10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 55,502 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Nissan Juke. When the vehicle was started, the contact smelled fuel inside the vehicle without warning. The failure recurred each time the vehicle was started. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA campaign number: 12V069000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
- College Park, MD, USA
I purchased a used 2011 Nissan Juke from a Nissan dealership. At first I had trouble filling up the tank. I brought it back to the dealer I purchased it from and they found a plastic piece from a plastic gas can stuck in the tank. From the moment I purchased the car, whenever I fill it with gas, my car, clothes, garage and first level of my home smells like gas. I looked on the internet and found there was a recall for this issue in 2012. I believe that whomever serviced the car for the 2012 recall did not do it properly. For the past week and a half I've been in contact with Nissan customer service who either disconnect me, give me incorrect information or don't return my phone calls when promised. I was told a supervisor would get back in touch with me in four to eight hours. They called me back three days later. I feel like my car is a death trap. I'm afraid to park it in my garage for fear that when I use my electric garage door opener, they're will be a spark and my entire condo will explode. I'm afraid to drive it for fear someone will toss a lit cigarette and the car will catch fire with me in it. I've had more migraines since I've purchased the car than I've had in 30 years. When I mentioned the problem to the Nissan dealer whom I bought the car from, I was told I needed a new gas tank cover. I've bought three of them with no improvement.
- West Milford, NJ, USA
I had noticed fuel smell inside cabin for some time. After some research, I realized this was related to a recall that apparently had already been done to the vehicle. I dropped the car at local dealer and after service department denied smelling fuel or detecting any leaks, many phone calls and another visit to show them it really smelled like fuel inside, it was eventually fixed free of charge even though warranty was expired. The invoice sheet states fuel pressure sensor was loose and was re-tightened per bulletin.
- Land O Lakes, FL, USA
The contact owns a 2011 Nissan Juke. The contact stated that while attempting to start the vehicle, the contact noticed fumes and a strong fuel odor emitting from the air vents. The vehicle was taken to a dealer. The technician diagnosed that the fuel pressure sensor needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure and stated that the vehicle was previously repaired under NHTSA campaign number: 12V069000 (fuel system, gasoline). The failure mileage was 54,000.
- Dallas, TX, USA
The contact owns a 2011 Nissan Juke. While driving approximately 55 mph, the fuel gauge decreased and there was a fuel odor inside the vehicle. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 48,000.
- Belmont , MS, USA
The contact owns a 2011 Nissan Juke. The contact stated that the odor of fuel was present inside the vehicle. The vehicle was taken to the dealer, who diagnosed that the defect was caused by a faulty fuel pressure sensor. The vehicle was not repaired. The manufacturer was notified of the defect but no solution was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number 12V069000 (fuel system, diesel). The contact stated that the vehicle experienced the same failure that was listed in the recall. The failure mileage was 50,000.
- Black Diamond, WA, USA
As I was coming to a stop at the approaching red light, my car completely cut off. It was not enough time to turn on hazards or signal any approaching cars so the car causing the car behind me to hit into the back of my bumper. The hit caused something to fall off the top of their car and make a small crack onto my driver tail light. The car stopped because it was completely out of gas, even though the gas meter read that there was more than a quarter tank of gas in the car. There was a recall on my vehicle for the fuel system not reading correctly, which I had my car taken into the Nissan dealership in July, where they spent 3 hours "correcting" the problem. However, the problem was not fixed correctly as having no gas in the car (even though the meter said I had gas) caused my car to stop in the middle of a busy street, which in turn caused my daughter and myself to become involved in a car accident.
- Detroit, MI, USA
The sending unit in the fuel tank failed stranding my 19 year old daughter in traffic during a storm with very poor visibility. This could have resulted in a multi-vehicle wreck with fatalities. Law enforcement arrived at the scene and directed traffic in the rain. The vehicle was towed to the dealership and repairs were made.
- Natchez, MS, USA
- Knoxville, TN, USA