10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 1
- Average Mileage:
- 296 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The vehicle's speedometer will "twitch" at varied speeds like there is an electrical "pulse" going through the speedometer needle. I had the car in the service department of butler Nissan in macon, Georgia; the service write advised me that the mechanic did see the issue as I described, and stated that the service mechanic took a brand new Altima out to see if he could duplicate the problem, and the brand new Altima did the same exact thing. This occurs both driving freely and by using the cruise control at a set speed.
- Warner Robins, GA, USA
I took possession of my car on 1/21/2020. The first time I used the navigation, on 2/3/2020 I missed a dentist's appointment I was going to for the first time.I entered the town then the building number and street name. The directions sent me in a completely opposite directions. On 2/25/2020 I was driving on the highway when an alert appeared on the board. It did not clarify the problem, it advised to refer to the manual. I took the car to the closest Nissan dealership, martin Nissan. The service manager, guy de leo, entered his own address, choosing the town first, and he got wrong directions as well. I contacted Nissan, and the matter was passed to the escalation department. A man by the name of james, direct telephone number 615-725-7737, called me. I explained the two problems. He stated that he would review the matter and that Nissan might replace the 2020 Altima 2.5 sl. He called me today, 2/28/2020 and told me that he spoke to guy de leo at martin Nissan, who told him that the navigation had not malfunctioned, although he saw it do so himself. As for the alert that appeared on the dashboard, he told james that he had scanned a page of the manual referring to the alert. James, just a Nissan representative, decided that since no repairs were needed the car would not be replaced. I have no other car, and I am very fearful while driving, not knowing what else will malfunction. Consumer stated driving home on March 5th, 2020 2 more incidents happened. Navigation hasn't been used for a week, would come on by itself while driving and gave directions. Also, issues with ventilation where it would change on its own. Manufacture wrote back stating car would not be replaced and car as malfunctioning and not safe.
- Winnetka, IL, USA
I just purchase this vehicle through Nissan two months ago and it only has 2000 miles on it. Since I had the car my car makes like a clicking popping noise when I turn my wheel while hitting bumps. So I looked at reviews and people have complained about it with the 2019 Nissan Altima and there happening with the 2020 too... I spent a lot of money for this vehicle and feel like this needs to be recall because I can see that only not the only one that has complained about the situation.... it feels like my wheel is going to fall off it's that loud...
- Riverside, RI, USA
- Clifton, SC, USA