10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 73,109 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
TL- the contact owns a 2007 Nissan Murano. The contact stated that while making a left turn, the front driver's seat bracket fractured causing the seat to become unsecured to the front seat rail. The vehicle was taken to the dealer, who diagnosed that the seat bracket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 95,000. Djr
- West Sayville, NY, USA
The contact owns a 2007 Nissan Murano. While driving at an unknown speed and attempting to make a left turn, the front driver seat bracket suddenly fractured. The seat became unsecured to the front seat rail. The vehicle was taken to the dealer. The technician diagnosed that the seat bracket needed to be replaced. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 95,000.
- West Sayville, NY, USA
I was driving on the freeway. I heard a pop and the seat tilted to the left. My first instinct was to swerve and I narrowly missed hitting the center divider. Once I calmed down and recovered, I drove home. I probably should not have done that. When I came home, I looked underneath the seat and observed the seat bracket assembly cracked at the weld. I contacted the dealer and was told that this is very common. I am not sure what very means. Cost of repair is $1700-2500. He recommended going to a body shop to have the part welded back together.
- Alamo, CA, USA
2007 Murano. Front seat, front bracket broke at 59000 miles. Front seat dropped to the left. Heard this was an issue for many Murano owners and is an expensive fix for something that seems defective. Supposedly its usually the rear bracket of the front seat so now im just waiting on that.
- Denville, NJ, USA
Car loses its electric power...shuts down in the middle of driving. The seat belts in the back do not work. The driver and passenger seats shift.
- East Rutherford, NJ, USA
Got in the vehicle and the seat frame broke (driver's seat - left rear). This is going to happen with every 2003-2007 sometime. Nissan needs to recall. This is a safety issue. Someone will be killed if this happens while driving. This is a $1,200 repair from the dealer. I didn't get it fixed yet. Help!!
- Hanover, PA, USA
The contact owns a 2007 Nissan Murano. The contact stated that the anchor bracket on the rear driver side fractured causing the driver's seat to move out of place. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,000.
- Houston , TX, USA
The contact owns a 2007 Nissan Murano. The contact stated that driver's seat height adjustor failed. The vehicle was taken to a dealer, who diagnosed that the seat pan needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
- Anchorage, AK, USA
While driving my wife heard pop and driver's seat broke dipping to the left at rear of seat. I've investigated this matter and seat will cost over $1,000 to replace and is a common problem. Can't understand why if this is a common problem this is not subject to a recall. From the number of complaints it looks to me as though the metal used to make the seat bracket is not sturdy, or defective metal is being used.
- Moreno Valley, CA, USA
While adjusting the drivers side power seat, something in the power seat mechanism appears to have broke and the seat in now uneven, and feels like it is coming off the rails especially when going into a curve, where you must hang onto the steering wheel for balance which causes undue anxiety for fear of losing control. The seat feels like it is off the rails, and when I use the power seat adjuster, it only lifts one side of the seat. This happened over 2 years ago at about 45,0000 miles. I now have 70,000 miles. I have learned if you keep the seat adjusted so that its closest to the floor, then there is less of a feeling that the seat is coming off, than if the seat is adjusted to a higher position. I have chosen not to get this repaired solely due to the $1,100 expense which it appears to cost to repair this safety issue. It's an annoying issue, it reminds me of the Ford I had as a teenager that I had to use rope to keep the driver door shut.
- Fort Lauderdale, FL, USA
The contact owns a 2007 Nissan Murano. The contact stated that the front driver's seat fell backwards after a loud cracking sound emitted from the vehicle. The vehicle was taken to the dealer. The technician diagnosed that the seat frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
- El Cerrito, CA, USA
Sat in car to take daughter to school. Heard a loud clunk and my driver's side seat broke. The rear bracket came loose and now my seat wobbles/bounces all over the place. Over bumps it's worse. Turning a corner sends me up against the door. I find myself grabbing the steering wheel for balance and that causes my car to swerve. Hubby thought I was exaggerating until he sat in seat. Looked online and saw many similar complaints. Called Nissan and the service advisor said it's a common problem and I should call Nissan to see if they will cover parts. It's a safety issue!!! if Nissan is aware there's this big of a problem why no recall" because no one has died?" seems that's the only way they will make this right. Right now I'm using the "fix" the guy before me used....piece of wood under the seat to keep it stable enough to drive. Quoted $1700 parts and labor.
- Rancho Cucamonga, CA, USA
While the car was in motion I heard a pop, the drivers seat and myself, lurched back and to the left into the drivers side door. I was very startled but luckily was able to hold onto the steering wheel otherwise I would have lost control of the car.
- Bronx, NY, USA
I have a 2007 Nissan Murano and as I was driving the seat broke causing me to almost slide off the seat. I called Nissan to make an appointment to have it fixed and was told that it would cost me $1500. I decided to go home and check if there had been any recall on this part and was shocked to see letter after letter from Nissan Murano owner with the same problem. This I feel is very dangerous and should have been addressed with a recall from the dealer.someone is going to get really hurt if they are riding down the highway at 65 miles an hour and the seat breaks. I hope by writing to you this can be avoided.
- Somers Point , NJ, USA
Entered driver's side of vehicle, sat in seat, and heard a snapping/breaking type noise. In sitting on the seat it began to wobble and was on a slant. Had to place a piece of wood to level it off so I could use my vehicle.
- Hatboro, PA, USA
First problem was the driver side visor which kept flopping down causing a hazard blocking the driver's vision. Second problem happen later, the driver seat broke while driving, left rear bracket broke. Call and wrote to Nissan customer service and was told both problems were out of warranty and they would not honor my claim. This is the third Nissan that I have owned, and will never buy another Nissan product. For a vehicle that has less than 100K miles to have these problems and for Nissan not to cover the problem shows a true lack of customer service.
- San Geronimo, CA, USA
When I entered the vehicle, the bracket on the driver's seat broke, causing the seat to rock and tilt to the left. After researching the issue online, it appears to be a rather common occurrence for this model year. Apparently Nissan issued a tsb on the problem, but did not issue a recall. If the driver's seat is not secure, how effective can the safety belt be in a crash? it is a real danger, and should be recalled.
- Niskayuna, NY, USA
The contact owns a 2007 Nissan Murano. The contact stated that the driver's seat framing was cracked and detached from the seat along with a bolt that was broken on the frame. As a result, the seat had become unstable. The vehicle was taken to the dealer the technician diagnosed that the drivers seat hinge and frame needed to be replaced. The vehicle was to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.
- Springfield, MA, USA
The driver seat hydraulic mechanism broke and the seat does not move forward or backward making it dangerous for the driver that needs to adjust the seat.
- Creve Coeur, MO, USA
- Abington, PA, USA