Left Headlamp
***** Quality Action Summary *****
Nissan is conducting a dealer inventory quality action to replace the left headlamp on specific MY2019 Armada (Y62) vehicles identified in SERVICE COMM and National Service History ? Open Campaigns. These vehicles are either currently in dealer inventory or assigned and in transit to the dealer.
Due to a supplier quality issue, that has since been corrected, the driver?s side headlamp reflector may partially detach inside of the headlamp due to vibration while driving.
***** What Dealers Should Do *****
1. Verify if vehicles currently in dealer inventory are affected by using Service Comm or National Service History ? Open Campaign I.D. P9319.
- New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
- Refer to NPSB 15-460 for additional information
- Please continue to check newly arriving inventory for campaign applicability.
2. Dealers should use the Electronic Service Manual (ESM) procedure to remedy any vehicle affected by this quality action.
- Nissan has developed an automatic parts shipment to provide parts to dealers with affected inventory. Please see the attached list.
- Dealers do not need to order parts.
3. The service department should submit the applicable warranty claims for the action performed so it can be closed in Service Comm and release the vehicle.
***** Dealer Responsibility *****
It is the dealer?s responsibility to check Service Comm or DBS National Service History ? Open Campaign using the appropriate campaign I.D for the campaign status on each affected vehicle currently in new vehicle inventory.
