Affected Component: EQUIPMENT

Date Published
SEP 11, 2021
NHTSA TSB #
10202280
TSB Document
Summary
Tow Hitch Receiver Dealer Inventory Dealer Announcement: Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customers’ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance (QA) Hold on 50 specific model year 2022 Frontier Crew Cab Long Wheelbase vehicles identified in Service Comm. Because of a supplier inventory issue, certain vehicles were manufactured and shipped without a tow hitch. Nissan is preforming a quality hold on these vehicles in order to comply with regulatory requirements. Nissan previously adjusted vehicle pricing for removal of the towing receiver hitch prior to shipment. Other MY22 Frontier units that received a credit for tow receiver hitch deletion that are not listed in Service Comm are not subject to Stop Sale and will require no additional action. What Dealers Should Do: 1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History – Open Campaigns I.D. PC843 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to NPSB 15-460 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality hold. 3. No further action is necessary at this time. Nissan will provide an updated status by no later than the week of September 20, 2021.