10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 95,768 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2003 Nissan Murano (2 wd) hesitates with no response to the throttle at low speed. For example, when accelerating from a stop sign or in traffic. After about 3 or 4 seconds, the car lurches violently forward. Problem has been consistent for the past year. Causes difficult and unsafe driving condition in good or bad weather (wheels will spin violently when there is snow on the road as the car finally responds to the throttle input after 3 or 4 seconds). Finally had enough after driving in bumper to bumper traffic in nyc yesterday and almost rear-ending the truck in front of me several times!
- Riegelsville, PA, USA
My 17 year old daughter was driving my 03 Nissan Murano to school when she stopped to pay a toll. When she tried to take off again the car would not move. Once the car got to 4000 RPM's it took off again. The problem stopped occurring for a couple of days and then it happened again. After that it started to happen frequently. After taking the car to the dealer I was told they were not sure what was wrong with it because a lot of different codes were coming up. Eventually I was told that I needed to get a whole new cvt transmission. This problem is very unsafe and could have caused my child to have a serious accident on a busy highway. This accident could have caused her, her life. The old transmission is not available because the dealership I brought it to told me that they were going to repair it and re sell it! I think that giving the transmission to anyone is a very dangerous idea.
- North Arlington , NJ, USA
2003 Murano has faulty transfer case, leaks fluid and has burning oil smell.
- Lancaster, PA, USA
My 2003 Nissan Murano sl AWD had a transfer case completely fail after the dealer failed to identify the problem. They claimed it was tire noise.
- Owens X Roads, AL, USA
I have a 2003 Nissan Murano with 70K miles. During stop and go traffic, I step on the gas pedal and the car does not move for a few seconds then suddenly the car jerks forward. This happens intermittently over the past month. I took it to the dealer and they charged $105 to diagnose it and said I need to replace the "valve body" for almost $1700. Doing a search on internet shows a lot of other 2003 Murano owners having the exact same problem. In fact, there are 2 other complaints of the same problem on here, one dated 2005, but currently there is no formal investigation. I would like this issue to be investigated and recalled, as this is a big safety concern for all 2003 Nissan Murano owners and it's not right for the dealers to make hefty profit on their mistake.
- San Clemente, CA, USA
This car has a serious safety flaw in that it hesitates from an idling stop. When you press on the gas while sitting with the engine idling the car will just sit there and then lurch forward suddenly. I first had this problem with the vehicle in 2005 or thereabouts, took it to the dealer (wilde Nissan waukesha wi) who contended they could find nothing wrong with the car. This was/is a very intermittent problem which comes and goes without warning, you never know when it will happen. I subsequently took the vehicle back to the dealer several times and got the same story. Eventually the dealership changed hands and the new owner (boucher Nissan waukesha wi, same address and location as original dealership) was diligent about researching and finding the problem. It was diagnosed as a "valve body problem" by the boucher folks. Nissan refused to honor repair claims and costs which were estimated to be around $1500 because the vehicle was "out of warranty" at the time boucher identified the defective condition. I firmly believe that Nissan should have honored repair costs as this is a serious safety flaw in this vehicle which could result in a crash or serious injury if not death of driver. Nissan has taken a very negligent and non caring consumer response position on this matter. The NHTSA should take Nissan to task to repair this serious safety defect in this vehicle before someone is seriously injured or killed because of the defective condition.
- Brookfield, WI, USA
For the last 10,000 miles, I would step on the gas after being in stop and go traffic and nothing would happen for a few seconds. Then, it would suddenly go. I found out that if you restart the car, you have instant power again. This problem would happen infrequently, but always when I had been driving the car for a while or while I was in stopped traffic for 10-15 minutes. Apparently the problem is not the cvt. It is a pressure sensor located either on the cvt or inside the cvt. I called Nissan Consumer Affairs to complain, but I got nowhere. My guess is that anyone with a 2003 Murano (and possibly later models) could experience this problem.
- Montreal, 00, USA
2003 Murano was stopped. Driver had foot on brake. Vehicle was struck in rear. Brake pedal went to floor and vehicle rolled through intersection. Had to pump brake pedal twice before brakes would hold again. Ever since, vehicle labors as if pulling a heavy load or as if parking brake was partially engaged. Nissan dealer states that brakes seem to work, therefore they will not attempt to find cause of pedal-to-the floor incident or cause of vehicle "laboring".
- Midland, NC, USA
- Rocheport, MO, USA