Affected Component: SUSPENSION

Date Published
DEC 19, 2019
NHTSA TSB #
10170024
TSB Document
Summary
Transverse Link ***** Detailed Information ***** Nissan is conducting a quality action on thirty-two (32) specific MY2019 LEAF (ZE1) vehicles in dealer inventory and identified in Service Comm to torque the transverse link bolts and nuts to specification. Due to a manufacturing assembly issue, that has since been corrected, the transverse link fasteners may not have been torqued to specification. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. Nissan requests dealers to remedy all the affected vehicles, prior to sale to help ensure customer satisfaction. ***** What Dealers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC726  - New vehicles in dealer inventory can be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  - Refer to NPSB 15-460 for additional information  - Please continue to check newly arriving inventory for campaign applicability. 2. Dealers should use the attached procedure to remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. 3. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.