10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 74,283 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power lock on passenger door on 2005 Nissan Murano would not lock or unlock it.
- Cleveland, OH, USA
Door locks problem. When I lock the doors with my control or from the inside, they don't lock or unlock. Same with the trunk, I cannot open my trunk because the system doesn't work. I contacted dealer and they told me I have to replace locks (all 5) for more than $1500 I also see this issue is common in all Nissan in different years. A recalled should be called since this is a security issue with the car. Thanks
- Doral, FL, USA
On September 17, my driver's door would not open with the keyless entry or with the actual key. I called Nissan of queens to state again that something fraudulent was done to my car since my initial visit on September 4. they advised me to come in to "check" the problem. However, past experience leads me to believe it will be to "fix" the door, charge me some ridiculous amount, and then create another malfunction. This new malfunction will have me coming back the next week for a repeat of this fraudulent service. My car is breaking down before my eyes and I cannot understand why Nissan would let this happen to a loyal customer. As you know tampering with my car door can be harmful to my person in the following ways: 1.having a secure environment is paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2.there is a security problem with Nissan locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. 3.in emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers).
- Brooklyn, NY, USA
The air bag indicator light is flashing in the dash again. I had this problem fixed once before while still under warranty at the North little rock dealership. On leaving the garage within just a mile, I made a left turn and heard a crunching noise in the steering column and it came back on. I went strait back and they said they would fix it but the (second replacement part) wouldn't be in till the next day so I was given a loaner for one day. Now it's back on again. Also noted shortly after the warranty expired that the lumbar support on the drivers side no longer inflates/deflates and hasn't worked since. I have had all recalls fixed and had to replace the battery at 37,000 miles at my cost. Also had to have the dealership resurface both front rotors and replace a rear caliper under warranty that had locked up 1 & 1/2 years ago. I see that the front rotors are in need of resurfacing again even though the break pads have 1/2 of there wear left to go. Due to the highly chromed /curved dipstick, getting an accurate oil level reading is not possible at any time, so the dipstick has only been removed three time since purchasing it as it is a pointless endeavor. I own six autos that range in age from 1972 threw this 2005 Murano and of all of them, the Murano is the least trusted one. I will never own another Nissan.
- Fremont, MI, USA
Bought 2005 Nissan Murano 8-08, had electrical problems 1st week replaced battery, 2nd week, labor day weekend alternator failed, had replaced under warranty. Took 2 and a half to 3weeks in shop. 3 weeks later the replacement alternator failed also.
- Andover, OH, USA
The contact owns a 2005 Nissan Murano. While driving 35 mph, the battery failed in the vehicle. The dealer replaced the battery. Eighteen months later, the battery warning indicator illuminated and the battery failed again. The contact referenced NHTSA campaign id number 05V319000 (electrical system:alternator/generator/regulator), which was identical to the failure she experienced. The dealer stated that her VIN was not included in the recall; however, they changed the cam shaft position in the vehicle. The failure mileage was 44,400.
- Austin, TX, USA
Nissan's recall on the 2005 Murano states that the vehicle falls into a "failsafe" condition which limits vehicle speed. Very shortly after this, the engine will stop running...could result in a crash. My vehicle had done that 4 times. Two times in heavy traffic. You have about a minute to get to the shoulder before the vehicle stops. In that minute, the vehicle is rapidly decelerates to a crawl. I was nearly rear ended by a Toyota sequoia. Dominion Nissan "fixed" my vehicle and assured me it would not happen again. A few month later, as I neared my home, it happened again. The alternator was replaced pursuant to the recall notice. On January 11, 2008 I left work and headed for the interstate. The vehicle decelerated from 50mph to a crawl within about a minute. Dangerously made it to the shoulder. Had this happen several moment later I would have been trying to merge onto the interstate, in rush hour, in a construction zone. I could easily have been killed in such a circumstance. Nissan "fixed" the car again. It happened again on January 19, 2008. They want to "fix" it again. I said that they should replace the vehicle. I filed a complaint on Jan 21 by phone, Jan 27 by email and Jan 28 by letter. Nissan and the dealer have not responded.
- Chester, VA, USA
Vehicle has entered "fail-safe" mode at least 8 times in the past year. Dealership has had the vehicle no less than 7 times following "fail-safe" events. Ground wire to ECM svc bulletin was completed. Recalled alternator was replaced (after 4th event). Airbag sensor and airbag spiral cable were replaced following separate events. Currently, carmd tool is giving a P2135 error code, and states that latest event was caused by throttle position sensor/switch and/or an "a" /"B" electrical voltage correlation error. All "fail-safe" mode events occurred during high-speed (55-65 mph) traffic on multi-lane highways, with the exception of the latest event. Three times, entry into "fail-safe" mode created extremely hazardous situations and near-accidents. Each time, after the ignition was switched off, the vehicle has restarted in normal operating mode, but the mil came on and stayed on until vehicle was serviced by dealership.
- Englewood, CO, USA
Exiting parking lot onto roadway, engine hesitation with little acceleration, AWD lock comes on, service engine soon comes on. Turn off roadway, shut off vehicle and restart, no acceleration power, malfunction indicator lights still on - cannot drive vehicle. Next morning towed to dealership; report is a code U1000 - electrical and ground wire problem. Tsb procedure followed based on the code. However, tsb says it applies to the code only when no malfunction indicators lights are on. Therefore, I do not believe problem is fixed. Also, since then a vibration is detected through the gas pedal when accelerating. Service manager and tech test drove and stated there was something detected but no fix since there is no tsb for this kind of problem.
- Lynnfield, MA, USA
Both failures 4/8/06 and 5/1/06 - pause in starting, engine hesitations when running, AWD lock comes on, service engine soon comes on, no acceleration power - cannot drive vehicle. Both times same code U1000 - electrical and ground wire problem. I have been left stranded twice in this vehicle and feel very unsafe!
- Federal Way, WA, USA
- Parker, CO, USA