10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
70,939 miles

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« Read the previous 20 complaints

problem #362

May 132015

Murano

  • 133,000 miles
Driver seat frame (rear) has broken.

- Arlington, TX, USA

problem #361

May 082015

Murano

  • 88,000 miles
Seat broke, why is this there no recall on a seat breaking" it's the driver seat! how would you like your seat in you car just to drop to one side for no reason" Nissan should not skimp on something that you sit in while driving!

- Largo, FL, USA

problem #360

May 012014

Murano

  • 90,000 miles
I noticed while turning a corner that my seat completely lifted up on one side, I brought it to an auto body shop where they told me it had been previously welded and the weld broke, they rewelded it and now it is broken again, it has been less than a year since it was welded. I fear that in the event of a serious crash I could possibly be ejected from the car, I am not happy that there is nothing being done by Nissan about this, this is my 3rd Nissan and the first with a serious problem I would hate to have to buy a new car and have it not be a Nissan because they are not fixing this problem.

- Chicopee, MA, USA

problem #359

Mar 182015

Murano 6-cyl

  • 176,300 miles
Driver seat broke during driving on highway coming around a curve. The movement was quick, had to hold onto steering wheel to maintain control. Took next exit off to gather what just happen. That's when I rock the seat and knew it was broken. I was driving back from out of town and had over 140 miles to make it home. I had to drive with caution, because I wasn't for sure if the back would fall back into the rear seat. My passenger google for information on youtube and found this had happened before with other Murano. The manufacturer has not issued any recall on a defects with their seats. Nissan has not informed me on any recall with this vehicle. Some type of assistance with this major equipment need to be address quickly. Driving with a seat falling from you can cause serious injuries to the individual and others. Safety of customers should be a major priority. Nissan manufacturer need to step up an own responsibility for their defect. I own other Nissan vehicle and have family members that own Nissan vehicle, we or disappointed with how Nissan is handling their customer.

- Atlanta, GA, USA

problem #358

Aug 132014

Murano

  • 98,000 miles
I was driving and I stop in a red light. A car hit me in the back and I feel the seat went down from one side. Pl ease they need to check this. And also.

- Palm Harbor, FL, USA

problem #357

Mar 262015

Murano 6-cyl

  • 143,000 miles
I bought the car used in 2010 and by 2011 the seat had locked in position and brought it in to a Nissan dealership to get it repaired since I bought the extended warranty. I was told that the problem was not covered in the warranty but they would fix it for $1300 and I chose at that time not to get it fixed, not knowing that there was a defect in the seat frame design by Nissan. Upon research later, I found out that year model and make had a defective seat frame and it would eventually break on one side. Sometime in 2013 it sure enough broke and when I went to renew my inspection sticker last week I was told that I was rejected because of the seat movement. I called Nissan Consumer Affairs and asked if they could help me out in any way to help fix the seat frame (which is now estimated at over $1500 to fix) because it is their faulty design, and was denied any assistance what so ever. So now I have a broken seat and an out of date inspection sticker and Nissan will not offer me any assistance for the cost of repair and denies any knowledge of any problems with the seat frame for that year model. The man at the inspection sticker place told me it is an unsafe driving condition driving like it is which is why he would not give me the inspection sticker because when he applies the breaks, the left side of the seat slides forward. How can a automobile dealership as big as Nissan deny this and not offer any help to fix the problem is beyond me. I want to tell this to all Nissan owners and I would not own another Nissan if I got one for free. I do not have the money to get the seat frame repaired and I use the vehicle every day to go to and from work, I am not sure what other options I have other thatn to drive unsafe and with an out of date sticker.

- Mandeville, LA, USA

problem #356

Mar 152006

Murano 6-cyl

  • 800 miles
Purchased 05 Nissan Murano in Feb 06 new 03/06 800mg car not turn on thought it is was use radio when car ignition off. Susp prob feel bumps axel boot leaks, continuous. Nissan san leandro ca dealership said a rock must have hit it. Thermo went out 2013. Paid new thermo. Left the dealership still overheat. Returned told stuck gasket on new thermo" under warrant 10yr why not covered? 2011 while drivin no warning car decelerated power went off@ 35. Nissan didn't alert me to alternator recall I paid 4 new alternator. Why wasn't warranty covered? im ask 4 reimbursement for 650. Nissan told me my VIN isn't on recall bulletin. Put claim into Nissan consumer aff not reimburse me. Claim in auto bureau [xxx] rep not reimburse me. Now steer pwr hos broke rack. Rear tires wear diff? Nissan said due 2 front whl dr? my oil drk now. Nissan says good will gesture they're replacing lower arm bushing crack @ their expense, aren't they sweet this car drives like [xxx] this car only10 yrs old 82K miles and lots of problems, my mechanic said the trans will go out early in this car. Why is NHTSA and atty general allowing Japan parts mfr T2 not B sued over these sh*tty plastic faulty parts on Nissan Muranos? why Nissan still designing & sellin these lemon cars" I cant sell this car my conscious I have 2 B honest its a pos I will never buy Nissan again. I would like to see these Muranos totally recalled. See internet complaints susp prob fuel prob axel probs, generally runs like crap, not a reliable car a lot money has been put into this car still keeps havin expense prob NHTSA needs 2 notify public this SUV Nissan Murano 2003 & up is a money pit garbage. Cd player broke 1st yr warranty covered. Driver seat broke leans 2 left ripped seat, visor doesn't stay up. Would like 2 C atty general 2 address probs complaints stop allow make these SUV Nissan Muranos. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Castro Valley , CA, USA

problem #355

Jan 132015

Murano

  • 97,000 miles
The contact owns a 2006 Nissan Murano. While driving approximately 35 mph, the contact heard a loud abnormal sound and the driver side seat bracket fractured. The failure recurred on multiple occasions. The vehicle was taken to a dealer. The technician diagnosed that the seat bracket failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000. The VIN was not available.

- Middleboro, MA, USA

problem #354

Dec 292014

Murano

  • 103,000 miles
While driving on the freeway at 65 mph we heard a loud pop and the driver seat started sinking to the back left my husband and I got so scared because he could not reach the pedal or the break when this happened. We were in the car with 2 small children. He pushed himself as much as he could practically seating in the air over the seat to reach the pedals to get off the freeway. I can say that we have never experienced something so scary and dangerous we could of crash. I contacted Nissan usa and explained the entire incident and they asked me to take it to the nearest dealership to access the damage. I went in the next day only for them to tell me that it was $1,400 to repair the seat frame. The worst was the mechanic admitting that this happens often in the Nissan Murano. I called them back and they referred me out to a different department just to let me know that it was not in their budget to fix my seat. Like if they were doing me a favor and I was asking for something absurd. This is insanely dangerous and is a manufacture defect on Nissan part. There is so many complains of the same issue and no one is doing anything about it. Nissan is more than aware of the problems if their own people are saying it. We need to start holding them accountable for this issue. Because this is very dangerous and is happening way to many times. If the freeway was busier that day we would of crash, unacceptable!!

- Chino, CA, USA

problem #353

Dec 052014

Murano 6-cyl

  • 80,940 miles
Driving on I95 and hear a pop and the driver's seat shifted about 5 degrees to the left and the back left corner dropped. When I turned to the right, it felt like the left side of the seat would raise up then drop back down as I completed the turn. I took the car to the bel air (md) Nissan dealership the following Monday. They found the driver side seat bottom weld had broken causing the seat fame to bend and slit. They installed gusset and welded. Cost $757.08. I contacted Nissan customer service telling Nissan I thought this was a safety issue and the seat frame on an 8 year old car with less than 81,000 miles should not break unless it was under designed or was defectively made. Nissan assigned a case number of 16837975 and said they would get back to me. They got back to me on 12/17/2014 stating Nissan would not reimburse the cost and Nissan was not responsible because of the infrequent of occurrence but would not tell me the number of occurrences.

- Belcamp, MD, USA

problem #352

Oct 012014

Murano

  • 82,000 miles
My seat has dislodged from the base in the back left of the drivers side seat just as many others have as well. I noticed it while driving around town when the seat rocked out of place. I took it to the dealer the next day to have it inspected. They said it was a failure and needed to be welded ($500) or the seat needed replacement ($1500). I asked if this was a common problem, and they responded no. Since it seemed so far beyond a normal issue with a vehicle, I decided to contact Nissan North America to see if there was a recall or if something could be done to help. After a week long investigation, Nissan offered no help. They were vague as to my inquiries if this had happened to other vehicles of the same make. After some further research I came across safecar.org, and found it to be a common problem. Moreover, to find that an investigation took place already on the issue and was closed with no action is ridiculous and negligent. Does there have to be a major accident for this issue to be taken seriously? I hope the case gets reopened and the issue is prevented going forward.

- Medway, MA, USA

problem #351

Dec 042014

Murano 6-cyl

  • 99,822 miles
While driving, I heard a pop come from under the driver's seat and the seat collapsed to the left rear. I'm assuming that this is the seat frame issue that hundreds of thousands of Murano owners are complaining about.

- Saint Petersburg, FL, USA

problem #350

Nov 032014

Murano 6-cyl

  • 97,000 miles
Wile driving casually, the seat felt like dislocating off it's track and leaned forward and to the right. I pulled over when possible and observed that the seat is loose on its rear left side and rocks freely towards the front. Electrically it functioned as usual. My garage mechanic (not a Nissan dealership!) checked it and found out the metal frame of the seat is broken. He warned me of keeping driving it and said he could not fix it but will look for a body shop or some one who will. I went online to research it and learned that this is a common well-known safety violation by the manufacture, which unfortunately, or in a unexplained other reason, was never recognized as an official safety recall. I want to add my voice so it will be taken care off. Before more people will be hurt.

- Philadelphia, PA, USA

problem #349

Oct 052014

Murano

  • 96,000 miles
The contact owns a 2006 Nissan Murano. While driving approximately 65 mph, the driver's seat frame fractured without warning. The vehicle was taken to a dealer. The technician diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the defect. The failure mileage was 96,000.

- Pasadena, TX, USA

problem #348

Oct 062014

Murano 6-cyl

  • miles
I started noticing the driver's seat seemed loose when I would sit down on it. It rocks back and forth. It seems that the rear bracket is broken. In researching this prior to taking it into the dealer, it looks like this is a common issue. I just hope I'm not in an accident before I can get this repaired. I'd hate to see what could happen to me if I get rear ended.

- Mesa, AZ, USA

problem #347

Sep 282014

Murano 6-cyl

  • 96,000 miles
Wife was driving on freeway when driver side seat frame broke after doing research this has been a known issue for years not sure why it is not a recall yet. I know 2 other people in my family who this has also happened to. I'm happy nothing happen to wife or son. Go to dealership and they want to charge $800 to $1500 to fix I do not agree with this needs to be a recall not sure if they are waiting for someone to die to make it a recall. Info on this matter is all over the web if you own a Nissan Murano 2003 to 2007 this will happen if it has not already. This seat frame was poorly engineered and Nissan needs to take care of.

- Pasadena , TX, USA

problem #346

Oct 012012

Murano 6-cyl

  • 60,000 miles
While driving to office one day on interstate 495, I heard a popping sound and later realised that the seat does not move forward and broke on one side. The bracket which holds the seat and this seems to be a common issue with Nissan Murano. The warrenty ahs expired and dealer does not want to fix this.

- Burke, VA, USA

problem #345

Oct 192014

Murano 6-cyl

  • 133,000 miles
While I was driving my 2006 Nissan Murano there was a big snapping sound and the seat slumped to the rear left. When I make left turns the seat swings up. It was difficult to stay seated in the proper position to correctly handle the vehicle. I have not taken it to be repaired yet but it is apparent something broke on the rear left side of the chair frame. Considering the amount of complaints I have seen from others with this same issue I think it is a disgrace Nissan has not initiated a recall on this problem. It certainly has the potential of causing a major safety incident. Fortunately I was able to keep the vehicle under control when it snapped. This vehicle is my first attempt at a Nissan but the lack of customer care for such a chronic problem says a great deal about the company.

- Westerville, OH, USA

problem #344

Oct 052014

Murano 6-cyl

  • Automatic transmission
  • 96,000 miles
The contact owns a 2006 Nissan Murano. The contact stated while driving 60 mph, the metal seat frame for the driver's side seat became fractured. The vehicle was taken to the dealer. The technician diagnosed that the seat frame needed to be repaired. The vehicle had not been repaired. The approximate failure mileage was 96,000. Updated 10/21/14 updated 5/5/2015

- Pasadena, TX, USA

problem #343

Feb 032014

Murano

  • 120,000 miles
The contact owns a 2006 Nissan Murano. While driving 30 mph, the driver seat bracket fractured. The vehicle was taken to an independent mechanic and the technician confirmed the failure of the driver seat bracket. The vehicle was not repaired and the manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 120,000.

- Polk City, FL, USA

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