing my lights because I was unable to clearly see the street signs. This situation is particularly dangerous when turning. The problem is you cannot see the road clearly and ends up sometimes in the wrong lane. I was making a left one night and ended up too far down the road that I was on. As I was trying to turn, other cars were turning on my right on a one lane road. I just could not see well enough to follow the curve. When riding with other passengers at night, they never fail to alert me to the fact that my headlights are off. I usually have a hard time convincing them that they are wrong.

- Orlando, FL, USA

problem #12

Sep 012018

Altima

  • miles
I was told that my lights seemed very dimmed. Being that I live in the city full lights so it's hard to tell but I've noticed the last couple of times I've gone out of town and had to take darker roads, the lighting on the vehicle is terrible. You can barely see 5ft in front of you and that's very dangerous while driving....someone needs to look into this and correct the problem.

- Columbus, GA, USA

problem #11

Aug 112018

Altima

  • miles
My low beam headlights are very dim making it very hard to drive at night and in dark situations. It is the only vehicle I have and I am a nurse that has to take call and drive at night. My son and I drove at night for a ballgame and I could barely see. I went to auto zone and O'reilly's and both places told me replacing bulbs wouldn't help. This is very dangerous.

- Harrisburg, AR, USA

problem #10

Jul 102018

Altima

  • 68,000 miles
Headlights are extremely dim. I got pulled over twice because my headlights were to din or appear to be off. I have replaced the bulbs but it remained the same. This needs to be recalled immediately because it a safety issue when driving in the rain and at night. I drive a lot at night and I have to use my high beam and that makes it dangerous for other drivers because it distracts them. Why won't Nissan recall this issue?

- Deerfield Beach, FL, USA

problem #9

Jan 012018

Altima

  • 60,000 miles
We all know what's going on. Nissan refuses to fix our headlights. Meanwhile we can't see at night. Thankfully, I found and want to share with all of you, a link for the class action lawsuit that will help us to take care of our issue. Https://classlawyer.lawyer/investigation-of-Nissan-Altima-unsafe-headlights/

- New York, NY, USA

problem #8

Jan 162018

Altima

  • 55,000 miles
Low beam headlights are extremely dim. Even after installing new bulbs and even hid and led, the factory halogen bulbs are extemely dim. They are the same brightness as the orange side marker lights. I can not drive my car at night and its a shame Nissan wont recall this being their are thousands and thousands of complaints for this body style 2013-2015. I find it very bad that I have to pay $1,000 for the dealership to take my bumper off to install new headlight assemblies which will do the same thing in 2-3 years.

- Port Wentworth, GA, USA

problem #7

Dec 282017

Altima

  • 63,000 miles
Low beams are extremely dim. It is very difficult to see at night. Even harder to see if there is rain. Replacing the bulb to the highest degree does not solve problem. Many owners have complained of the same problem. Nissan is aware but has not recalled. This is a major safety issue. I can only see with the high beams. This causes problems for other drivers. Please at least investigate this issue.

- Midway, FL, USA

problem #6

Jul 012017

Altima

  • 75,000 miles
Headlights are extremely dim after reaching about 75,000 miles. I mostly do day driving for work, but use the car a night for home use too. I've replaced the headlights twice now -each time getting the next brighter version headlight, but they're still, literally as bright as a candle. Cars behind me cast shadow in front of me at night and I can't see anything unless I put on my brights. Cars in front of me get annoyed with my brights.

- West Melbourne, FL, USA

problem #5

Sep 172016

Altima

  • 50,000 miles
The low beam headlights are entirely inadequate to provide sufficient light intensity and fail to safely illuminate the street ahead of you. This creates a very dangerous situation when driving at night, while raining, or under any low visibility conditions since you are not able to see objects. This issue was not present when I purchased the vehicle new, but became a serious safety hazard around 50,000 miles. Unfortunately, I have to drive with the high beams at night to be able to safely see. Sometimes, when I switch to low for an oncoming vehicle, I suddenly find myself driving completely without sufficient light.

- Avery, TX, USA

problem #4

Jan 012017

Altima

  • miles
I own a 2015 Altima. I noticed I was having trouble seeing at night, so I asked my mechanic how much new headlights would cost. While they were looking over the headlight assembly they noticed that the headlights appeared to be melting the assembly, causing the light to distort; hence my trouble seeing at night. I took the car to milford Nissan who looked it over and checked all the wiring but said that the distortion was not their issue as the car has 48,000 miles on it and is no longer protected. I stated this made no sense to me as the car is only two years old, and what exactly does mileage have to do with how ell the headlights work. I was told they would not pay for it. Again I asked for more clarification and stated would contact Nissan usa, and again told this would require a whole new headlight assembly and they were not paying for it. I did and they investigated, and said the issue was looked at by their dealer and it fell under wear and tear and was not covered. I asked how exactly this fell under wear and tear as headlight and mileage are not connected, and I am unable to see clearly at night, and this is a Nissan build issue, and therefore your responsibility. I was told it was not and the case was closed. I asked for something in writing as I cannot see at night and want something saying Nissan looked at it and sated their was not a problem worth fixing on their end, and that you would not assume responsibility. My wife and I looked on line and noticed that other people have similar issues with Nissan vehicles and headlight visibility at night. I also included pictures of the headlight and you can see where the heat has cleared a path and distorted the light. Thank you taking the time to review my case.

- Franklin, MA, USA

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