10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 55,670 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driving vehicle at night 300 miles from home when the "battery" and brake trouble lights came on. Car completely lost power suddenly and I was not able to get the vehicle to the road shoulder. This was very dangerous. I was towed to a local dealer and had to rent a car home and rent a car to come back for my vehicle. Alternator was diagnosed as failed. Nissan dealer could not obtain part for 7 days. No explaination. Pe04077_cat
- Elkridge, MD, USA
Vehicle lost power on a busy street. After searching the web, consumer found similar complaints. Vehicle was towed to dealer, who determined that the alternator was defective. Pe04077_cat
- Miami, FL, USA
While driving, the vehicle stalled. The consumer was unable to restart the vehicle and had it towed to the dealer for inspection. The mechanic determined that the alternator needed to be replaced. Pe04077_cat
- Yonkers, NY, USA
Battery light and brake light illuminated. The next day, car stopped, while driving, almost causing a rear end accident. All power was lost. Dealer replaced alternator. 2003 Murano, AWD, 11000 miles. Pe04077_cat
- Zion, IL, USA
(1) vehichle was operating normally, then the battery and brake warning lights came on. 2) while driving down the interstate looking for a dealership, the entire car shut down, including the engine and braking. I had to cross 2 lanes of interstate traffic to get to the shoulder without power or adequate braking. At the time, I was travelling out of town and was stranded in a city where I knew no one. (3) after being towed to a dealer, the day after I was told the alternator and battery were both bad. A new alternator had to be ordered but there were none in the immediate area and didn't know when one would be available. The alternator and battery were eventually replaced at no cost to me, 3 working days after arriving. Old parts are not available. Pe04077_cat
- Yakima, WA, USA
Following 15000 mile routine service and while returning to my home from the Nissan dealer, my Nissan Murano SE AWD's brake light and battery light went on. I lost complete power (voltage) while making a left turn to a major intersection. The brakes failed and the accelerator pedal did not operate. Nearly lost my life with an approaching sand truck and vehicles driving behind me. The problem/defect identified by the dealer was a faulty alternator, which was subsequently replaced under car warranty. Pe04077_cat
- Clermont, FL, USA
Nissan Murano has dangerous design defects compounded by unresolved electronics problems. Design flaws: 1) ineffective defroster system, 2) long-armed wipers clog easily, 3) all doors must be unlocked to get gas (inviting carjackers). The defroster-wiper problem was made worse by electronics. While I was clearing windows the car locked in 13 degree weather. The car: 1) locks doors at random intervals, 2) puts the windows down without warning (the service manager says, "don't not leave valuables in this car!"), 3) the remote entry system often does not beep requiring that I check all doors (especially given the other problems with locks), 4) now the car sometimes tells me that the driver's door is open (when it is not). The car is virtually new (less than 6,000 miles). Nissan knows they have this problem. There is an internal service memo it. But when consumers complain they are "stone-walled" with, "we could not duplicate the problem." Last Friday my caracted up at the dealership. The service manager acknowledged in writing on Nissan letterhead. This problem exists and it is in a number of models -- maxima, Altima, titan trucks, and Muranos. Nissan shouldrecall all of the affected vehicles, provide rental cars while repairs are made, and to issue credit vouchers for all of the past aggravation they caused by their failing to provide good-faith solutions to the problems they know exist.
- Cincinnati, OH, USA
- Sunrise, FL, USA