Was in a parking lot - stranger pointed out my rear tires were angled in like a teepee brought car in sub frame completely rotted out and broke by welds on both sides - 10 years old 165,000

- Biddford, ME, USA

The contact's wife owns a 2007 Nissan Murano. While driving 30 mph, the contact struck a bump in the road and heard an abnormal noise under the vehicle. Upon inspection, the contact noticed that the rear subframe was completely rusted. The vehicle was taken to the local dealer (boch Nissan South 685 S Washington St, North attleborough, MA 02760 (844) 464-3557) where it was diagnosed that the rear subframe was rotted and needed to be replaced. The contact mentioned that the vehicle was currently at the dealer. The vehicle was not repaired and was deemed unsafe to drive. The manufacturer was notified of the failure, but did not offer assistance. The failure mileage was 95,000...updated 07/21/17

- Attleboro Falls, MA, USA

Hello, I own a 2007 Nissan Murano and have just had an issue where the entire sub frame has broken in half due to rust. The car is not even 10 years old (160K miles) at this point and I was wondering if such a dangerous issue would be eligible for repair via Nissan? any help would be greatly appreciated. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Savannah, GA, USA

Exterior driver side door handle broke. Cheap plastic fell apart. Dealer won't cover cost to fix.

- Westminster, CA, USA

The contact owns a 2007 Nissan Murano. The contact stated that the sun visor on the front driver side of the vehicle failed and remained down, which caused the contact's vision to be obstructed. The contact stated that the sun visor had to be held up manually while driving. The failure recurred continuously. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

- Johns Creek, GA, USA