30 kWh Lithium-ion Battery Controller (LBC) Reprogram Voluntary Service Campaign
***** Campaign Summary*****
Nissan is conducting a Voluntary Service Campaign to reprogram the 30 kWh Lithium-ion Battery Controller (LBC) in 2016-17 model year LEAF vehicles. Nissan data gathering has shown the vehicle?s driving range gauge and Lithium-ion battery capacity level gauge may indicate a range/capacity that is lower than the actual amount due to a design issue associated with an improper capacity calculation. This error results in an understated remaining charge and driving distance available.
***** What Dealers Should Do *****
1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History - Open Campaign I.D. PC630.
- New vehicles in dealer inventory can be also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign).
- Refer to NPSB 15-460 for additional information
2. Nissan requests dealers repair any affected vehicles in retailer new or pre-owned inventory to ensure customer satisfaction.
3. Dealers should use NTB18-039 to correct any vehicles subject to this campaign.
4. Once repaired, dealer should submit a warranty claim and release the vehicle.
