10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 73,109 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Nissan Murano. The drivers seat bracket broke on the driver side. The vehicle was taken to the dealer who informed him that they would have to replace the entire carriage which would cost $1200. The manufacturer was contacted and advised him that he had to get an estimate from the dealer. He provided the manufacturer with a dealers estimate they and was told that they would contact more than two months ago and had not done so when the complaint was filed. The vehicle was not repaired. The failure mileage was 80,000.
- Estada, OR, USA
The driver's seat has somehow separated from its attachment on the floor. When the seat is raised for a short driver it is becomes clear that the left side of the side isn't attached to anything! one can rock it from side to side.
- Passaic, NJ, USA
During normal operation of the vehicle the drivers seat bracket failed causing the seat to rock loosely.
- Newark, OH, USA
My 2007 Nissan Murano drivers seat when activated only moves on one side. I contacted Nissan and they said since I am past the 36,000 mile warranty they will not pay the $1,300 plus repair fee. I currently have 42,000 mile on the vehicle.
- Danboro, PA, USA
2007 Nissan Murano with 54000 miles purchased new in 07 - as I was driving I heard a pop. Later realized that the driver side seat is loose at the back left side and moves and drops 2 - 3 inches when sat in. Wobbles when turning curves. Electric seat still moves back and forward but does not tilt. Dealer said over the phone when I called to make an appointment that it is a broken track and is out of warranty. Would require replacement of entire seat foundation and would cost $1300 to repair. With so many complaints about the same defect and some much worse, why is there no recall for a safety hazard?
- Lake Jackson, TX, USA
The contact owns a 2007 Nissan Murano. While traveling 30 mph the contact heard a loud noise inside of the vehicle, seconds later the contact noticed that the bottom of the front driver side seat had collapsed. The vehicle was taken to the dealership where the contact was informed that the lifter link assembly needed to be replaced. There were no prior warnings and the vehicle was not repaired. The current and failure mileages were 46000.
- Austin, TX, USA
The contact owns a 2007 Nissan Murano. The contact was driving 25 mph when the electric rail track for the front driver seat fractured. The contact would have to lean to the side in order to drive the vehicle, causing extreme difficulty driving. The dealer stated that the electric rails would need replacing. The contact stated he was advised by the dealer that the failure was very common in his year, make and model and the contact believed that the failure should be covered under a recall. The vehicle was not repaired. The VIN was not available. The failure mileage was 60,000.
- Lewiston, ID, USA
2007 Nissan Murano driver seat, left corner weld is broken and rocks while turning corners or driving. If you are not sitting in the seat you can just move the seat freely and it is obvious that it is broken. Nothing was done to correct this as not covered under warranty. I feel this is a big safety concern as you are the driver of the vehicle and need to control it, meanwhile you are sitting in an unsafe seat that is broken.
- Council Bluffs, IA, USA
Drivers side power seat on my 2007 Nissan Murano is broken. The left side of the seat moves fine but the right side is locked in one position. I had the problem diagnosed by an authorized Nissan dealer and was informed that a plastic gear on the side right side of the seat used to move the seat from back to front is damaged and needs replaced. This plastic gear is probably less than $5 to manufacture but I was told by the dealer that the whole track needs to be replaced at a cost of $750 (not including labor). There are numerous complaints on the internet regarding this issue.
- New Kensington, PA, USA
Drivers side seat frame broken. No accidents, or any other issues before it becoming broken. We need to replace the frame of the drivers seat costing $1200. There are multiple complaints on the same issues with the same model/yr. As well as the same model and different years.
- Plainfield, IL, USA
I have a 2007 Nissan Murano that experienced a break to the drivers side seat frame. The metal support at the back of the seat sheared off from it's weld to the rest of the seat frame causing the seat to suddenly rock backwards. Nissan usa refused to repair this defect at their expense and are charging $1,132 for an entirely new seat frame assembly. After searching the internet and finding many, many other owners with the same issue, I took my car to a local welder here in cincinnati Ohio and had him weld the piece back to the frame. He also shored up the other side and took out the passenger seat as well and found a crack in the metal support frame on that side. That was welded also. I am concerned at Nissan's apparent disregard for the potential safety issue here. It seems to me that there are enough similar problems to warrant a recall for defective design and/or manufacture. The local welder I used in cincinnati told me this was his 4th Murano. That's one local welder in cincinnati. Thanks for your attention to this issue.
- Mason, OH, USA
The driver seat frame on my 2007 Nissan Murano broke while I was driving and I almost lost control of my vehicle. I went by the dealer today and they said same is not covered and want me to pay one thousand dollars for a new frame even though they know same is defective, they said until same is deemed a safety issue /recall they are not going to fix anything for free.
- Richmond, VA, USA
Seat bracket broke, which seems to be a major safety defect in the Nissan Murano. When I attempted to adjust the seat only one side would raise, the other was broke....no other event led to failure. Cant even buy an updated part, Nissan only sells the same defective part.
- Troy, AL, USA
Suddenly, while driving my 2007 Nissan Murano today, I heard a "snap" sound, and the driver's seat began leaning to the left. Not feeling safe in the car, I stopped to inspect the seat, and found that the steel frame was broken under the left rear corner of the seat cushion. The car has been driven 50,000 miles at this point, so it is no longer under warranty. This is obviously a safety issue for this vehicle.
- Jericho, NY, USA
The seat mount failed on my 2007 Nissan Murano. In reviewing the damage, I discovered that the mount is a thin strip of inferior metal. In exploring options to fix the seat I went to the dealer, who said a repair would be approximately $1,500. I do not believe that this is a maintenance issue and is definitely a safety issue. In reviewing the database there have been several investigations but with no recommendations. Please help.
- San Antonio, TX, USA
Nissan Murano driver seat base is broke in 2 pieces.
- Pembroke Pines , FL, USA
Driver power seat of Nissan Murano breaks for no reason while I was driving the vehicle. I am only 179 lbs. Left rear bracket broke and seat becomes unstable. It is shaking from left to right and front to rear. When press the brake pedal, seat leans to the back. It also may be dangerous because seat has a safety bag.
- Newton, MA, USA
The drivers side front seat bracket broke while driving, thus allowing the seat to lean sharply to the door.
- Kamloops Bc Canada, 00, USA
I have a 2007 Nissan Murano S model with a broken seat linkage bracket on the lower left hand side of the drivers seat. I was 3 months out of my warranty with only 25K miles, the vehicle is moderately used and it's a big safety issue. My seat no longer stays upright and will rock on the left side.
- Little Ferry , NJ, USA
- Estacada, OR, USA