10.0

really awful
Crashes / Fires:
22 / 0
Injuries / Deaths:
15 / 0
Average Mileage:
24,320 miles

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« Read the previous 20 complaints

problem #7

Oct 152014

Altima

  • miles
Since the purchase of the vehicle in Sept 2014, I have had recurring issues with the passenger side air bag. When my daughter, who is 5'9" and weighs 150 lbs is in the seat the "air bag off" light will randomly illuminate. She is not fidgeting in her seat. She is sitting evenly in the seat and not moving. I have taken it to the Nissan dealer 4 times. The first two times they claimed to have read the error messages and reprogrammed it. The issue continued, the third time it was in, they replaced the sensor in the seat. The problem persisted after the sensor was replaced. I was then directed by the dealer to file a claim with Nissan. I did so and they dispatched a dealer service technician to evaluate the car. He claimed that he could not recreate the issue and that there was nothing that Nissan could do. His report indicated that the "system is working as designed". I received a copy of a technical service bulletin dated August 29, 2014 which states that occupant classification system (OCS) responds to different seating posture and may be operating normally. I was also told by the technician that if it happens to have the passenger get out and get back in to reset the system. I have never had a car where the passenger had to sit a certain way or get out of the car to make the air bags work properly!! I requested to have my case escalated to the next level and was told there was not a next level. The safety of my children is of extreme importance to me and I have no assurance that the system will work if tested. Unfortunately, the only way to test it would be to get in an accident. I do not want to take that chance!! I have requested a buy back from Nissan and am awaiting their response.

- St. Louis, MO, USA

problem #6

Aug 022015

Altima

  • 12,162 miles
The contact owns a 2015 Nissan Altima. While parked, the vehicle inadvertently went into reverse, rolled backwards down the driveway, and crashed into a ditch. The contact attempted to stop the vehicle by turning the steering wheel, but the vehicle crashed into a rock garden on top of a sewer line. The air bags failed to deploy. A police report was filed. The vehicle was towed. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was not repaired. The contact sustained injuries to the right foot, left knee, left arm, and left elbow that did not require medical attention. The manufacturer was notified of the failure. The approximate failure mileage was 12,162. The VIN was not available.

- Winston Salem, NC, USA

problem #5

Apr 082015

Altima

  • 2,700 miles
The contact owned a 2015 Nissan Altima. While driving approximately 55 mph, the driver lost control of the vehicle. It traveled down a hill before crashing into a tree. The driver's seat air bag did not deploy. The driver suffered contusions, abrasions, and lacerations to the left hip and pelvis area and an injured left leg that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 2,700.

- Sharpsburg, GA, USA

problem #4

Apr 102015

Altima

  • 800 miles
The passenger air bag sometime will turn off, while people still sitting in the front seat. The sensor of the passenger air bag is just not sensitive enough with light weight adult weight less 120lbs.

- Monterey Park, CA, USA

problem #3

Apr 062015

Altima

  • 10,422 miles
`driving from a customer business my red light for supplemental air bag came on. I took the car to the local dealer and they diagnosed and ordered a air bag module. When part came in on April 13th 2015 with miles of 11276 dealer rep said that the module did not turn red light off. Service ordered a driver air bag module and installed this on miles 11738, April 17th,2015, red light still on. Informed me there is only one more part they can put on it is called a new cable..car is new and under warranty, book says if light is red that the air bags will not deploy, called service on afternoon of April 17th and suggested they give a loaner to me if this car was not safe to drive. Service said it was safe, just that the light is on.I drive 100- 300 miles a day in this car and if the red light is on the service manual says this is dangerous, however the dealer refuses to offer a loaner car, service rep said the air bags would still work and that the light just will not go off. I have taken this car in three times in three weeks and the light is still red..I am to take this back next week to have a cable installed as per invoice..

- Midland, TX, USA

problem #2

Mar 122015

Altima

  • 2,300 miles
While driving alone on 03/12/2015 noticed the airbag auxiliary light come on in my new 2015 Nissan Altima. The Altima was serviced for this on 03/18/2015 and the light was reset with the technician stating the passenger side airbag sensor was under recall. Then, while driving on 03/22/2015 the airbag auxiliary light came on once again, also when I was the only occupant in the vehicle. The Altima was serviced again for this issue on 03/25/2015 where the technician stated objects left on the passenger seat (laptop bags, etc.) can cause the sensor to go off and that it's a known issue. They recommended to not put anything onto the passenger seat aside from an adult person. Although I have placed a bag onto the passenger seat a couple of times while driving, the airbag auxiliary light never came on while anything or anyone was in the passenger seat. Then again today, 03/26/2015, the airbag auxiliary light came back on in my 2015 Nissan Altima while I was driving with nothing/no one in the passenger seat.

- Woburn, MA, USA

problem #1

Sep 012014

Altima

  • 1,000 miles
The airbag sensor for the passenger seat stays on even when an adult passenger is sitting in the front passenger seat. We notice it occurs when the car is started prior to the passenger getting in. If we turn the car off and start it again the light goes out. Our VIN # was not part of the recall, but clearly it should have been.

- Enola, PA, USA