10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 79,507 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Rear suspension is rusted into cheap metal on my AWD Murano
- Eastbernstadt, KY, USA
I was pulling out of a gas station when a friend pointed out that the muffler/exhaust pipes of vehicle were hanging very low to the ground. Mechanic inspected it and rear subframe rusted through and broken. The rear wheels are worn on the inside and are misaligned. They are tilting in towards each other. The vehicle was deemed unsafe to drive. I contacted Nissan Consumer Affairs. I was told that there was not a recall and that I would need to take the vehicle to a Nissan dealership to have them look at it and for the repair. I was given a case # and asked to provide proof of ownership. I recently purchased the vehicle from a family member. As the car was inoperable I had aaa tow it to the nearest Nissan dealership. The dealer quoted me an estimate repair cost of $5,279; parts and labor.
- Andover, ME, USA
The rear crossmember rusted completely into. Very dangerous.
- Banner, KY, USA
Rear subframe rusted completely through at 134,000 miles. This is a common problem as reported online.
- Albany, NY, USA
Takata recall my entire subframe broke in two and my back two tires angle bad now. Ot happened while I was driving, the vehicle started going all over the road, thankfully I wasn't going fast and stopped before I hit any trees or ditched it. I was on a paved road and didn't hit anything.
- Union City, PA, USA
Noticed there was something off about my car when my tires looked like they were tilting in. When I had it looked at they noticed that the entire back suspension frame was completly rusted out and broken in two places. I was told I was lucky that I hadnt lost the back end already and it was only a matter of a time or a bad bump away. My mechanic advised that my toddler and I are not to use this vehicle due to the increased potential of a serious accident. After doing some online research I found this has been a common issue with these cars and was surprised that there was not a recall on something as faulty and dangerous as this.
- Grand Rapids, MI, USA
Rear crossmember has rusted connecting control arms. Causing SUV to slide through curves and extreme camber in rear tires. Wearing out new tires and almost causing me to wreck
- Lancaster, KY, USA
Was driving straight on hwy going 70 mph when I went over a normal hwy bump, felt a snap and could feel the back of the car fishtail. This fishtailing occurred a few days. Was able to get it to the dealer where it was determined that the rear subframe had rusted and broke. Repairs were $3-4K for a new subframe and labor and the car was unsafe to drive. Filed complaint with Nissan. Also the brand new tires that were put on at 110K miles now need to be replaced due to the 4 days of wear because of the suspension issue.
- Cedar Grove, WI, USA
Was driving straight going 25 mph heard a snap and could feel the back of the car fishtail. Was able to get it to the dealer where it was determined that the rear subframe had rusted and broke. Repairs were 4 I to 6K and the car was unsafe to drive. If I had been on the interstate when this happened I could have been killed. Complained to Nissan and all they did was apologize can provide a photo if necessary
- Albany, WI, USA
Driving on a local highway doing about 35 to 40 mph. Put on brakes and the entire rear end began to vibrate and make a rumbling noise. The rear tires are leaning inward on both sides of the vehicles which throws off the stabalization of the vehicle making it unsafe and difficult to steer or stop. The entire stabalization bar and the mounting brackets supporting it rusted through on the left side and dislodged and the right side is ready to dislodge from the body at any time. There is nothing to support the bar so it can inadventerly fall and hit the highway and do damage to the undercarriage of the car or cause the vehicle to flip. My mechanic told me the vehicle is unsafe to drive. They called Nissan and of course no recall or assistance to fix the vehicle which is over 2000 dollars. The sun visor on the drivers side drops blocking your vision unexpectantly creating a vision issue and concentration issue while driving. The electrical motor on the drivers seat is starting to fail and the seat wobbles as it is being repositioned. Once repair are complete and I have invoices, I will upload them under a separate complaint.
- South Elgin, IL, USA
Rear crossmember sub-frame cradle all rusty through and fail completely. It is broken in pieces. Both rear tires are completly off allignment.
- Apple Valley, MN, USA
While driving my vehicle, I heard a loud clunk from the rear of the vehicle. At the next intersection when I attempted to stop, it veered sharply to the left, almost into oncoming traffic. I was able to drive it to a local repair shop for inspection. They indicated the entire rear sub frame broke in half and separated from the vehicle. I have ready many threads of drivers experiencing the same thing. These vehicles are a danger on the road.
- Cold Spring, MN, USA
Rear sub-frame of the vehicle completely rusted and is started to break away from the car while driving. It is now unable to be driven, Nissan will not do anything about it. They were very abrupt, rude and not willing to help in any way.
- Wanaque, NJ, USA
The rear sub frame has rusted out, causing the control arm to snap while driving the vehicle resulting in the vehicle being towed.
- Saranac, MI, USA
Rear sub frame rusted
- Templeton, MA, USA
Last year my drivers side front seat anchor/bracket broke. Poor design. Rear sub frame rusted out resulting in the rear left wheel to nearly fall off while driving. This year my wife was advised by a person in a vehicle behind her that the rear wheel was ready to launch. Road salt caused rusting to sub frame body mount. Again poor design and material.
- Export, PA, USA
Car started to make a noise when steering or hitting a bump.
- Gilbert , AZ, USA
I purchased my 2007 Murano in August 2011. From the date of purchase, I've had multiple issues. The brakes have been a constant issue, I've had to replace the front struts (before 60,000 miles) and was told that I need to replace the rear shocks as soon as possible, the driver side visor is broken, 2 months ago it began leaking oil for some unknown reason, and now the front seat is broken, causing the left hand side of the seat to 'float'. I weigh 140 lbs so it's not like I've caused any undue stress on the seat. The vehicle currently has 70,000 miles. I cannot afford to make all the repairs - but cannot sell it until I do make them (who in their right mind wants to purchase a car that needs $2500 poured into it for repairs, with new issues occurring on a regular basis). It's a shame that Nissan can produce something of such poor quality and not be forced to stand behind their product. This is the worst car I've ever owned. If I can ever get rid of this it I'll never own another Nissan.
- Lewisville, NC, USA
I have a 2007 Nissan Murano with about 58,000 miles and about 6 months ago when it had about 50,000 miles, I had to replace the left outer tie rod. Just recently, I had to replace the left and right front lower control arms because the ball joints were badly worn. I didn't notice any handling, steering, rattling or any other unusual issues before the problem was noticed. I don't drive the car over rough roads or abuse it in any way. These defects were detected when the tires were rotated. It makes me wonder what else will cause problems in the suspension if these things went wrong with relatively low mileage. There are no recalls that I can detect and this is not covered under the basic warranty so I plan to call the dealer and do a lot of complaining.
- Buffalo Grove, IL, USA
- Sioux City, IA, USA