10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,424 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driver's seat became wobbly and unstable without warning making driving quite difficult; dealership staff indicated seat track needed costly repair. Driver's side visor drops down unexpectedly while driving and will not stay put; cost to replace would be nearly $200. I thought these items lasted for the duration of the vehicle.
- Memphis, TN, USA
I didn't have any issues with it until dropping my son off for school one morning in September. As I pulled off from the corner and then tried to make an immediate left turn, my car just stopped, steering wheel locked and I had to pull as hard as I could to finish the turn and not get hit by oncoming traffic. Needless to say, I was terrified but glad that my son wasn't in the car at the time. For the past five months, my Nissan Murano just stops or stalls at random. It doesn't matter how slow or fast, whether I'm turning or not, it just turns off. I have to quickly turn the key to "off" and then try to quickly restart the car. I've had to struggle to pull the wheel to pull the car to the curb just to get out of the way of traffic. I've had my kids in the car and it's happened with my husband as well, and he's driven on the expressway (which we will no longer try with that car). No help from Nissan or Nissan dealerships - just given the run around about very unsafe car.
- Cincinnati, OH, USA
I've only been driving my 2007 Nissan Murano car that I recently purchased used for 3 weeks. I was driving on the road and suddenly my car started jerking, shaking, smoking from under the hood then it abruptly stopped in the middle of traffic on a busy road. The car shut down and would not start again. I called the police, they blocked the lane I was in and called a local tow truck service that I had to pay for out of pocket because it was an emergency dangerous situation to get it off the road as soon as possible and the police could not chance to wait for my insurance company to send a tow service.
- East Haven, CT, USA
I recently purchased a 2007 Nissan Murano which I purchased on 5/5/2015. I felt comfortable moving forward with the purchase based on the carfax which stated no accident / damage reported, no total loss, no structural damage, no airbag deployment. After, going to a local gas station and purchasing the required octane. I pulled off into traffic safely and the car would not budge. Terrified that I would get hit by on coming traffic, I jumped into action and put the car into reverse. I let out huge sigh of relief because, I was able to move in reverse. I caught my breath and noticed that the service engine soon. I took my car too a local autozone and the codes that I received are all transmission codes. After being instructed to have a diagnostic performed by a authorized Nissan dealer, it was confirmed that I need a new cvt transmission, transfer case resealed. Based on numerous complaints about the cvt transmission and the safety issues. I deem my car unsafe and Nissan should be responsible to make any and all vehicles manufactured.
- Trenton, NJ, USA
As I was driving in traffic (approximately 35 mph), I applied the brakes at the stoplight and there was a sudden loud sound coming from the engine. When I applied the gas, there was no power, but the engine continued to rev up. With cars flying by me, this was terrifying for me and my granddaughters. I took it to the dealership and they misdiagnosed the problem, twice. Over the next few weeks, my Murano began to randomly skip/hesitate with standard RPM and extremely high RPM. The local Nissan dealership had my car for over a month, saying they had replaced the transmission. The only problem is the "problem " is there, still there. Also there is no guarantee/warranty on warranted work. I now have nothing.and scared to drive my car that it will fail in traffic.
- Virginia Beach, VA, USA
While driving on the highway I noticed the brake warning light and battery warning light came on. I proceeded to drive for about 15minutes and all of a sudden the engine cut off and all power was lost, no ignition power no power steering. Good thing I was not in the center lane or I would have been hit from behind with my child in the car. I see there has been a similar recall# 36089 on the 2004 Nissan Murano. The 2007 Nissan Murano should also be looked into because this could easily become a fatality issue!
- Haverstraw, NY, USA
The sun visor drops down and blocks view while driving. The visor will not stay up and so we have to hold it while driving.
- Bellflower, CA, USA
Driver side sun visor failed. Will not retract and stay up.
- Houston, TX, USA
I hate to complain and I've never filed a complaint before, but some type of motion has to be enforced with the Nissan Murano line of vehicles. There are so many issues with this vehicle that I have chosen to list the most hazardous and frustrating ones. The first issue was recalled. Months before a recall was finally enforced, I almost got severely hurt at a stoplight when the air exhaust hose slipped off on my 2007 Nissan Murano, which caused it to completely stop in the middle of driving through the stoplight. The second issue will also cause near death experiences/deaths if a recall is not enforced. My driver side seat and 1,000S of others' driver side seats have a collapsed rear bracket which causes the seat to move back in forth. This is extremely dangerous! a rear-end collision could be just as fatal as a head on collision due to the fact that the seat will move forward and throw the driver into the air bag breaking their neck and various other fatal injuries to graphic to list. I foresee a huge lawsuit as Nissan has been alerted of this issue many times and refuses to cover it, even for vehicles still under warranty. Instead, they charge on average $1,200 to fix it. If you would like to simulate the issue, you are more than welcome to use my Murano with a crash test dummy and crash it into a wall. The most nerve wrecking issue is the breaks. No matter what kind of brakes you have installed or who installs them (even the dealer), they still squeak extremely loud. Once again, Nissan knows about this as a common problem, but their response in lamen terms is, 'sorry, that you were stupid enough to pay 38K for a hunk of junk.' I have so many other issues with this vehicle that I lay awake at night and pray that it will get stolen, a major hail storm, or I win the lottery so I can get rid of it as I still owe on it and I'm upside down on trade value. This is my 1st and last Nissan. I'm going back to GM for better quality and customer satisfaction.
- Monroe, LA, USA
This is regarding a 2007 Nissan Murano. The sun visor on the drivers side does not lock in the up position. This causes it to fall donw into the field of view and is a definate safety issue especially when driving on rough roads as it can block you vision without any warning. Manufacturer and dealers will not cover this repair once out of warrenty and it costs upwards of $400 to do the repair. I have investigated this and have even heard from dealers that this is a common occurance with these vehicles all the way back to 2003. This should definately be a saftey recall as it could cause an unexpected accident
- Beverly Hills, MI, USA
The contact owns a 2007 Nissan Murano. While driving 15 mph through a puddle of any size, water splashes onto the front windshield. The contact took the vehicle to the dealer. The dealer was unable to determine the cause of failure and repair the vehicle. The current mileage is 500 and failure mileage was 10,000.
- San Antonio, TX, USA
- Modesto, CA, USA